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Is Your Business Ready For A Disaster

1/11/2019 (Permalink)

Commercial Is Your Business Ready For A Disaster Dehumidifier and Air Movers At Work in Commercial Water Loss

SERVPRO of North Oakland County is a national sponsor of the American Red Cross' Ready Rating Program, and as part of our community service, we are helping local businesses prepare for disasters. We call these, ERP’s. (Emergency Ready Profiles).  One of the best reasons to start an ERP is because disasters seem to happen when you are away from the office or on vacation.  Our SERVPRO ERP is a start-up approach that provides critical information needed to begin mitigation and recovery services so that in the event of a disaster, you are already prepared and ahead of the game!

Many businesses have an emergency contingency plan in place, but few have a plan to get back into their buildings following a disaster.  Knowing what to do, who to call, and what to expect in advance is the key to mitigation.  Timely mitigation minimizes the effects of water and fire damage allowing your property and business to be restored at an advanced rate with minimal downtime.

For more information about starting an ERP for your business today please call SERVPRO of North Oakland County at 248-439-1160 to help prepare you in case of a disaster.

Is There A Correct Way To Stop Mold Growth?

1/11/2019 (Permalink)

If you’ve recently found a patch of black mold in your North Oakland County home, you’re likely beside yourself with worry.  Mold cleanup does not have to be stressful.  In fact, the easiest and most reliable method of mold remediation relies on the knowledge and equipment of professionals. These experts can help get your home back to normal by taking the following five steps.

Find the moisture source.  Because mold needs moisture to grow, it’s important to find the source of moisture.  A roof leak or condensation buildup may be the culprit of your mold problem. However, if this source isn’t found, the fungus will continue to come back.  Finding and fixing the issue helps contain your mold growth.

Wear personal protective equipment.  While mold can cause structural damage to your home, it can also be a hazard.  For this reason, professionals often put on masks, gloves and goggles before working with the mold in your home.

Remove the porous materials.  Porous materials have to be discarded when affected by moisture and mold damage.  For this reason, any affected dry wall will have to be cut out of the home and discarded.

Carpets, mattresses and other objects may also have to be tossed out.

Clean and disinfect non-porous objects.  Professionals may use a detergent-based disinfectant to clean the hard surfaces affected by black mold. This cleaning should remove all spores.

Dry out the area.  After the cleaning, the entire area of your home affected by mold should be properly dried out.  The remediation team may bring in fans and wet vacuums to help remove moisture from your home.

The growth of black mold can be stopped by the proper cleaning steps.  The only true way to stop this growth is to remove the source of the moisture and get rid of as much of the spores as possible. It may be tempting to do the remediation yourself, but remediation experts, SERVPRO of North Oakland County have the knowledge and equipment necessary to do this task well. Visit for more information on mold.

What To Do About Smoke Damage And Odors After A Fire

1/11/2019 (Permalink)

If your business in North Oakland County, MI has been affected by a fire, not all of the damage was a result of the flames. In addition to repairing burned spaces and equipment, soot and smoke cleaning will be a major part of returning your business to full operational capacity. Identifying all of the damage as soon as possible will make it easier for you to get back to business faster.

Identify Fire and Smoke Issues

Smoke damage affects many different areas of your business, and smoke odor can linger if you don't identify all of the destroyed areas where offensive aromas occur and can be trapped. Make sure to address large and small areas of your office spaces:

  • Exterior and interior windows and doors stained by smoke
  • Carpets, curtains, furniture and soft surfaces that retain odors
  • White boards, projection screens, speakers and other multimedia components that can become discolored in a fire
  • Structural walls, ceilings and cubicle walls made of porous materials that can retain smells
  • Hardcopy records, manuals, training materials and paper files that can trap acrid air in cabinets and closets

Surfaces Can Be Cleaned and Restored

Once materials and structures that have been damaged are removed from your facility, repairs and renovations can begin. Wood, glass and metal hard surfaces can be sanitized and restored with proper smoke cleaning. Smoke damage in fabric, woven and permeable soft surfaces can be addressed with cleaning equipment that removes the dirt and soot and then cleanses the surface. Air and residual smells can be addressed by placing equipment such as ozone machines, air filtration devices and thermal foggers that target smoke odor in strategic places throughout the affected spaces.

By identifying all of the fire, smoke, and odor damage as soon as possible after firefighters have extinguished the flames, you can be better prepared when it's time for you to call a professional smoke cleaning company for your business in North Oakland County, MI.

What Is Mold And What Is Involved Getting It Removed?

1/11/2019 (Permalink)

Once the existence of mold has been unearthed in your North Oakland County, MI office building or home, it’s difficult to know where exactly to turn next. However, one answer is… NEVER to try and take care of the situation yourself.  Mold growth is dangerous to your health and should be avoided, at least until specialists can examine the problem and identify whether the fungus is black mold or another less harmful strain.  Please contact SERVPRO of North Oakland County (248-439-1160) ASAP!  So, what does mold cleanup entail?  Read more about the various steps of the mold remediation process and how your office or home can safely become habitable again.

1. Contain the area and change into protective gear.  When professional remediation experts appear on the scene, the first step they take is containing the area.  This includes repairing any moisture problems that are customarily the source of mold growth and isolating the room by closing all windows and doors.  The technicians then take extra precautions by suiting up in protective gear before handling or dislodging any mold colony development. 

2. Remove wet or moldy materials and clean the affected area.  Any damaged goods are removed or placed in thick plastic bags to be taken care of later, meaning they’ll be heavily cleaned or simply thrown away depending on the severity of the black mold contamination.  Cleaning then ensues, with many items being wiped down or dipped in strong detergents or professional-grade cleaning solutions.  If the level of contamination is severe, a HEPA vacuum is used to disinfect the entire room.

3. Conduct a visibility test and dry the newly washed areas.  Any visible signs of mold should now be erased, and the drying of all belongings and other wet materials can be set into motion.  The remediation team uses dehumidifiers and fans to speed up the process, ending with deodorizing solutions that eliminate any trace of the musty smell. 

Demolish any signs of black mold in your office building by calling in a team of mold remediation specialists who can handle mold cleanup with ease.  Now that the steps of the process are clear, you can be more informed once the operation takes place.

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What's Important When Getting Mold Removed Correctly?

1/11/2019 (Permalink)

Mold Remediation What's Important When Getting Mold Removed Correctly? Air scrubbers are used to retract or contain any mold in your home or business.

There are several phases in the mold remediation process.  The following list does not include mold testing, which is the precursor to mold cleanup.  If testing reveals the presence of any type of mold in your home, including black mold, you should retain the services of a certified remediation company in North Oakland County, MI.

1. Containment: The first step to handling mold is to determine how much mold is present and containing the problem to avoid mold from spreading during cleanup.  Mold should be removed by experts who adhere to industry best practices.

2. Personal Protection: The next step to handling a mold problem is determining whether the remediation process will pose a threat to any residents in the household with weak or compromised immune systems including very young children or elderly people.

3. Tear Out:  Only experts trained in industry best practices are qualified to safely tear out mold infested building materials such as drywall or insulation.  This is particularly the case when black mold is involved.

4. Cleaning and Disinfection: Once the worst of the mold has been removed, remediation experts will clean and disinfect the affected area of a home.

5. Drying and Restoration:  The most critical phase in remediation is preventing a mold problem from returning.  It is important to keep affected areas dry and even run a dehumidifier to prevent moisture from collecting.  Once the moisture problem has been handled, the area is ready to be restored to pre-damage condition.

If you discover mold in your home or suspect that non-visible mold is present, you should contact remediation specialists based in North Oakland County to schedule mold testing.  Once you determine whether you are dealing with black mold or another type of mold and the extent of the growth, you will be better prepared to make the best choices to eliminate the presence of mold in your home. 

Call us today at: 248-439-1160

Visit for more information on mold. 

Winter Headaches!!

12/28/2018 (Permalink)

Winter weather brings more than just slippery roads and sidewalks to shovel. In Michigan where temperatures sink below freezing level, frozen pipes and ice dams can create a major disaster for your home or business.  


Frozen pipes are often exposed to cold weather, whether they are outside your home or in cold areas such as basements, attics, garages, or kitchen/bathroom cabinets. A frozen pipe bursts typically where the ice blockage is located inside the pipe however the rupture is caused by the backflow pressure between the water source and the blockage. A burst pipe can cause considerable damage to your property if not addressed quickly. To help prevent pipes from freezing, here are a few steps you can take, according to The American Red Cross:

  • Completely drain water from swimming pool and sprinkler lines, as well as outside hoses.
  • Open kitchen/bathroom cabinets to allow warm air to circulate around plumbing.
  • When the weather is extremely cold, let water drip from faucets that may come from exposed pipes.
  • Keep your heat set to the same temperature both day and night.


Ice dams can be a major problem during the winter. Ice build-up on the eaves of your roof often times will prevent melting snow to flow off the roof or run into the gutter system. The water then is trapped under the ice which can backflow under the shingles and into the structures interior causing major water damage. Ice dams can also cause gutters and shingles to move or fall. Icicles can be an initial sign of an ice dam, according to To spot ice dams inside, “check for water stains or moisture in your attic or along the ceiling of exterior walls of your house. Water stains or moisture may be an indication that an ice dam has formed and water has penetrated the roof membrane.” Removing an ice dam as soon as it is found is vital to helping prevent damage to your property and can be done using heated cables, a roof shovel, or calcium chloride ice melter. If winter weather causes water damage to you or your insured’s
property, SERVPRO of North Oakland County is only a call away, 24/7, ready to restore to preloss condition. 248-439-1160

Are You Ready for Winter Weather??

12/28/2018 (Permalink)

The Cold Weather is here.  Are you prepared? Heavy rain and freezing temperatures, damaging winds, sleet and snow can cause serious and costly property damage to your home or business if you are not ready. You can't control the weather however you can make provisions and be prepared to help take the sting out of winter weather.

Protect your property by taking these precautions before colder weather hits to help prevent costly damages from old man winter. 

  • Inspect tree limbs and branches around your property. Strong winds, heavy rain, snow and ice can cause branches to fall, which could potentially lead to damages to the structure and even cause personal injuries.
  • Inspect roofs, water pipes, and gutters to ensure they are in proper working order. Direct gutter downspouts away from your structure. Clear all debris from gutters. Leaves, pine needles and other obstructions can cause a damming effect, which can lead to roof damage and interior water problems.
  • Inspect walkways and parking lots for proper drainage to alleviate potential flood hazards.
  • Inspect all handrails, stairwells, and entryways to prevent potential slippery or hazardous areas. Install mats or non-slip surfaces. Post caution signs where water could be present.
  • When temperatures dip below freezing, allow faucets to drip to help prevent pipes from freezing. Leaving cabinet doors open allows warm air to circulate around pipes located underneath cabinets helping to prevent freezing. If the structure has outdoor faucets, consider shutting water off at the main valve in the basement or crawl space. Once the valve is off, open the outdoor faucet to ensure it drains, preventing any remaining water from freezing in the pipe.
  • Ask SERVPRO® of North Oakland County about completing an Emergency READY Profile® (ERP) for your business. The ERP is a no-cost assessment of your facility and provides you with a plan to get back in business fast following a disaster.

When winter weather strikes, call SERVPRO® of North Oakland County to strike back. 248-439-1160

Don't Let The Flu Effect Your Business

12/28/2018 (Permalink)

Businesses (and homes) can depend on  SERVPRO of North Oakland County to clean and sanitize building materials, surfaces and contents following restoration industry standards, using professional cleaning products and EPA-registered cleaners and disinfectants SERVPRO of North Oakland County professionals are also trained and equipped to clean your HVAC and duct systems to help provide better air quality and help reduce the risk of circulating harmful contaminants. If you have concerns about the cleanliness and sanitation of your place of business (or home), call SERVPRO of North Oakland County today 248-439-1160.  

According to the Centers for Disease Control and Prevention, people may take action every day to stay healthy in the wake of the recent flu outbreak.

  • Cover your nose and mouth with a tissue when you cough or sneeze. Throw the tissue in the trash after you use it
  • Wash your hands often with soap and water, especially after you cough or sneeze. Alcohol-based hand cleaners are also effective
  • Avoid touching your eyes, nose or mouth. Germs spread that way

Try to avoid close contact with sick people. For more helpful information regarding Flu Germs, contact the Center for Disease Control and Prevention's website

An Easy 5 Steps To Handle A Commercial Pipe Break

12/28/2018 (Permalink)

Commercial An Easy 5 Steps To Handle A Commercial Pipe Break 5 Easy Steps To Deal With Burst Pipes

Bursting pipes can cause extensive damage in a commercial property. There are several steps you can take to limit the extent of the damage.

1. Call a Plumber

Contact a plumber with an emergency work order to fix a broken pipe. If more than one person is on site, one person should make the call while the other shuts off or collects water.

2. Shut Off the Water

Shutting off the flow of water to your building can limit the amount of water that can cause damage. Notify all occupants that the water is turned off.

2. Collect Water in Containers

Collect as much water from bursting pipes as possible in any containers you have on hand. Once again, if more than one person is present, you should cycle out containers as each becomes full. These containers will be heavy, and a sturdy cart may help prevent strain or injury.

3. Fix Broken Pipes

A plumber should resolve the source of the leak before you can start removing water and restoring the area. Continue to try to mitigate the damage until help arrives.

4. Eliminate All Standing Water

Use any method available such as buckets, mops, towels, or a wet vacuum to start getting rid of standing water. You may want to call SERVPRO of North Oakland County, your commercial damage restoration professionals with specialized equipment to pump out water. Water from a burst pipe is clean Category One water. If water leaks through building materials to another floor, it becomes contaminated Category Two water. 248-439-1160

5. Dry the Affected Area

Prevent mold or other secondary damage by completely drying the area affected by the leak. Use a dehumidifier to draw moisture out of porous or semi-porous building materials and contents.

For more information, visit

Preventing Ice Dams On Your Home

12/28/2018 (Permalink)

Why SERVPRO Preventing Ice Dams On Your Home Ice Dams At Home

Every year Michiganders deal with an excessive amount of snow and cold temperatures that take a toll on your property. When the snow falls the last thing that you think about are ice dams that form on your home and the damage that they can cause. With some steps of prevention and things to look for you can save a lot of headache and money this winter season.

Things to look for when you suspect you have an ice dam problem:

  • You see icicles forming behind the gutter
  • Ice or water starts to form on the siding or around windows
  • Ice begins to build on top of the gutters or lower edge of roof
  • You see icicles forming on the edge of your roof this can be with or without gutters
  • Ice begins coming through the soffit vents or through the soffit itself.
  • You can scrape snow from the roof whenever it falls, using a snow rake or a broom or plastic shovel. Keeping the access snow from building up on the edge of the roof.
  • Heated cables are another prevention tip for ice dams. Attached with clips along the roof's edge in a zigzag pattern, heated cables combat ice dams that lift shingles and cause leaks

These simple tips and things to look for will make it easier to know what the next steps are when dealing with water leaks in your home. Prevention is the key focus but sometimes the damage is done to the home and you need help cleaning up the water that made its way in from your roof and that’s where SERVPRO of North Oakland County comes in and helps you make it "Like it never even happened."

About SERVPRO of North Oakland County

SERVPRO of North Oakland County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

If you need help with cleaning up after water damage in your home, call the Professionals at SERVPRO of North Oakland County - 24/7  248-439-1160.