Recent Posts

Who Has The Best Large Loss Restoration Qualities?

3/27/2022 (Permalink)

SERVPRO Logo SERVPRO of North Oakland County Can Help Your Business Open As Fast As Possible And Help You Eliminate Downtime!

What Qualities Do You To Look For In A Large Restoration Company?

Disasters happen all the time here in Metro Detroit, and anywhere you live or work really.  When they do, they can ruin everything in your business in Bingham Farms, Birmingham, or Troy, MI.  They can also force you to shut down until repairs are finished.  The result is a serious interruption that you want to be remedied as soon as possible.  That's why you need to know what qualities to look for in a large loss restoration company.  Knowing what to look for can help you choose the best company. That will help you recover from any disaster, whether you face flooding or blizzards.  This can get your company back to normal quickly.

Experience With Numerous Loss Sources

You want to look for a company that has experience with several types of loss sources.  For instance, you should look for a company that has dealt with hurricanes, tornadoes, floods, fires, and even broken sprinkler systems.

Offer Comprehensive Services

When recovering from a catastrophic loss, you need a disaster restoration company that handles it all.  Find one that offers a comprehensive list of services, including:

  • Damage assessment
  • Structural drying
  • Anti-microbial treatments
  • Sewage remediation
  • Demolition
  • Power setup
  • Picture documentation
  • Daily updates

Cares About Your Business

You want a company that is going to be reliable.  You also want them to do great work.  Plus, you want them to communicate well.  You may even be looking for someone who cares enough to focus on getting your business back open.  That is the ideal catastrophic loss company.  They should care about your business enough to get the job done right and work with you.

Place Value First

Obviously, you want the job done quickly.  However, you also want your catastrophic loss team to prioritize value over speed.  Therefore, you should look for a company that is responsive, caring, dependable, top-quality, good communicators, experts, and trustworthy.


Storm damage and other disasters can happen to any business.  If you want to find restoration professionals that can help you get your company back open as quickly as possible, you need to know what qualities to look for.

Call us today when you’re dealing with an unexpected disaster.  SERVPRO of North Oakland County!  248-439-1160

Do You Have The Right Equipment To Help With Your Disaster?

3/27/2022 (Permalink)

SERVPRO Equipment We have all the necessary equipment to help with your disaster!

When it comes to restoring damages to your Clawson, Madison Heights, or Troy, MI home or business, you want a professionally equipped team that you can trust.  At SERVPRO of North Oakland County, we use industry leading technology and equipment to address your damages, whether caused by water, fire, or mold, and quickly begin the remediation process.

Moisture Detection Equipment

Scientific drying principles rely upon specialized equipment to detect, measure, and monitor a property’s moisture levels.  Recent advances, like infrared cameras, help us detect water through a wall, ceiling, or floor.  Along with cameras, SERVPRO of North Oakland County uses moisture saturation detection equipment, such as hygrometers.

Water Extraction Equipment

Powerful extraction equipment speeds the drying process by removing the bulk of the water from your home or business.  We utilize items such as submersible and gas-powered pumps for continuous pumping of high-level water along with extraction units to perform efficient water removal.

Drying Equipment

SERVPRO of North Oakland County utilizes industrial strength air movers and dehumidifiers to remove any remaining moisture from ceiling, walls, and floors of your home or business after extraction.  Proper drying helps to prevent swelling and warping of floors, walls, and furniture.

Odor Removal and Deodorization

Water and fire damages often cause powerful odors.  We use powerful air scrubbers and thermal foggers with deodorization agents to remove airborne contaminants and control the air quality during the restoration and cleanup process.

Sanitizing Agents, Germicides, and Anti-Microbial Treatments

Sometimes, the use of OSHA-approved cleaning agents may be needed to clean and remove odors and/or contaminants on your property.  SERVPRO of North Oakland County utilizes deodorization products to control odors from excessive moisture as well as disinfection products stop the growth of bacteria, fungi, mildew, and other harmful microorganisms.

If your Oakland County, MI home or business is affected by a water, fire, or mold damage, give SERVPRO of North Oakland County a call at 248-439-1160

We are… “Here to Help!”

SERVPRO of North Oakland County Can Help You After A Storm Comes Through!

3/20/2022 (Permalink)

SERVPRO Storm Team Connect With SERVPRO Of North Oakland County After A Storm Damages Your Home Or Business!

Is Mold Threatening your Birmingham, Clawson or Troy, MI Home or Business?

If your home or business has a moisture issue after a storm, there could be mold growth festering.  After a storm, safely assessing potential damage is very important.  Damages may not mean a damaged roof from high-speed winds, or broken windows from tree branches.  Sometimes, moist, damp areas occur after excess moisture in the crawlspace from high water levels seep through cracks or poor coverage of the access door and threaten microbial growth.  Mold can thrive after a Spring or Summer storm because of humidity and wet conditions.  These popular mold growth environments are characterized as a crawlspace, basement, or other areas that were previously affected from a water loss that have gone unnoticed and now have unwanted, excess moisture.

Measures to Remediate Mold

It does not take long for living organisms like Mold to being to develop and grow.  Spores are found in an outside environment but can transfer inside a structure if mold finds the perfect living environment – typically on wet, organic materials like sheetrock (paper) or wood.

Choosing the Right Team

Calling SERVPRO® of North Oakland County is central to assuring that our team of experts can mitigate mold growth and keep mold away through expert diagnosis and processes.  It is important to remove all outside factors that could promote mold growth such as wet insulation, wet sheetrock, essentially removing the molds access to its food source.

If you believe you have spotted mold growth in your home or crawlspace, call SERVPRO® of North Oakland County for help and to prevent potential health hazards.  Our technicians are always prepared to conduct mold testing, identify potential sources of mold, and remediate.

If your home and/or crawlspace becomes wet after a storm, our crews are Here to Help® by being available 24/7 – 365, SERVPRO® of North Oakland County today at 248-439-1160!

Have You Created A Fire Escape Plan For Your Family?

3/20/2022 (Permalink)

A Fire damaged home. A Fire Escape Plan Is Extremely Important To Have & Discuss With Every Family Member.

Even though fires don’t happen every day in Bingham Farms, Birmingham or Bloomfield Hills, MI, they do come on suddenly and without warning.  Smoke is an immediate and grave threat to anyone in the home or building.  If you don’t already have an escape plan for your family, take the time this week to put one together.  We’ll guide you through what a fire escape plan involves.

Plan It Out and Write It Down

You need a written plan so that you can communicate protocol with members of your household. Instructions should include:

  • Where the best exits are.
  • How to avoid smoke inhalation.
  • Feeling the doors for heat before opening the door.
  • Who is responsible for small children and disabled adults (it’s a good idea to delegate this to someone who has a bedroom close to those who need help).
  • What to do about pets.
  • Warnings to all that they should not re-enter the burning structure.
  • Where the meeting place is (should be a place outside the structure that is not too close such as across the street).

Inspection

There are several things you should check for ahead of time.

  • Smoke detectors: Do they work?  Test the alarm twice a year and replace as needed.  Some use daylight savings time changes as a reminder to put fresh batteries in smoke alarms.
  • Doors and windows: Make sure each exit opens easily.  You don’t want to run into a jam when you are trying to get out.  Remove locks from children’s doors so adults will not be locked out when there is a fire emergency.
  • House number visibility: Can it easily be found by first responders?
  • Important documents: You will not have time to gather all of your passports, social security cards, birth certificates, and precious family photos.  Lock them up in a fireproof safe.

Do Drills

Acting it out may seem silly at first, but it helps people remember the steps.  Plan to do this rehearsal with your group at least twice per year.

Familiarize your group with the sound of the fire alarm.  If you have a carbon monoxide alarm as well, help everyone understand the difference between alerts. 

Plan for accommodations for members with special needs such as a deaf person.  Small children may not wake to alarms, and it’s been noted that they are more likely to wake to the sound of a familiar voice.  Have someone designated to locate and lead small children out of the house.

Have everyone practice opening and exiting each door and window you’ve outlined in your plan. Remind them to feel doors for heat before they open them, and go over best practices to avoid smoke inhalation (example: get down low and crawl out of the home).

The final drill involves everyone meeting at the rendezvous point.  This should be easy for you all to locate in the dark, but not too close to the home.  Across the street may be best.  Once everyone is at the right spot, remind them to never re-enter the house.  Your belongings can be replaced, lives cannot.

Call SERVPRO® of North Oakland County After a Fire

Once everyone is safe and you’ve called your insurance company, you will need a professional company to help you recover.  Keep our number handy: 248-439-1160.  We’re faster to any size disaster!

Do You Have Mold In Your Troy, MI Home? If So, Get It Removed Professionally

3/16/2022 (Permalink)

Mold In A Home Do Not Mess With Mold. Let The Experts Handle It!

Very often, we receive this question from concerned callers: "Can we just spray bleach on it?"

Using bleach to take care of mold was once recommended by agencies such as OSHA and the EPA. However, they have since been revised after research revealed that the "do-all, be-all cure" for killing microbial growth, actually had the opposite effect.  First, let us take a look at how mold forms to understand why using bleach is not effective. 

Mold needs water, food and typically a warm temperature to grow.  This illustrates the first reason to call SERVPRO of North Oakland County: If mold is growing, chances are that the materials are wet. There has likely been a water loss of some sort, and until it is properly dried, mold will continue to grow.

The chlorine in bleach, due to its ionic composition, cannot penetrate porous surfaces.  Porous surfaces include materials such as drywall, ceilings, wood, carpet and many others.  Spraying bleach on the mold will only kill it on the surface.  Many people do not know that mold actually has roots called hyphae.  These roots will still remain in the porous material and eventually rise to the surface again.  Remember that bleach contains both chlorine and water.  The chlorine cannot make it below the surface - but the water can.  Thus, you are actually replenishing the mold with one of the key things it needs to grow - water!  Secondly, it will "bleach" the color, making it appear that the mold is gone.  Again, this is only on the surface. 

At SERVPRO of North Oakland County we use specialized products designed to travel deep into porous surfaces to remove mold at its roots.  Sometimes we cannot remove the mold from the material and the material must be completely removed from the home for the safety of you and your family.  Our technicians are trained to differentiate between what can be safely cleaned and what cannot.  In addition, live mold releases spores into the air.  The air in your beautiful Oakland County, MI, home may need to be treated with specialty equipment to make sure that all spores are removed. 

Call us today!  248-439-1160

Hardwood Floors Are Not Indestructible

3/16/2022 (Permalink)

SERVPRO Technicians Hardwood Floors Do Not Like Water. Get Your Water Damaged Floors Cleaned Up Properly.

How Water Warps Hardwood Flooring  

When water floods areas with hardwood floors, the material tries to absorb the water.  Excessive moisture forces the wood to expand, which can cause warping or cupping.  Here at SERVPRO of North Oakland County, we always encourage water damage victims to extract as much water as possible while they wait for help to arrive.  

Saving Water Wet Hardwood Floors  

In some cases, we can save your hardwood floors.  If the water is quickly extracted and there is not significant warping, then we can use a drying process specifically designed for hardwood floors.  Yet, if the flooring was exposed to moisture for a significant period and shows major signs of warping, then your hardwood will need to be removed and replaced.  

Call Professionals Before It is Too Late  

While it is possible to save your water-damaged hardwood flooring in your Birmingham, MI home, time is a critical factor.  If you notice water damage in your home, call a professional cleanup and restoration company like our team here at SERVPRO of North Oakland County.  We offer 24/7 emergency restoration services. Call us today at 248-439-1160.

Grilling Season Is Near… Do You Know The Safety Tips?

3/14/2022 (Permalink)

An Outdoor Grill On Fire Don’t Mess Up Your Grilling By Being Careless!

Spring & Summer are right around the corner which means grilling season is upon us here in Southeast lower Michigan!  

In order to prevent a trip to the emergency room, or a visit from SERVPRO of North Oakland County for fire damage, please follow these helpful tips.

- All grills should be used outdoors away from the house, eaves, railings and overhanging branches.
- Keep the grill free of grease buildup and never leave it unattended.
- Kids and pets should be at least 3 feet away from the grill at all times.
- For gas grills check for leaks before it is used for the first time every year.
- If you smell gas when using a gas grill, immediately get away from the grill and call fire department.
- Use only charcoal starter fluid to start a charcoal grill.
- Let charcoal cool completely before disposing in a metal container.  When disposing make sure the area is inaccessible for children and pets.

Make sure all grilling memories are great memories, so please use caution when grilling!

How Do You Get Rid Of That Smoke Odor?

3/14/2022 (Permalink)

Damage after a home fire. Residential Fire Damage In Troy, MI.

How to Get Rid of Smoke Odors

Stubborn smoke odors may linger after the early stages of a fire cleanup are complete and restoration is underway.  Several smoke cleaning methods may be helpful for removing signs of smoke damage and odor from a home that has recently suffered a fire.  Restoration professionals can recommend the most effective methods for eliminating the smell and every trace of staining.

Cleaning and Repainting Surfaces

Surfaces that have been exposed to smoke may exhibit staining and other signs of residues. Restoration professionals may use equipment such as:

  • Chemical sponges
  • Degreasing cleaner
  • Stain-blocking primer

These items and formulas can get rid of surface stains and prevent these stains from resurfacing through fresh paint.  Cleaning off residue may also reduce smoke odors.  After visible smoke cleaning is complete, it will still be necessary to remove or neutralize smoke particles in the air.

Filtering the Air

Cleanup professionals may recommend the use of air filters to capture smoke particles.  Effective filtration methods include:

  • HVAC air scrubbers
  • HEPA filters
  • Air purifiers

Air scrubbers connect to a central HVAC system and filter air as it circulates.  This can help to get rid of odors that linger in ducts. HEPA filters can be used in an HVAC system or free-standing filtration devices can be operated throughout a home.

Neutralizing Smoke Odor

There are several specialized methods for neutralizing smoke odors.  Restoration professionals may recommend the use of:

  • Ozone machines
  • Hydroxyl generators
  • Thermal foggers
  • Vapor modification

Ozone machines and thermal foggers work quickly, but will require temporary evacuation.  Hydroxyl generators and vapor modification may take longer, but occupants can remain in a residence during these treatments.

Smoke cleaning experts can recommend the right combination of odor-reduction solutions for a residence in Birmingham, Bloomfield Hills or Troy, MI.

Rely on the equipment and expertise of a fire and smoke damage restoration firm to find the most effective methods for getting rid of smoke odor.  Call SERVPRO of North Oakland County today at 248-439-1160!

Winter Storms Can Do Serious Water Damage If You Don’t Prepare Properly

2/28/2022 (Permalink)

SERVPRO Crew Members Don’t Let Snow Melt Get Into Your Home

Around Metro Detroit, one typically doesn’t think of floods in the middle of winter, but they do exist and happen more than you think.  Snowmelt flooding happens when there is a quick change in temperature change.  The temperature change can cause snow to melt and could potentially flood your basement.  Basement flooding during the winter is mostly caused by melting snow entering the home because of faulty gutters, cracks in foundations and improper runoff.  

Just as an example, ten inches of snow can melt into one inch of water and it is already on soil, unlike rain.  Obviously, the heavier snowfall, the more snowmelt.  A quick temperature change can cause a significant amount of water on the soil around your home.  If the water cannot flow away from your home’s foundation, it can ultimately enter your home.  

Snowmelt flooding can damage the floors, walls, furniture and personal items in your basement.  It also introduces potential water damage and mold in your basement as well.  

Snowmelt Safety Tips:  

  • Shovel snow away from your home.  
  • Keep snow and ice buildup off drainage areas.  
  • Inspect basement walls for cracks  
  • Check your roof for ice and snow buildup.  
  • Inspect your gutters and downspouts.  
  • Clear snow from your roof to prevent buildups.

We are hear for you and ready to help.  Please call us at 248-439-1160

Preventing Business Downtime After A Disaster Is Critical

2/28/2022 (Permalink)

SERVPRO Logo How Do You Reduce Business Interruption After A Disaster?

When a home experiences disruption due to water or fire damage, it can be difficult to imagine things getting back to normal.  The quicker a family can get back to normal life, the better everyone feels. 

It is just as important to get commercial spaces back into operation quickly.  Every hour your business in Birmingham or Troy, MI is down, money is being lost and that’s never a good thing.  At SERVPRO of North Oakland County, it is our priority to get businesses back into operation with as little interruption as possible.  We make every effort to be quick and thorough, making sure that every detail has been taken care of and remediation is complete.

SERVPRO of North Oakland County is equipped to service the following, no space is too large or small:

  • Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotels/Motels
  • Retail Stores
  • Manufacturing & Industrial
  • Government/Military
  • Universities/Colleges
  • Schools

Call SERVPRO of North Oakland County today for assistance at 248-439-1160.  Our professionals are available for your emergencies 24/7/365.