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Fire & Water - Cleanup & Restoration

Archived Blog Posts

What Do You Know About Lightning?

7/27/2021 (Permalink)

A Lighting Bolt The Storms Are Here In Full Force. Lightning Is Dangerous!

We get a ton of thunderstorms here in Metro Detroit, MI.  During thunderstorms, many of us like to sit and watch the bright flashes of lightning.  It can be peaceful just to watch and listen as lightning and thunder strikes with the smooth sound of rain in the background.  Since we are in thunderstorm season, let's learn about lightning! 

The National Geographic defines lightning as an electrical discharge caused by imbalances between storm clouds and the ground, or within the clouds themselves. Most of the time, lightning occurs within the clouds.   

Here are some interesting facts you might not know about lightning: 

  • Lightning creates heat hotter than the sun – Experts believe that lightning can be as hot as 50,000 degrees Fahrenheit. 
  • Lightning can strike the same place more than once – Tall buildings or areas with conducive topography can see numerous lightning strikes.  For example, the Empire State Building has been reportedly struck by lightning around 23 times per year. 
  • Lightning strikes multiple places at once – A single lightning bolt can strike more than one place at the same time.  A videographer from Chicago once recorded a single lightning strike hitting the Willis Tower, Trump Tower and the John Hancock Building, three of city’s tallest buildings. 
  • Lighting can be up to 90 miles long – Martin Uman, lightning researcher, detected lightning channels as long as 90 miles. 
  • Florida experiences more lightning than any other state – Out of the top 15 counties in the United States with the most lightning strikes in 2018, 14 were in Florida. 
  • Venezuela experiences more lightning more than anywhere – Lake Maracaibo holds the record for “highest concentration of lightning,” according to The Guinness Book of World Records. 
  • More than 1 billion lightning strikes hit earth annually – The planet is hit by lightning an average of 1.4 billion times per year.  If each of those strikes hit a person, humanity would come to an end in five years.
  • Thunder does not exist without lightning – Thunder is the sound of lightning, it is the noise created as air expands and contracts rapidly in the lightning’s resonating tube. 
  • A lightning bolt can have up to a billion volts of electricity – This is about the same amount of power as 79.4 million car batteries. 
  • Benjamin Franklin came up with lightning protection – Franklin came up with the idea of securing lightning rods to the tops of buildings to protect structures from the impact of lightning. 

For more interesting facts about lightning, please go to The National Geographic and BestLife

Are You Maintaining Your Home Appliances Correctly?

7/27/2021 (Permalink)

A Washing Machine Don’t Let Your Home Appliances Wreck Your Day!

All appliances using water are important to all of us.  Washing machines are essential to every household.  Nobody wants to wash clothes the old fashioned way by scrubbing them in a sink or bucket.  That is why it is important to maintain your washer machine and keep it running smoothly.  For some helpful tips on maintaining your washing machine, read below!

  • Inspect the hoses:  Check your machine’s water hoses for signs of wear and tear every month.  Any leak or burst can cause a flood, water damage and even mold in your home.  It is recommended to replace washing machine hoses every five years.
  • Don’t overload it:  Look at the owner’s manual and follow the instructions for appropriate loading sizes.  Overloading your washer machine will throw the machine off balance, causing potential water overflow.
  • Use the right amount of detergent:  Again, follow your owner’s manual for the manufacturer’s recommended amount of detergent.  Using too much can cause foaming along with overflow, causing water damage to your home.
  • Wipe down the drum, gasket and door:  Wiping your machine down once a month will help ensure the waster won’t give off odors that can seep into your clothes.

If your washer machine happens to cause flooding and water damage to your home, no worries, we are here to help! 

Our team here at SERVPRO of North Oakland County will remove the water and use drying equipment to control temperatures and humidity, minimizing secondary damage.  If there is mold damage, we can also control and remove mold contaminants while protecting the health and safety of your home.

Is Your Commercial Property Experiencing Water Damage?

7/22/2021 (Permalink)

SERVPRO Logo With Cleaning Crew Don’t Let Your Commercial Water Problems Close Your Business!

Flooding and water damage events in your Birmingham, Bloomfield Hills and Troy, MI commercial properties are often complex with numerous issues that require a knowledgeable and flexible response.  Whether we’re dealing with a relatively small water cleanup scenario or a large-scale event, we work quickly to assess each unique situation and isolate the damaged area.  In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints.  We understand that every hour spent cleaning up is an hour of lost revenue and productivity.  So, when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.  248-439-1160.

About SERVPRO of North Oakland County

SERVPRO of North Oakland County specializes in the cleanup and restoration of commercial and residential property after a water damage event.  Our staff is highly trained in property damage restoration.  From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Our team has the training, experience, and equipment to handle large commercial flooding or water damage emergencies.  Whether your water emergency occurs in a small office building or big box store, we will respond quickly to mitigate the damage and manage the restoration project through to its completion.

Where Is This Insidious Water Leak Coming From?

7/22/2021 (Permalink)

Water Check For Water Leaks Around Your Home On A Routine Basis!

When was the last time you moved your appliances around to inspect for hidden leaks?  Leaks are trouble, that is why it is important to be alert and spot water leaks before they drive up your water bills and cause damage to your Clawson, Madison Heights, or Troy, MI home. 

Here is where to find hidden leaks in your home: 

Check your water meter:  Turn off all the water in your home and record the number on your water meter.  Wait at least 20 minutes, return to check your meter again.  If the meter reading has changed, that means you have a leak. 

Check your usage:  The U.S. Environmental Protection Agency highly recommends checking your winter water usage to find out if a leak is occurring somewhere in your home.  If a family of four is using more than 12,000 gallons of water per month, it is likely that there is a serious leak problem somewhere in your plumbing system. 

Check your bill:  If your bill is rising consistently but your water usage has not changed, a leak may be to blame.  Collect bills from the past few months and compare them to see if there is a steady increase.  Your water bill should remain within the same range month to month. 

Check exterior usage:  Leaks not only happen inside your home – they can occur outside as well.  Check your outside spigots by attaching a garden hose; if water seeps through the connection while the hose is running, replace the rubber hose gasket and check to see all connections are tight. 

Routine check:  Regularly check places such as the toilet base, shower door, ceilings, cabinets, and basement corners for mold or pooling water.  Being alert and proactive is in checking for water leaks is key for avoiding potential problems. 

Spotted a hidden water leak and have damage? SERVPRO of North Oakland County is here to help!  We are water damage restoration specialists and are ready to restore your home back to pre-water damage condition.  We are available 24/7 so that when a disaster strikes, we have your back.  We quickly extract the water and then dry your property using state-of-the-art equipment.  SERVPRO of North Oakland County uses moisture monitoring equipment to effectively measure and document the drying process to ensure your property is dry.  

Call us Today!  248-439-1160

Are You Experiencing Storm Damage?

7/21/2021 (Permalink)

Stormy Lightning Storms that produce heavy rainfall can do serious damage in a short amount of time.

Heavy rainfall causing floods and storms can lead to damage to your home or business in no time. SERVPRO of North Oakland County wants Bingham Farms, Birmingham, Bloomfield Hills & Troy, MI residents to know that when a storm damages your home or business, our highly trained professionals will respond to cleanup and restore your property to pre-damage condition.  Our ability to immediately respond to a storm emergency helps to minimize the damage and the cleaning and restoration costs. 

Here are some of the services we provide: 

  • Emergency contact 24/7 
  • Inspection and damage assessment 
  • Water removal and water extraction 
  • Drying and dehumidification services 
  • Cleaning and repair 
  • Odor removal 
  • Restoration 

What To Do Until Help Arrives: 

  • Remove excess water by mopping and blotting. 
  • Wipe excess water from wood furniture after removal of lamps and tabletop items. 
  • Remove and prop wet upholstery and cushions. 
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting. 
  • Turn air conditioning on for maximum drying in summer. 
  • Remove colored rugs from wet carpeting. 
  • Remove art objects to a safe, dry place. 
  • Gather loose items from floors. 

When water damage strikes, a fast response is critical.  Day or night, Metro Detroit / Oakland County residents and business owners can expect us to respond immediately to your water emergency.  If you’re experiencing water damage from a storm, call SERVPRO of North Oakland County at 248-439-1160

Is Your Home In A Flood Zone?

7/15/2021 (Permalink)

Flooded Home How Do You Know If Your Home Is In A Flood Zone?

Are you wondering if your Clawson, Madison Heights or Troy, MI home is a high flood risk?  One way to know this is to determine if your home is located in a flood zone. Here are a few things you may wish to know about these zones and how they affect your home. 

What Are Flood Zones 

Flood zones are areas that exhibit geographic qualities that make them more prone to flooding.  This may include being at the bottom of a watershed, coastal areas, areas near rivers, and areas that experience frequent storms.  FEMA sets these risk levels, and they should be marked on your local communities Flood Insurance Rate Map (FIRM), which you can look at by going to your local zoning office. 

Is Flood Insurance Necessary 

In the event your home is determined to be at risk by its position in a flood zone, you may be wondering what, if any, addition insurance will be required.  The best way to determine this is to talk to your insurance agent about what is included in your existing plan, and if any supplemental plans are available for additional coverage.  It is important to note than in many cases flood insurance is considered a separate policy. 

How to Deal with a Flood in the Home 

If a storm does cause flooding in your home, then it is best to contact a flood damage restoration service as quickly as possible.  These professionals have the tools necessary to move large quantities of water and can also make any repairs your home may need.  Your restoration team can also check for any additional problems flood water may cause, such as potential mold growth. 

As explained earlier flood zones are areas that exhibit geographic qualities that make them more prone to a flood.  It is important to note that in some cases having a home inside a flood zone can affect your flood insurance coverage. 

If your home does experience flooding, we are here to help!  Our team, SERVPRO of North Oakland County, has experience with flood damage, and we will work hard to make it “Like it never even happened.” 

Are You Experiencing Roof Leaks?

7/15/2021 (Permalink)

Stormy Weather Roof Leaks Are Inevitable. Take The Necessary Steps To Mitigate The Damage.

You have heard of the expression, “Be thankful you have a roof over your head!”...right?  When you become a homeowner, you realize how the roof plays a vital role in safeguarding your Birmingham, Bloomfield Hills or Bingham Farms, MI home from rain, wind, storms and extreme temperatures.  Because of this, you should be paying close attention to your roof and making sure it is in great shape.   

Roof leaks happen, it’s just what comes with being a homeowner.  They’re frustrating because of the damage it can cause to your home.  It is also very common for roof leaks to do unnoticed for quite some time.  Unfortunately, they are noticed when there is already a significant amount of damage done to your home. 

As a homeowner, you need to be alerted to avoid these situations.  Follow these tips for prevention measures: 

  • Have regular roof inspections – Have a trained professional inspect your roof. This is essential in spotting early signs of roof damage. 
  • Pay attention to roof flashings – Without good, secure flashings around chimneys, vents, wall/roof junctions, skylights, water can enter a home and cause damage to your walls, ceilings, insultation and even electrical systems. 
  • Maintain gutters and downspouts – Gutters and downspouts that are full of leaves and debris will cause water to back up under your roof shingles causing potential leaks and water damage. 
  • Do not block ventilation – Proper attic ventilation will help prevent structural damage caused by moisture and increase roofing material life. 
  • Keep trees and bushes away – Leaves and falling limbs can cause moisture problems from algae and rot, damage to roof tiles and clogged gutters. 

If your roof does happen to have leak and caused water damage to your home, do not hesitate to call us.  We are water damage restoration specialists and are ready to restore your home back to pre-water damage condition.  We are available 24/7 so that when a disaster strikes, we have your back.   248-439-1160

The 5 Steps Of Professional Mold Cleanup

7/1/2021 (Permalink)

A Moldy Corner - image of mold in corner of room Don’t Let Mold Ruin Your Home Or Business

Once mold appears in your Birmingham, Bloomfield Hills or Troy, MI business or home, removing it isn’t as easy as it may seem, especially if it is black mold.  While some of it may be all too visible, there is a chance it has already spread to areas of the home not affected by water damage.  To ensure it is removed right, it is recommended to seek the help of a certified mold remediation and restoration company.  Below are the five general steps involved in a professional cleanup.

1. Inspection

Within 24 hours of receiving the call, the right professional can set up a time to inspect and assess the damage.  Various technologies are used to detect hidden water damage and fungi growth.  After the inspection, the experts can provide a detailed plan for remediation.

2. Containment

Black mold spreads fast, so the first step is containment.  Depending on your situation, various methods can be used to keep spores from floating to other areas. Typically, a negative air chamber along with physical barriers trap the spores in preparation of cleanup.

3. Air Filtration

Visible mold is likely already in a stage in which it can start to send spores elsewhere. An essential component of mold cleanup is cleaning the air.  Professionals use high-tech, industrial-grade air scrubbers and HEPA vacuums to keep spores from spreading.  Negative air machines are also used to remove airborne particles, ensuring no lingering ones remain.

4. Removal and Cleanup

Once the area and air are contained, the removal and cleanup process begins. The extent of the damage determines how long the process takes.  Anti-fungal and antimicrobial treatments prevent the creation of additional colonies.  Highly infested porous materials are removed.  This often includes insulation, drywall, trim and carpet. Belongings also must be carefully removed for proper cleaning and sanitizing off-site.

5. Restoration

Often the longest part of the process, restoration starts once the affected areas have passed a clearance test.  SERVPRO's team of professionals know what is needed to take your home back to “Like it never even happened.”

Dealing with black mold requires expertise and patience.  Luckily, help is just a call away.  Give us a call today!  248-439-1160

How SERVPRO Provides Value To Adjusters And Their Clients

5/20/2021 (Permalink)

SERVPRO Logo SERVPRO offers commercial service to business owners 24/7.

Insurance adjusters for business owners in Birmingham, Bloomfield Hills, Clawson, Madison Heights & Troy, MI collaborate with a variety of professionals to assist clients, including commercial remediation specialists. These companies work with the owners and the adjuster to effectively repair properties after a disaster.  However, one of these organizations stands out among the rest.  SERVPROSERVPRO of North Oakland County goes above and beyond in serving agents and their clients through various methods.

1. Fast Response

Disasters can occur or manifest at inconvenient times.  The insurance client might notice a leak right before the weekend or a fire could ravage a building in the middle of the night.  A strong restoration company offers a response service that is available to business owners 24/7 and deploys experts in a matter of hours.  Fast emergency repair helps the business recover fast and it reduces the insurance claim expenses, benefitting both the adjuster and the client.

2. Detailed Information

The information regarding commercial damage is important since it helps both the client and the insurance adjuster make the best decision regarding the case. SERVPRO has a claims information center that collects and organizes information in a way that is useful to the insurance agent.  It provides a job file that includes photos, detailed descriptions, and paperwork, as well as job costs and industry-standard comparisons.  Agents can request this information in both physical and electronic copies.

3. Pretesting Process

Adjusters prefer to restore property and objects instead of replacing them, as the latter is more expensive.  The best way to measure restorability is to have a remediation company run pretesting on the affected area and belongings.  In addition to determining what can be salvaged or replaced, the process provides information to both the technicians and the adjusters.  They can see what equipment and methods they need for best results and the estimated costs from the procedure.

The right remediation company can make the repair process beneficial to both the insurance adjuster and the establishment owner.  SERVPRO provides these services and more to successfully help both parties.

Get Your Birmingham & Troy, MI Business Certified: SERVPRO Cleaned

5/19/2021 (Permalink)

Certified: SERVPRO Cleaned Logo Get Your Birmingham & Troy, MI Business Certified: SERVPRO Cleaned Today!

What is “CSC” - Certified: SERVPRO Cleaned?

Certified: SERVPRO Cleaned is a defensive program set forth by SERVPRO professionals to address the current COVID-19 pandemic.  This cleaning goes beyond regular janitorial services.  SERVPRO of North Oakland County crews are equipped with our proprietary cleaning products, like SERVPROXIDE – A product crafted to disinfect from COVID-19 and carries the EPA’s lowest toxicity rating making it safe for carpeting and furniture.

Becoming Certified: SERVPRO Cleaned communicates your commitment for the health and safety of you, your staff, and customers through selecting a higher standard of clean to help combat the spread of COVID-19.  Our goal is to provide a safe working environment and ensure to stimulate consumer confidence as businesses continue to reopen.

Becoming Certified: SERVPRO Cleaned

Partnering with industry leader SERVPRO means you will receive prompt response for disinfection servicing, especially in the event of responding to a confirmed case of COVID-19.

Our team will work with you to develop a plan through consulting and advising for which program best fits the needs of your business – Based on business type, size of space, and amount of high-touch point surfaces.

Based on these needs, your business will undergo a thorough cleaning process, with SERVPRO crews following CDC guidelines with the necessary PPE, Personal Protective Equipment such as gloves, masks, face shields and Tyvek suits.  Lastly, after your Birmingham or Troy, MI business has been serviced, you will receive signage and/or window cling decals to display to your community your commitment of clean from SERVPRO of North Oakland County.

Want to Join the CSC Program?

Call for a consultation at 248-439-1160.  Our crews are available 24/7/365 to help you regain normalcy to your business by bringing peace of mind through the CSC Program.

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience. 

Do Your Birmingham, Bloomfield Hills or Troy, MI Cars Need To Be Professionally Cleaned?

5/19/2021 (Permalink)

SERVPRO Certified Cleaning Technician We Provide A Full Range Of Professional Cleaning Services.

Decontamination Services for Vehicles in Birmingham, Bloomfield Hills or Troy, MI?

Did you know that SERVPRO® of North Oakland County provides specialized cleaning and decontamination services for cars and other vehicles?  Although we are better known for our fire and water emergency restoration services in Oakland County, we are also leaders in bioremediation cleanup and restoration.  We follow protocols set by the National Centers for Disease Control and Prevention (CDC) and use products approved by the Environmental Protection Agency. Our highly trained technicians are certified in Applied Microbial Remediation through the Institute for Inspection, Cleaning, and Restoration Certification, the nonprofit certifying body for the cleaning and restoration industry.

Here are the minimal guidelines for cleaning and disinfecting vehicles from the CDC:

  • Clean and disinfect commonly touched surfaces in the vehicle at the beginning and end of each shift, and after transporting passengers who are visibly sick.
  • Ensure that cleaning and disinfection procedures are followed consistently and correctly.
  • Ensure adequate ventilation when chemicals are in use.
  • Doors and windows should remain open when cleaning the vehicle.
  • Wear disposable gloves compatible with the products being used as well as any other personal protection equipment required according to the manufacturer’s instructions.

Call Us Today!

When your Oakland County Michigan vehicle, home, or commercial business needs cleaning, decontamination, and sanitization services, SERVPRO® of Noth Oakland County is Here to Help. Call us at 248-439-1160.

SERVPRO of North Oakland County is Independently Owned and Operated.

Is Your Troy Michigan Business Ready For A Disaster?

3/29/2021 (Permalink)

Emergency Ready Plan Logo Don’t Hesitate. Get your Emergency Ready Profile Done Today!

As many as 50% of businesses never recover following a disaster, according to the latest industry research.  SERVPRO of North Oakland County can help you plan ahead for a disaster to minimize business interruption by developing an Emergency Ready Profile (ERP) for your Troy, MI business before one strikes.  An ERP provides important contact and building information needed to begin a timely mitigation to help minimize how water and fire damage can affect your business.  Benefits of an ERP include:  

  • A no cost assessment of your Troy, MI facility which means there is no need to allocate funds, giving you a great value at no cost. 
  • A concise profile document that contains only the critical information needed in the event of an emergency.  It will only take a little time to complete and will not take you away from current projects, but it will save a lot of time if ever needed. 
  • A guide to help you get back into your building following a disaster.  This can help minimize the amount of time your business is inactive by having an immediate plan of action.
  • Identification of the line of command for authorizing work to begin.  This saves time so we can begin the work of mitigating the damage which can save you time and money. 
  • Provides facility details such as shut-off valve locations, priority areas and priority contact information.  Having a quick reference of what to do, how to do it and who to call provides solutions in advance of an emergency so that during the emergency you are “Ready for whatever happens.”

Contact us today to get your ERP done ASAP!  

248-439-1160

Is Your Carpet Not Lasting Long Enough In Your Birmingham, MI Home?

3/29/2021 (Permalink)

Diagram Of Household Room We Are The Carpet Cleaning Experts!

SERVPRO of North Oakland County knows that keeping your carpets cleaned can sometimes feel like a full time job.  Especially if you have kids and pets running around!  In these zany times of working from home and online learning it can be extra challenging to keep your house clean, and easier to notice when the carpets are getting dirty!  But not to worry! SERVPRO of North Oakland County is here to help! 

Being #1 in the industry, means we know dirt.  We have highly trained carpet cleaning technicians that are ready to get your carpets back in to shape. There are also some things you can do to keep help your carpet last longer.  See below for our tips!

5 Tips For Making Your Carpet Last Longer:


1. Vacuum regularly.
2. Spot removal is a good thing.  Don’t wait.
3. Groom carpet to prevent matting.
4. Move furniture to change traffic patterns.
5. Use welcome mats to limit the soil tracked inside your home.

Contact us today to get your carpet cleaned!  

248-439-1160

There Is No One Better To Contact After A Disastrous Storm

3/18/2021 (Permalink)

A Flooded Basement Don’t Hesitate! Contact SERVPRO of North Oakland County!

Unexpected emergencies like severe weather call for immediate action.  SERVPRO of North Oakland County knows immediate reaction to the disaster is important to helping you get your life back to normal.

Utilizing our 1-4-8 Service Response Guidelines, SERVPRO of North Oakland County strive to:

  • Contact you within 1 hour from notice of loss arrange for your service.
  • Be on-site to begin mitigation services within 4 hours of notification.
  • Provide verbal briefing of scope to you within 8 business hours of on-site arrival.

SERVPRO of North Oakland County can also perform pack-out services, which is removing salvageable personal property from the affected area for off-site cleaning and storage.

Since we are locally owned and operated, we can respond quicker with the right resources, which is extremely important.  A fast response lessens the damage, limits further damage, and reduces the restoration cost.  We are available 24 hours a day, 7 days a week.

When storms hit Oakland County, MI we can scale our resources to handle a large storm or flooding disaster.  We can access equipment and personnel from a network of 1800 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Call us today!  248-439-1160  We Are Here To Help!

Bonfire Season Is Approaching Here In Michigan. Are You Managing Your Bonfire Properly?

3/18/2021 (Permalink)

A Bonfire Picture Please Practice Good Fire Safety!!

Spring is officially starting this weekend!  Yaay!  We all know that Spring bonfires here in Metro Detroit, Michigan have been very popular since we’ve been at home or up North on vacation.  Cozy, cool nights spent by the fire with friends and family while making S’mores and enjoying each other’s presence is a recipe for a good night.  All while maintaining 6 ft a part of course!

Surrounding a campfire with loved ones creates special memories that you can cherish forever.  Let us continue to create these memories by practicing bonfire safety!

Starting the Fire:

  • Make sure your fire pit is enclosed and there is enough room for a seating area
  • Make sure that your bonfire is 10 ft away from your home or any structures
  • Do not use gasoline or lighter fluid to start or relight the bonfire

Bonfire Safety:

  • Keep a bucket of water or hose handy in case of emergencies
  • Do not leave bonfire unattended
  • Keep children and pets away from the bonfire
  • Do not throw fireworks into the bonfire
  • Do not burn aerosols or anything that may produce toxic fumes or explode

Putting Out the Fire:

  • Use a shovel to spread out the ashes to let them cool down.  Slowly pour water over the ashes and check to be sure that the fire is completely out.

Any open flame is a potential risk for a disaster, so next time you are planning a bonfire, use these tips to ensure everyone’s safety.  As always, we are ready for whatever happens.  If your bonfire gets out of hand and causes fire damage, you know we will be there to help!

Why We Are, “Faster To Any Size Disaster”

3/16/2021 (Permalink)

SERVPRO Logo Our Team Is Ready For Any Size Disaster!

Fast 24-Hour Emergency Service

Fun Fact: Did you know that there are over 30 SERVPRO Franchises in the state of Michigan?

Being locally owned and operated, as well as being a franchise of a nationally recognized brand, is the best of both worlds.  We live and work locally, and know Oakland County & Metro Detroit well.  But we also have corporate support when we need it.  Especially when there are biblical floods like back in August of 2014.  The SERVPRO Disaster Recovery Teams were here in full force to help us all out.

Training

SERVPRO of North Oakland County is an IICRC Certified Firm. On top of that, all of our technicians are IICRC certified in Water Damage Restoration.

Advanced Technology

For a faster response, our high-tech equipment is preloaded and neatly organized on our vehicles.  Our high-tech equipment includes:

  • moisture detection and measurement equipment
  • water extraction and drying equipment
  • techniques for deodorization and anti-microbial treatments

For more information on our advanced technology, click here.

Need Emergency Service? Call Us 24/7 248-439-1160

And remember, we are “Here to Help.”

Water... It’s A Life Saver And A Destroyer!

3/16/2021 (Permalink)

Water Damaged Basement Don’t Let Water Destroy Your Day, Week & Year. We Are Here To Help!

Water is a basic human need for survival.  We live in The Great Lake State and we love water!  We need water to drink, we need it to bathe, we use it for cooking and cleaning, we even use it for recreation.  We use water daily, all of us.  It’s something all living things on earth have in common.  We all need water for survival and we think of it, in general, as harmless and quite helpful.

It isn’t until you have a pipe burst, a sewer back up, a super storm come barreling through, or a leaky roof that you start to see that water can actually be incredibly hazardous and cause major damage.  If you have water damage, it’s important to call a professional like SERVPRO of North Oakland County for all your water restoration needs.  SERVPRO of North Oakland County has been your local water restoration expert for over 30 years.  We have put together a few tips to help guide you in the unfortunate event you have water damage. 

  • If you have water damage, please notify SERVPRO of North Oakland County as soon as possible.  Our staff will help you determine where to go from there.  We will help you determine if you need a plumber or any other professional to help stop the source of the water issue.  The sooner we can start drying and treating your home, will decrease the possibility of mold growing on the affected surfaces. 
  • Take photos for your insurance company.  Taking photos will help your insurance adjuster determine the extent of damage to your structure as well as personal contents.
  • Contact your insurance agent.  Be sure to communicate the extent of damage and that you have photos, they may want you to email or text the documentation to them.  Be sure to ask any coverage questions you may have as well such as, “What is my deductible?” and “Is there a difference between coverage for my structure and my contents?”  Also, it is important to let them know you have hired SERVPRO of North Oakland County to start the water restoration.  SERVPRO of North Oakland County works directly with your insurance company after your initial call to them to submit the claim.  We have a great relationship with insurance companies and adjusters.

As always, if disaster strikes, SERVPRO of North Oakland County is serving Beverly Hills, Bingham Farms, Birmingham, Bloomfield Hills, Bloomfield Township, Clawson, Madison Heights & Troy, M!  We are always ready and we are“Here To Help.”  We can be reached 24/7 at 248-439-1160.

The Hazards of Smoking

3/12/2021 (Permalink)

Ash Tray Don’t Let Cigarettes Destroy Your Home!

Smoking obviously isn’t the best habit to have.  The dangers of smoking go beyond the harmful effects it has on one’s body, but it can also cause deadly fires.  Cigarette butts can ignite:

  • Trash
  • Dry underbrush outdoors
  • Improper ash cans

Butts can ignite much more, including your home.  It is important to be aware of what can easily ignite a fire in your home while smoking.  Follow the tips below to avoid any flames!

  • Smoke outdoors: Smoking indoors is just asking for a fire.  Asking friends and family to smoke outside can avoid residential fires.  When butts are left inside the home furniture, books, curtains and flammable items are at risk for catching fire.
  • Don’t use pants as ashtrays: Tossing butts into plants or even onto grass can easily catch fire.  Dry leaves and plants can easily catch fire from a cigarette butt. Rather than tossing a butt into a plant or grass, find an ashtray or stomp out your butt.
  • Never smoke sleepy: If you are smoking while you are feeling sleepy, PUT THE CIGARETTE OUT!  It will surprise you how many residential fires are caused by sleepy smoking.  Falling asleep in your bed or couch can be deadly.

Smoking is a common habit and is one that imposes a fire risk.  Learn what not to do and be careful.  If your home ever suffers from fire damage from a cigarette, please reach out to us at 248-439-1160.  We can restore your Birmingham, Bloomfield Hills & Troy, MI home and even get rid of the smell.

Why SERVPRO Is The Leader In Disaster Management Companies

3/12/2021 (Permalink)

SERVPRO Logo We Are Here To Help!

Two years after SERVPRO opened, they had sold their first franchise.  With that, they began their fast growth into the large company they are today.  There’s a good reason why that growth was so fast.  SERVPRO knows what they’re doing.  In fact, they’ve created their own training programs for each employee to complete in order to verify the quality that is received for each and every job.  When these specially trained professionals arrive at your Clawson, Madison Heights or Troy, MI doorstep, they do not come empty handed.

Creating a State of the art restoration company is a part of the value of hiring SERVPRO.  Upon the assessment, Moisture Detection equipment will be able to measure the quantity of water hidden in the damaged area.  This can not only help identify a source, but also give the team areas to focus on, rather than tearing apart the entire area unless need be.  After the assessment, the team will bring Water Extraction equipment, Drying equipment, Odor Removal and Deodorization equipment, as well as all the Sanitization needed to remove any bacteria remaining from the water damage.

SERVPRO’s investment in high quality technology provided all the evidence you need to choose them for any damage you experience in your home, store, or building.  The priority during the restoration process is not just quality, but speed.  A speedy process is easier when using the newest technology.  Dependent upon the area of the space affected, the appropriate quantity of equipment will arrive at the site promptly, saving you time and money.  Water damage is an overwhelming situation to deal with, which no company understands better than SERVPRO.

Contact us today.  We are Here To Help!  248-439-1160

Will The Winter Snowmelt Get To Your Basement?

3/1/2021 (Permalink)

SERVPRO Logo Winter Snowmelt Can Be A Huge Pain!

Typically, one doesn’t think of floods in the middle of winter, but they do exist and happen more than you think.  Snowmelt flooding happens when there is a quick change in temperature change.  The temperature change can cause snow to melt and could potentially flood your Birmingham & Troy, MI basement.  Basement flooding during the winter is mostly caused by melting snow entering the home because of faulty gutters, cracks in foundations and improper runoff.

Just as an example, ten inches of snow can melt into one inch of water and it is already on soil, unlike rain.  Obviously, the heavier snowfall, the more snowmelt.  A quick temperature change can cause a significant amount of water on the soil around your home.  If the water cannot flow away from your home’s foundation, it can ultimately enter your home.

Snowmelt flooding can damage the floors, walls, furniture and personal items in your basement.  It also introduces potential water damage and mold in your basement as well.

Snowmelt Safety Tips:

  • Shovel snow away from your home.
  • Keep snow and ice buildup off drainage areas.
  • Inspect basement walls for cracks.
  • Check your roof for ice and snow buildup.
  • Inspect your gutters and downspouts.
  • Clear snow from your roof to prevent buildups.

If you experience damage in your basement from snowmelt, SERVPRO® of North Oakland County can make it “Like it never even happened.” Our services to help restore a basement after flooding include:

  • Water Removal and Dehumidification
  • Mold Mitigation and Remediation
  • Move Outs and Contents Restoration
  • Air Ducts and HVAC
  • Deodorization
  • Carpet and Hard Floors Cleaning

SERVPRO® of North Oakland County is here to help!  For more information on snowmelt flooding damage, call 248-439-1160.

Is Everyone Getting Sick At Your Workplace?

3/1/2021 (Permalink)

A picture of someone looking not well. Be Cognizant Of Your Work Colleagues' Health

There are a lot of sick people in the office place today with COVID-19 all around us, but in the 1970s, “sick building syndrome” became apparent as a lot of people displayed unwell symptoms after having spent extended periods of time in buildings with poor air quality.  Good judgment and immediate attention can correct the situation and save you money in the event of litigation.

People most at risk include:

  • Infants and children.
  • Pregnant women.
  • The elderly.
  • People with compromised respiratory systems or asthma/allergies.
  • People with weakened immune systems.

While molds are found naturally in the environment, an overabundance inside buildings is undesirable; some people can experience health effects.  Experts disagree about the more controversial details of mold, but they all agree that if you have excessive mold, it needs to be removed.

Control Moisture and Reduce Mold:

Act Within the First 24 to 48 Hours

  • Correct any water leaks or standing water.
  • Remove standing water under cooling coils or air handling units.
  • Properly maintain humidifiers, if used.
  • Replace wet or visibly moldy insulation materials.

Estimates made by the World Health Organization say that poor indoor air quality costs are estimated to be over $60 billion in employee sick leave and loss of production.

Part of your responsibility to the tenants, workers and students who may work and play in your Bloomfield Hills & Troy, MI buildings includes proper maintenance and prompt response to any situation that could cause health effects.

SERVPRO of North Oakland County is available 24 hours a day, 7 days a week and 365 days a year.  To learn more about Indoor Air Quality, call us at 248-439-1160.

Is Your Attic Free From Water?

2/18/2021 (Permalink)

An Attic Picture Don’t Forget About Your Attic This Winter!

You never really think about your Birmingham, Clawson or Madison Heights, MI attic unless you are wanting to put items in there for storage.  Much like a basement, an attic is typically ignored for long periods of time.  By not paying attention to your attic, damage can happen in no time.

Causes for water damage in your attic are a cracked roof, missing shingle and damage from wind/rain.  Right now, during the winter, ice dams can develop on your roof, which can leak into your attic when the snow/ice melt.

Signs of a leak in your attic:

  • Stains
  • Mold
  • Wet or swollen installation

How to prevent attic water damage:

  • Inspect the roof
  • Prevent ruptured pipes
  • Control condensation
  • Maintain attic appliances

If you’ve had water damage in the past, call SERVPRO® of North Oakland County - 248-439-1160, to dry the structure and prevent secondary water damage such as mold.  We are here to help 24/7 and can fix water damage in your attic “Like it never even happened.”

Protecting Your Business During The Winter Months

2/18/2021 (Permalink)

SERVPRO Brand Logo Here To Help!

We’re full on in the winter season and the weather could possibly get worse!  The bitter cold and Michigan winter storms can have a huge impact on your business. Frigid temperatures, heavy snow and ice can all contribute to property damage. Whether you are ready for it or not, SERVPRO of North Oakland County wants you and your property to be always be prepared for the remaining harsh winter weather here in Metro Detroit.

While you cannot control the weather, you can make efforts to be prepared and protect your property.  To help avoid damages or further damages due to inclement winter weather conditions, consider taking the following precautions to protect your Troy, Birmingham and Bloomfield Hills, MI business.

Protect your Property:

  • Check your roof: Both snow and ice can damage your roof and could potentially cause the roof to collapse.  Water can also get into cracks and expand when it freezes, causing larger cracks on your roof.
  • Ensure your pipes are insulated: Frigid temperate can cause pipes to freeze and break, which can lead to flooding in your business.
  • Protect your people: Clear sidewalks and plow parking lots for the safety of your customers, clients and employees.  Avoid injuries and accidents by taking the proper precautions.  Removing snow and ice can prevent people from getting hurt.
  • Ice Dams: When snow melts unevenly and freezes at the edge of your roof, an ice dam is created which prevents melted snow from draining off the roof.  The water can leak under the shingle and into your business, causing significant water damage.
  • Snow-melt Flooding: Heavy amounts of snowfall and sheets of ice turn into a large amount of water, which all must go somewhere.  Beware of snow-melt flooding and call SERVPRO of North Oakland County if your business has water damage from flooding.

We want you to be prepared and protect your Troy, Birmingham and Bloomfield Hills, MI business.  Have SERVPRO of North Oakland County complete an Emergency READY Profile (ERP) for your business.  The ERP is a no-cost assessment of your facility and provides you with a plan to get back in business faster following a disaster.

If your business has been damaged by winter conditions, call 248-439-1160.

Where Is Your Natural Gas Being Used?

1/20/2021 (Permalink)

Natural Gas Stove Natural Gas Can Be Deadly! Be Careful!

Many people assume that natural gas explosions are a thing of the past, back when regulations were not as strict as they are today.  However, the truth is that gas fires continue to occur at an alarming rate and, sadly, they often result in much more dire consequences than fire damage. You can prevent a gas fire by recognizing the signs of a gas leak.

Determine if Your Home Utilizes Natural Gas

Before you learn the signs of a gas leak, you should determine which aspects of your Clawson, Madison Heights or Troy, MI home uses natural gas.  You may be at risk for a gas leak if any of the following appliances use the natural commodity:

  • Your oven
  • Your hot water heater
  • Your AC unit
  • Your fireplace
  • Your clothes dryer
  • Your heating system

If any of your appliances run on gas, invest in gas detectors, and remain vigilant for signs of a gas leak.

What to Do If You Suspect a Gas Leak

A gas leak can quickly lead to a gas fire which can quickly lead to a gas explosion.  For this reason, it is imperative that you recognize the signs of a leak and take proper measures to prevent disaster:

  • Check the Stove:  If it is safe to do so, walk over to your stove to make sure all the burners are off.
  • Open the Doors and Windows:  If you cannot find the source of the leak, open all the doors and windows to help the gasses escape.
  • Do not Flip Any Switches:  A light switch can cause a spark, which can cause an explosion.  Keep all the lights off if you suspect a gas leak.
  • Shut Off Your Gas Meter:  If you do not know where your gas meter is located, now's the time to find it.  If you smell gasses, locate the meter, and turn it off.

A gas fire can be extremely dangerous.  For this reason, the best thing you can do if you suspect a gas leak is to leave your home ASAP and call 911.  If a fire does occur, SERVPRO of North Oakland County’s fire damage cleanup crew can help with the restoration process.  Contact us today!

248-439-1160

Reminder: Hygiene Reminders During The Pandemic

1/19/2021 (Permalink)

Wash Your Hands With Soap Hygiene Hints During The Pandemic

Across the nation and the world as a whole, the COVID-19 Virus is still the top headline.  We are at a point where our efforts need to be amped up because the stubborn virus hasn’t just disappeared.

During this time, it is extremely important to continue to be extra vigilant with personal hygiene and safety precautions.  Here are some reminding, but helpful tips to follow:

  • Frequently wash your hands with soap and water for at least 20 seconds.  When soap and running water are unavailable, use an alcohol-based sanitizer with at least 60% alcohol.
  • Avoid touching your eyes, nose, or mouth with unwashed hands.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
  • Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.
  • Stay home when you have a fever or present a risk of spreading illness to others.
  • Maintain a proper social distance between people (6 feet).
  • Shaking hands and other forms of social greeting that creates contact with other people is discouraged during this period.

As always, SERVPRO of North Oakland County is here to help.  We can help minimize the transmission of emerging viral pathogens, including COVID-19.  Our team has been proactively cleaning Birmingham, Bloomfield Hills & Troy, MI businesses and homes since the virus reached Michigan last year.  For more information, please call us at 248-439-1160.

Is Your Business Ready For Winter Weather Conditions?

1/8/2021 (Permalink)

SERVPRO Is Faster To Any Size Disaster Is Your Business Ready For The Winter? Be Prepared!

Winter is here and our crazy Metro Detroit weather is only going to get worse!  The bitter cold and winter storms can have a huge impact on your Metro Detroit business.  Frigid temperatures, heavy snow and ice can all contribute to property damage.  Whether you are ready for it or not, SERVPRO of North Oakland County wants you and your property to be prepared for the harsh winter weather in Michigan.

While you cannot control the weather, you can make efforts to be prepared and protect your property.  To help avoid damages due to inclement winter weather conditions, consider taking the following precautions to protect your Bingham Farms, Bloomfield Hills or Clawson, MI business before more extreme winter weather hits.

Protect your Property:

  • Check your roof: Both snow and ice can damage your roof and could potentially cause the roof to collapse.  Water can also get into cracks and expand when it freezes, causing larger cracks on your roof.
  • Ensure your pipes are insulated: Frigid temperatures can cause pipes to freeze and break, which can lead to flooding in your business.
  • Protect your people: Clear sidewalks and plow parking lots for the safety of your customers, clients and employees.  Avoid injuries and accidents by taking the proper precautions.  Removing snow and ice can prevent people from getting hurt.
  • Ice Dams: When snow melts unevenly and freezes at the edge of your roof, an ice dam is created which prevents melted snow from draining off the roof.  The water can leak under the shingle and into your business, causing significant water damage.
  • Snow-melt Flooding: Heavy amounts of snowfall and sheets of ice turn into a large amount of water, which all must go somewhere. Beware of snow-melt flooding and call SERVPRO of North Oakland County if your business has water damage from flooding.

We want you to be prepared and protect your Birmingham, Madison Heights or Troy, MI business.  Have SERVPRO of North Oakland County complete an Emergency READY Profile (ERP) for your business.  The ERP is a no-cost assessment of your facility and provides you with a plan to get back in business faster following a disaster.

If your business has been damaged by winter conditions, call us today at 248-439-1160.

Preventative Measures For Home Fires

1/7/2021 (Permalink)

A Home Burning Down Protect Your Family And Home From Fires!

One of the biggest fears a homeowner has, is your home burning down fully or partially.  Losing all your precious memories and belongings is devastating and truly heartbreaking.  Without taking following proper fire safety tips, homeowners put more of a potential risk of losing belonging and even loved ones.  We have provided a few fire safety tips to help prepare and prevent for this kind of devastation.

Fire Safety Tips To Follow:

Regularly Check Smoke Detectors: Smoke detectors are vitally important to fire safety and should be installed in every bedroom and on every floor of your home. Homeowners should also do a monthly routine check to ensure they are functioning and replace them every 10 years or as directed by the manufacturer.

Create a Fire Escape Plan: Creating an evacuation plan for a house fire is a great way to ensure everyone in your household will know exactly what to do and can act efficiently if a fire breaks out.  Plan out exit routes, meeting places, and for any special provisions your family members may need.

Learn How to Operate a Fire Extinguisher: There are many types of fire extinguishers to choose from, so it is advised to get the type you think will be most suited to your needs.  Make sure you and your family completely understand how to use it in case of an emergency.

Never Leave Flames Unattended: Because open flames are so common in households, many homeowners forget the extreme dangers they can create.  Whether it is from a cooktop or lit candle, a flame can spread to other surfaces within seconds, causing a fire to break out.  It’s crucial to never leave one unattended for any length of time.

Establish a Closed-Door Policy: Nighttime is a popular time for house fires to break out, which is why even sleeping with safety in mind is highly advised.  Closing bedroom doors at night can significantly decrease the amount of time a fire takes to spread, giving everyone in your household more reaction time once the flames are detected.

For more fire safety tips, visit the Red Cross’s website to learn more.

Contact SERVPRO of North Oakland County if you ever have a fire loss at home.  248-439-1160

Winter Weather 101: Stay Alert

12/30/2020 (Permalink)

Brutal Winter Weather in Michigan Always Be Prepared For Michigan Winter Weather

We are now 10 days into winter here in Metro Detroit, and it’s usually a long brutal season.  As we all know, we have dealt with many harsh winters in the past, such as the polar vortex back in 2014.  With how 2020 is going, one never knows what is going to be thrown at us next.  With that being said, we should all take steps and be ready to take on winter our Michigan winter weather.

To start, let’s know some winter terminology brought to you by the National Weather Service.  Winter Storm Products - We have all heard words like “warning”, “watch”, and “advisory”. We hear these things from our meteorologist, on the radio, and even from our peers. We all chat about the weather but what do these things actually mean? The National Weather Service has given us a list with some definitions:

Winter Storm WARNING: Snow, sleet, or ice are expected.  Take Action!

Winter Storm WATCH: Snow, Sleet, or ice is possible.  Be Prepared.

Winter Weather Advisory: Wintery weather is expected.  Exercise Caution.

Freezing Rain: Rain that freezes when it hits the ground; creating a coating of ice on road, walkways, trees, and power lines.

Sleet: Rain that turns into ice pellets before reaching the ground.  Sleet also causes moisture on the roads to freeze and become dangerously slippery.

For more information about winter storms, visit The National Weather Service.

The National Weather Service and the CDC are great resources to find how to prepare for many types of weather-related storms.  When disaster does strike, please know we are here to help around the clock.  Cold weather, snow, and ice storms can cause severe damage to your Birmingham, Bloomfield Hills or Troy, MI home or business.  When these types of disasters strike, you must immediate action is necessary to prevent additional damage to your property.  We have the winter storm experience, expertise, and the resources to remediate damage caused by winter weather to help make it “Like it never even happened.”  

Call us today 248-439-1160

Will Your Birmingham & Troy, MI Restaurant Be Ready To Re-Open Again?

12/19/2020 (Permalink)

Get Certified: SERVPRO Cleaned Get Your Restaurant Ready To Re-Open

We enter this Holiday Season with a lot of frustration and uncertainty, no doubt.  And, as Metro Detroit begins to reopen... again, your Birmingham, Madison Heights & Troy, MI restaurant will be able to Re-open for dine-service... again, but not like it was pre-COVID-19 Days.

                                                                        It’s important to take precautions to protect you, your staff, and your customers and try to get back to normal.  Here are some tips from the National Restaurant Association National Restaurant Association  to help prepare you for reopening:

  • Understand the rules and limitations. Not all states will be following the same limitations.
  • Follow established guidelines for reopening safely. Ensure you are following protocols for safe food handling, cleaning, and sanitizing. Implement employee health and hygiene as well as social distancing.
  • Deep clean and sanitize your restaurant.  Hire a specialty service to deep clean every surface in your restaurant such as SERVPRO of North Oakland County.  We are uniquely prepared during this unprecedented time, to clean and disinfect your restaurant according to the protocols set forth by the CDC.  We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.
    • Do not forget to sanitize the drive-thru station and all equipment if you have one.  You can check out the CDC guidance and cleaning for more information.
  • Rethink the dining room.  Space out tables and chairs, even your bar stools.  Look into putting barriers between booths if you haven’t before.
  • Get the word out.  Communicate your plans so customers know you are taking proactive measures to provide a safe environment to dine in.
    • Update your websites and social media platforms.
    • Have a sign outside your restaurant or in your window.
    • Email blast your customers.
    • Implement a “We’re back or We’re Clean!” campaign.

Protect your staff and customers with a thorough deep clean from SERVPRO of North Oakland County.  Our team has been called on by numerous businesses and community leaders to perform the necessary bioremediation services to clean, disinfect and sanitize their properties.  We will even provide you with signage to hang in your window for your customers to see.  Restaurant workers are serving our friends and families.  Allow us to help protect what matters most.  Don’t hesitate and longer!  Call us today!  248-439-1160

Do You Know About Water Damage In The Winter?

12/10/2020 (Permalink)

Frozen Gutters Don’t Let The Winter Weather Do Damage!

Winter is officially here in just a few days and our Metro Detroit winters are known to be brutally cold with large amounts of snow.  You can always expect some miserable days with below freezing temperatures.  When snow and ice strike your Birmingham or Bloomfield Hills, MI home or business, you could be in jeopardy for some serious water damage.  It is crucial that you are aware of the hazards and can prepare, prevent or act quickly if faced with winter water damage.

FROZEN PIPES

A frozen pipe can burst at the point where the ice blockage inside the pipe is located, but typically the rupture is caused by the backflow pressure between the water source and the blockage.  A burst pipe can cause considerable damage to your property if not addressed quickly.

ICE DAMS

Ice dams can be a major problem during the winter season.  They form when heated air melts roof snow downward into water dammed behind still-frozen ice.  When the trapped water cannot safely flow or run into the gutter system, it can backflow under the roof ’s shingles and into the structure’s interior areas.

PREPARE YOUR HOME

  • If you own a home which is unoccupied during a cold period, ensure you have ample heating fuel and that the indoor thermostat, in all areas of the home, is minimally kept at 55 degrees and ensure that you have a trusted person check the home periodically during your absence.
  • Keep cabinet doors open during cold spells. This allows warm air to circulate around pipes.
  • Keep a slow trickle of water flowing through faucets, especially if the pipes for faucets run through unheated or uninsulated areas of your home.
  • Consider shutting off outdoor faucets.  Find the shut-off valve in the basement or crawl space and turn it to “off.”
  • If you follow the previous step, then open the outdoor faucet to help ensure it drains completely and the inner valve is shut off.
  • Ensure gutters are clean and secure.  Leaves and debris accumulate, causing a damming effect on gutters, which could lead to roof problems and water damage.

PREPARE YOUR BUSINESS

  • Check your business property for downed tree limbs and branches.  Weather, such as wind, heavy rain, ice, and snow, can cause branches to fall, which could cause damage to the property and potentially cause personal injuries.
  • Inspect property, especially walkways and parking lots, for proper drainage to alleviate flood hazard potential.
  • Inspect all handrails, stairwells, and entryways to address and correct potential slippery or hazardous areas. Install mats or non-slip surfaces and post caution signs where water could be present.

Cold weather, snow, and ice storms can cause severe damage to your Clawson, Madison Heights and Troy, MI home or business.  When these types of disasters strike, immediate action is necessary to prevent additional damage to your property.  Our dedicated team has the winter storm experience, expertise, and the resources to remediate damage caused by winter weather.  If disaster strikes your home or business during the winter months, know that SERVPRO of North Oakland County has your back and we’re here to help!  248-439-1160.

Candle Safety During The Holidays

12/3/2020 (Permalink)

Holiday Candles Holiday Candles Are Great, But Be Careful As Well!

Candles are a beautiful decoration, especially during the holiday season.  They put a nice touch to holiday decorating, making your Bingham Farms, Birmingham, Bloomfield Hills & Troy, MI home feel more cozy.  However, the flame releasing scents can be dangerous to your home.

With an open flame from a candle is a risk for a potential fire.  An estimated 8,200 home fires are started by candles each year according to the National Fire Protection Association.

From  2014-2018, U.S. fire departments responded to an estimated 7,610  home structure fires that were started by candles per year.  These fires caused an annual average of 81 deaths, 677 injuries and $278 million in direct property damage.

Candle fire facts:

During the five-year period of 2014-2018:

  • Candles caused 2% of reported home fires, 3% of home fire deaths, 6% of home fire injuries, and 4% of the direct property damage in home fires.
  • Roughly one-third (37%) of home candle fires started in bedrooms. These fires caused 40% of the associated deaths and 49% of the associated injuries.
  • Falling asleep was a factor in 10% percent of the home candle fires and 15% of the associated deaths.
  • On average, 21 home candle fires were reported per day. 
  • Three of every five (60%) of home candle fires occurred when some form of combustible material was left or came too close to the candle.
  • December is the peak time of year for home candle fires. In December, 12% of home candle fires began with decorations compared to 4% the rest of the year.

Candle Safety Tips:

  • Use sturdy candle holders.
  • Put candles on a sturdy and uncluttered surface.
  • Keep hair and clothes away from candle flames.
  • Never use a candle if oxygen is used in the home.
  • Blow out candles when you leave the room or go to bed.
  • Keep candles one-foot sway from anything that could burn.
  • Before burning candles, always trim the wick to a ¼ inch.

Candles are great for holiday decorating and help create a comforting ambiance for your friends and family to enjoy.  By following these candle safety tips, you can keep your home safe from a potential disaster.

If you experience damages from a candle fire, you can always count on us for cleaning and restoring your business.  Call SERVPRO of North Oakland County! 248-439-1160.

Do You Have A Winter Storm Kit Ready To Go?

12/2/2020 (Permalink)

A Wintery Snow Image Don’t Get Caught In A Winter Storm Without A Storm Kit

Winter is almost officially here and our cold weather, snow, and ice storms can cause severe damage and power outages to your home or business.  When these types of disasters strike, immediate action is necessary to prevent additional damage to your property. SERVPRO of North Oakland County is always here to help and want to give you tips on a basic emergency kit in case the unpredictable happens.

In a crazy year filled with the unexpected, one thing that 2020 has shown us is to always be prepared.  Here are some basic you should have in your Emergency Storm Kit.

Basic emergency supply kit should include these recommended items:

  • Water (one gallon per person per day for at least three days, for drinking and sanitation)
  • Food (at least a three-day supply of non-perishable food)
  • Battery-powered or hand crank radio and a NOAA Weather Radio with tone alert
  • Flashlight
  • First aid kit
  • Extra batteries
  • Whistle (to signal for help)
  • Dust mask (to help filter contaminated air)
  • Plastic sheeting and duct tape (to shelter in place)
  • Moist towelettes, garbage bags and plastic ties (for personal sanitation)
  • Wrench or pliers (to turn off utilities)
  • Manual can opener (for food)
  • Local maps
  • Cell phone with chargers and a backup battery

Also look at ready.gov for more ideas on emergency kits! 

Michigan is well known for its constant changes in weather, making our homes and businesses an easy target for winter storm damage.  That is why we here at SERVPRO of North Oakland County are ready to help 24/7.  We will work around the clock to get your property back to preloss condition.

Get Certified: SERVPRO Cleaned Today!

11/17/2020 (Permalink)

SERVPRO Decal Don’t Second Guess Your COVID-19 Cleaning At Work. Contact us today!

Attention all Birmingham, Bloomfield Hills, Madison Heights and Troy, MI Businesses!  Don’t hesitate any  longer. 

The Certified: SERVPRO® Cleaned program is centered around the three C's - Consult, Clean, and Certify.

Consult:

We will meet with the property owner to evaluate current cleaning processes, and propose additional services that SERVPRO® of North Oakland County can offer to minimize the potential transmission of COVID-19.  We will also discuss how frequently these services should occur.  Higher frequency service is recommended for businesses with high traffic and an inability to implement health screening of people entering the business.

Clean:

Standard services focus on cleaning and disinfectant application to limit the emergence of viral pathogens.  This may include disinfectant application to frequently contacted touch points such as doorknobs, light switches, countertops, keyboards, and desks to minimize the potential transmission of COVID-19.

Enhanced services build upon standard services by adding cleaning and disinfectant application to less frequently contacted touch points.  This would be implemented in the case of having a person that tests positive for COVID-19 or a person that may be exhibiting symptoms of the virus.

Certify:

A Certified: SERVPRO® Cleaned window decal with the last date serviced or a table tent would be placed at the site letting the people that enter your building know that your building has been cleaned by the professionals at SERVPRO® of North Oakland County.  For more information, call us at 248-439-1160.  We are here to help!

Preventing Electrical Fires - What You Should Know

11/12/2020 (Permalink)

An Overused And Dangerous Wall Socket Don’t Do This!

According to the National Fire Protection Association, the second leading of cause of house fires in the U.S. is from electrical failures or malfunctions. Most electrical fires are caused by faulty electrical outlets and outdated appliances. The following are the most common reasons why electrical fires happen:

Old electrical sockets and unsafe appliances

Appliances that are old and overused and those that fall short of modern safety standards are the worst culprits. Frayed electrical cords, self-jointed wires, and worn out sockets that are not properly grounded are major causes of fires. They become ready outlets for directing heat and fire to carpets, rugs, curtains, and combustible plastic. Older appliances draw more power than the wall sockets can handle.

Using light fixtures that exceed the permissible wattage

A very common cause of fires is plugging lights, lighting appliances and bulbs into electrical sockets that cannot handle higher wattage levels. Antique lighting appliances may have defective wiring that makes the appliance unstable by overheating. Decorating lights with colored paper and cloth shades can increase the risk of fire when the material or fabric heats up.

Using multiple appliances plugged into an extension cord

Unrestricted use of extension cords is a major fire hazard. The risk of fire increases when your TV, home theatre, computer and other appliances are all plugged into a single extension cord. This creates excessive power load on a single socket which may not be designed to handle that load.  So, there is a social and economic cost to damaged wiring!

Locating portable heaters near combustible materials

Portable space heaters that use coils are potentially dangerous when they are positioned carelessly near curtains and rugs and adjacent to beds and cloth covered furniture. The chances of inflammable material meeting the red-hot coils increase the risk of fire.

Wiring that becomes defective with the passage of time

Over a period of time you add more electrical appliances such as wide screen televisions, home theatre, microwave oven, refrigerator, and air conditioners. The outdated home wiring cannot handle the increased power load. Older wiring tends to heat up quickly and catches fire. If the breaker boxes are themselves defective, they cannot prevent overheated electrical panels from catching fire.

As The Flu Season Approaches With COVID-19 Still Around, Here Are Some Things That May Help

10/21/2020 (Permalink)

Flu Season Sign The Flu + COVID-19 = No Fun!

The COVID-19 pandemic has challenged all Birmingham, Bloomfield Hills, and Troy, MI business owners and homeowners alike to find ways to live and work without exposing themselves or others to this highly contagious virus.  Now, here in Metro Detroit, the approaching flu season is set to complicate that challenge even further.  To help control the threat that the one-two punch of COVID-19 and the seasonal flu presents, SERVPRO of North Oakland County urges everyone to be extra vigilant about following cleaning and disinfecting protocols this year. 

Scientists at the Centers for Disease Control (CDC) believes both COVID-19 and the seasonal flu spread primarily by droplets made when infected people cough, sneeze, or talk.  While not as frequent, it is also believed adults and children can contract COVID-19 or the flu by touching a surface or an object that has virus particles on it and then touching their own mouth, nose, or eyes.  The CDC continues to recommend a yearly flu vaccine as the first and most important step in protecting against flu viruses, but experts also emphasize the importance of cleaning and disinfecting frequently touched surfaces daily to help mitigate the potential spread from contaminated surfaces.  This includes tables, doorknobs, light switches, countertops, handles, desks, phones, keyboards, toilets, faucets, and sinks.

To limit exposure and control the spread of these double threats, SERVPRO recommends you wash your hands frequently with soap and water or use a hand sanitizer that is at least 60 percent alcohol, keep your hands away from your face, and wear a mask to protect others.  For effective daily, routine cleaning at home or at work, we recommend first removing surface grime and dirt with soap and water, then following up with a disinfectant. It is easier to feel comfortable about limiting exposure at home where you can control how clean your surroundings are.  It is more difficult out in public; but this year especially, it is important to be aware of the space you are in.  You need to learn to recognize spaces where cleaning is – or is not – a priority so you can adjust your behavior accordingly.

For those home and business owners who have specialized cleaning requirements or who simply want the peace of mind that a professional cleaning service can offer in this stressful time, SERVPRO of North Oakland County can help.  While we remain a leader in disaster cleanup and remediation situations, we also provide that same ‘deeper level of clean’ for everyday residential and commercial cleaning. 

In addition, SERVPRO offers our "Certified: SERVPRO Cleaned" program, developed for businesses in response to the pandemic.  The high level of confidence that a professionally cleaned space provides offers welcome reassurance to patrons as the flu season intersects with COVID-19.

SERVPRO specializes in disaster restoration, cleanup, and repair services, helping to remediate damage, making it “Like it never even happened,” for both commercial and residential customers.  For more information on SERVPRO of North Oakland County please call 248-439-1160.  For more information on the "Certified: SERVPRO Cleaned" program, please click here.

Say No To Mold!

10/14/2020 (Permalink)

Mold Spores in a home. Let Us Help You Get Rid Of Mold

Mold and mildew can grow year round, but in the Fall and in and around Birmingham, Bloomfield Hills and Troy, MI, mold can grow pretty significantly.  Especially in damp areas like basements, bathrooms and kitchens. 

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors.  This makes it impossible to remove all mold from a home or business.  Therefore, mold remediation reduces the mold spore count back to its natural or baseline level.  Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy.  Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture.  Mold spores can quickly grow into colonies when exposed to water.  These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed.  Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth.  Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today – 248-439-1160

It’s Halloween Time... Are You Being Safe?

10/14/2020 (Permalink)

Halloween Jack O Lanterns Trick or Treat & Be Careful!!

Hopefully COVID-19 won’t completely destroy Halloween this year.  2020 has been a year full of “tricks” and SERVPRO of North Oakland County would like to provide you with some fire safety “treats” to ensure a safe and fun Halloween. 

Halloween decorations are the first thing to ignite in over than 1,000 reported home fires each year.  Whether you are trick or treating, throwing a party, or staying inside, decorations can be a lurking fire risk and it is important to be aware.

From the National Fire Protection Association, here are five Halloween fire safety tips:

  • Use a battery-operated candle or glow stick in jack-o-lanterns.
  • When choosing costumes, stay away from long trailing fabric.
  • Teach young children to stay away from open flames, including jack-o-lanterns with candles in them.
  • Keep all decorations away from open flames, especially cornstalks, dried flowers, and crepe paper.
  • Provide young children with glow sticks or flashlights to carry with their costume.
  • Remember to keep all exits clear of decorations so escape routes are not blocked. Also, make sure all smoke alarms are working properly.

Everyone one is entitled to one good scare on Halloween but let’s keep a house fire out of it. Don’t be haunted with fire damage.  Follow these steps to enjoy your spooky season with tricks and treats.

Your friends at SERVPRO of North Oakland County are wishing you a happy and safe Halloween.  As always, if the unexpected happens, SERVPRO of North Oakland County is here to help with any of your emergency needs!

How To Deal With Sewage Backups

10/5/2020 (Permalink)

Sewage Damage From Bathroom Do Not Mess With Sewage Water Backups!

Water damage to your Beverly Hills, Birmingham & Bloomfield Hills, MI home can be absolutely devastating.  Especially when cleaning areas of your home that were destroyed after flooding or by sewer damage.  Water from sewer system backups should be considered very dangerous.  The water is grossly unsanitary and may contain bacteria and viruses that could cause serious illness.  Special training and equipment is necessary to safely clean this type of contamination.

If you ever face a sewage backup in your bathroom, there are a few things that are helpful to know to speed proper cleanup and ensure a safe and sanitary home for your family.

Call For Help!

If you suspect you have damaged sewer lines, call your sewage company to schedule an inspection.  To protect your home from future mold or rot issues after a toilet overflow, call flood damage remediation experts, like SERVPRO of North Oakland County.  Only with the help of professional water removal specialists can you rest assured that floodwater has not crept into places you cannot see to wreak havoc.

Dry the Area

Though you may be tempted to sanitize your bathroom immediately after a toilet overflows, you should not do so before you start drying out the affected area.  Whether you are dealing with a flooded toilet or an entire flooded basement, the first thing you should do is utilize heavy duty vacuums, drainage systems and fans to remove all the water.

Sanitize

After drying the area, sanitize it as best you can.  Floodwater resulting from sewer damage can be toxic, so be thorough in your cleaning processes.  Once the area is dry from the first round of sanitizer, you should plan to disinfect it one more time.

Dehumidify

The presence of excess water in a bathroom often welcomes lingering humidity, which only encourages mold growth in spaces affected by sewer water.  During the process of drying, sanitizing, and restoring, you should make sure that a dehumidifier is always running.

24 Hour Emergency Service

Here at SERVPRO of North Oakland County, we are available 24/7 so that when a disaster strikes, we have your back.  Sewage backups should be considered an emergency and dealt with as quickly as possible.  We are the water damage restoration specialists with specific training and expertise to safely restore your home.

How Did Your Business Property Flood?

9/14/2020 (Permalink)

Water Damaged Commercial Property Yes, water damage can hit you at work too!

There are many potential sources of flood damage for commercial properties and local  businesses, including broken roofs, raging rivers or even hurricanes.  However, the most common floods are caused by relatively innocent facilities you probably have on your premises:

• Water supply lines

• Fire sprinkler systems

• Toilet and bathroom fixtures

• A broken pipe

If you own or operate a business in Birmingham, Bloomfield Hills, Madison Heights and Troy, MI, then chances are that you stand to come across at least one of these sources of commercial flooding.  If it happens to you, remember that water restoration companies and their technicians are well practiced in restoring damage caused by these issues.  A good company should have you back to new in less time than you expect.


Water Supply

These water supply line systems are essential for nearly every business, but a broken pipe in one of them might create a complete disaster.  The best way to deal with these issues is to shut off your water main as soon as possible.  In fact, stopping the flow should be your first step in almost any flooding situation, as long as entering the flood area does not provide an immediate threat to your health.

Fire Sprinklers

Sprinkler systems are designed to protect you from disasters, but they can cause disasters as well.  Prevent unfortunate losses by keeping your fire sprinklers maintained professionally.

Toilets

Nobody wants to think about a toilet overflowing, but this is one of the most common water-related disasters in businesses.  Well-maintained bathroom facilities have less chance of causing a catastrophe, but it's important to know where your water shut off’s are and how to shut them off just in case.  Some commercial toilet shutoff processes are far from intuitive.

Ruptured Pipes

A broken pipe might happen as a result of extreme temperature changes, direct stress or simple disrepair.  If it happens out of sight, you might not notice the problem until it's advanced far enough to have caused significant damage.  If you find a pipe issue, it's usually a good idea to call a trusted restoration company and your insurance provider immediately after you stop the flow of water.

Why SERVPRO?

Here at SERVPRO of North Oakland County, we are THE water damage restoration specialists and are ready to restore your property back to pre-water damage condition.  We are available 24/7 so that when a disaster strikes, we have your back. Give us a call when you have any disaster! 

248-439-1160.

Have You Prepared Your Vacation Property For Winter?

9/10/2020 (Permalink)

Be prepared.  Disasters can happen anytime. Get Ready For Winter!

Now that Summer is sadly coming to an end here in Michigan, it is time to start preparing your vacation property for colder weather.

If you haven’t closed up for the Winter months yet and have a few more trips up North or around Metro Detroit, don’t forget to do a quick inspection of your property to ensure you are ready to leave.  Turn off the water main, and drain the existing water from sinks, toilets, and outdoor spigots.  Once the water main is switched off, turn on faucets, spigots, and flush toilets until water no longer flows out.  Also, check the following:

  • Pipes under every sink.
  • Water heater.
  • Seals around windows (in case it rains).
  • Appliance hoses: washing machine, dishwasher, and ice maker.
  • Sump pump.  Dump a bucket of water into the sump pump to ensure it is working. Make sure to listen to its motor running as well.
  • Toilet tanks.  Look for cracks that may worsen and leak while you are gone.

Give a set of keys to a trusted family member, friend, or neighbor and have them check on your property periodically while you are gone.  The amount of times they should check in depends on the length of your trip, but it should be at least twice a week.  Once water damage occurs, letting it stagnate for days at a time can multiply the cleanup costs tremendously.  Show your house sitter all bathrooms, where the water main is, and other areas at risk of water damage.  Leaving a check list for them will make sure they do not miss any subtle leaks or moisture.

Leave heating and cooling systems running as normal.  This allows air flow through your home and prevent humidity from building up.  They also will keep pipes from freezing if there is a sudden temperature drop one night, which is more of a risk during the Fall and Winter months than during the Summer.

If you happen to have any type of water damage during your time away, we are always here to help!  We are available 24/7 so that when a disaster strikes, we have your back.  We quickly extract the water and then dry your property using state-of-the-art equipment.  Contact us anytime - 248-439-1160.

Do You Have An Emergency Plan?

9/3/2020 (Permalink)

National Preparedness Month Disasters Do Not Wait! Make Your Plan Today!

Here in Troy, MI and all around Metro Detroit, it’s never too early to start an Emergency Preparedness Plan.  Your family may not be together if a disaster strikes, so it is important to know which types of disasters could affect your area.  Know how you will contact one another and reconnect if separated.  Establish a family meeting place that is familiar and easy to find.

Step 1: Put a plan together by discussing the questions below with your family, friends, or household to start your emergency plan.

  1. How will I receive emergency alerts and warnings?
  2. What is my shelter plan?
  3. What is my evacuation route?
  4. What is my family/household communication plan?
  5. Do I need to update my emergency preparedness kit?
  6. Check with the Centers for Disease Control (CDC) and update my emergency plans due to COVID-19.
  7. Get ample face coverings for everyone over 2 years old, and plenty of disinfectants.
  8. Make sure your sheltering plan is intact.

Step 2:  Consider specific needs in your household.

As you prepare your plan, tailor your plans and supplies to your specific daily living needs and responsibilities.  Discuss your needs and responsibilities and how people in the network can assist each other with communication, care of children, business, pets, or specific needs like operating medical equipment.  Create your own personal network for specific areas where you need assistance.  Keep in mind some these factors when developing your plan:

  • Different ages of members within your household
  • Responsibilities for assisting others
  • Locations frequented
  • Dietary needs
  • Medical needs including prescriptions and equipment
  • Disabilities or access and functional needs including devices and equipment
  • Languages spoken
  • Cultural and religious considerations
  • Pets or service animals
  • Households with school-aged children

Step 3: Fill out a Family Emergency PlanDownload and fill out a family emergency plan or use it as a guide to create your own.

Emergency Plan for Parents (PDF)

For more information on how to make a plan for you and your family, visit https://www.ready.gov/plan.

Protect Your Property From Storm Water

8/3/2020 (Permalink)

Picture of storm drain with water flowing in it. Storm Water Runoff Can Do Serious Damage To Your Troy, MI Property

Stormwater runoff is rain that has not been soaked into the ground, so it flows over the ground until it finds somewhere to go. 

Ideally, the water would find a stream or river to flow into, but this is not always the case.  Sometimes the water will flow straight into your Clawson, Madison Heights or Troy, MI home.  Water damage is never fun, and trying to get rid of water as well as clean up the rest of the mess a storm has left behind can be a real hassle. 

The best way to handle stormwater runoff is to make sure it doesn’t happen to begin with.  If you are up for a bit of landscaping, you can optimize your yard to keep stormwater away from your building.

  • Swales: Simply put, a swale is just a type of trench meant to carry water and redirect it away from something important.  If you decide to install swales in your yard, make sure they are redirecting somewhere that the water will not cause damage such as a stream or pond.
  • Rain Gardens: These gardens are designed with plants that are able to take up excess water to keep it from flowing freely.  They also help filter the water so that the water that does reach ponds and rivers tends to be cleaner than water that has just flowed over driveways and roads.
  • Draining Driveways: Driveways are one of the largest contributors to stormwater runoff.  Installing drainage areas on the sides of the pavement or using gravel can help minimize the amount of water that becomes runoff.

Sometimes there is so much runoff that no matter what you do, your house may suffer from some water damage.  If that is the case, call SERVPRO of North Oakland County today at 248-439-1160 to see how we can help return your home to normal!

Do You Have Water Damage?

8/3/2020 (Permalink)

An image of a water damaged living room. Water Damage To Your Property Is Serious. Take Action!

Water Damage Anyone?

Unfortunately, you may be here because you have or have experienced water damage at your Beverly Hills, Bingham Farms, or Birmingham, MI property.  Well, SERVPRO of North Oakland County is available 24 hours a day, 7 days a week, 365 days a year for your water cleanup and restoration needs.  The following list shows a timeline of the effects water can have on a structure:

Within Minutes:

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1-2:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to crack and swell.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, Windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risk to occupants.

SERVPRO of North Oakland County can assist you with your claim to the insurance.  Our water certified administrative team works closely with your insurance provider as our trained and certified technicians work diligently to return your home to pre-water conditions.  Our technicians are credited on IICRC principles which brings a peace of mind to homeowners in water cleanup and restoration situation.

Do you have water damage?

Our Team at SERVPRO of North Oakland County is here to answer and assist you with your water damage.  Call us Today at 248-439-1160.

Is Your Business Prepared For A Disaster?

8/3/2020 (Permalink)

Image of Empty Store After Cleanup Get Your Emergency Ready Plan Completed Today!

Does your Birmingham, Bloomfield Township or Troy, MI business have a plan for when an emergency happens?  Who do you contact and what do you do?  Our team at SERVPRO of North Oakland County can help you put together and Emergency Ready Plan, or ERP.  This plan will help your employees know what to do and who to call in case an emergency happens and a business owner is not around.  Having an Emergency Ready Plan can help your business tremendously.

Here are a few things that are included in an ERP:

  1. Main Utility Shut Offs
  2. Emergency Contacts
  3. Property Overview
  4. Copy of Evacuation Floor Plan

If you would like us to provide you a free Emergency Ready Plan contact SERVPRO of North Oakland County at 248-439-1160.  We are here to help!

What To Do When You Have A Grease Fire

7/27/2020 (Permalink)

An image of flames. Please be careful! Grease fires can be deadly.

Grease fires are the most dangerous when it comes to cooking fires and are responsible for 1 in every 5 home fire deaths.  Below are some tips on how to prevent and put out grease fires.  These tips could help save your or a loved one's life.

Prevention

  • Before you start cooking make sure burner is cool and wipe up any spills.
  • Pay attention to heat ratings for cooking oil. Some oils can be heated more than others before catching fire so if you are cooking and notice the oil start to smoke that means it is close to catching fire.
  • As soon as you start to see it smoke carefully remove the pan from the heat source.
  • Avoid heating grease before putting food into it because when you drop food in it can make the grease splash out which in turn can cause grease burns or it can also hit the heat source and catch fire.
  • Carefully clean spills as soon as they happen by first removing food from heat source, turning off heat source, and waiting for burner to cool.
  • When deep frying make sure you use a pan or cooking container big enough.
  • Use a utensil that will allow you to put the food into the grease without dropping and without your hands coming close to the hot grease.
  • Use a screen that covers the pan to reduce the chance of splatters outside the pan.
  • If you are a new or inexperienced cook do not attempt to deep fry for the first time unless you have an experienced cook with you.
  • NEVER add water to grease.

Putting out a grease fire

  • Turn off the source of heat.
  • Do NOT pour water on it.  Water and oil do not mix and when you add water it will sink right to the bottom and evaporate instantly, spreading flaming oil everywhere.
  • Attempt to remove all oxygen from the flame.  Cover with another pot or baking pan.
  • If you cannot cover it, dump lots of baking soda on it.

If you have a grease fire in your Clawson, Madison Heights, or Troy, MI home, we are here to help!  SERVPRO of North Oakland County specializes in fire and water damage restoration.  We have the specific damage restoration training, personnel and equipment to restore your home quickly to pre-fire conditions.  Call us today!  248-439-1160.

Steps To Follow When Driving Through Storm Water

7/27/2020 (Permalink)

Image of a car driving through rain. Be Extra Careful When You’re Driving Through Storm Water

Since we are fully entrenched in Summer Storms around Birmingham, Bloomfield, Township and Troy, MI., here is a great refresher on driving in the rain and flooded streets.

Did you know nearly half (47%) of all weather-related car accidents — more than 700,000 a year — are due to rain?  Read below for our tips on how to drive safely in the rain.

Here are 10 tips for driving in the rain:

Step 1. Exercise caution. Engine oil and grease build-up on roads and highways over time, and when combined with precipitation, you’ve got the equivalent of an automotive Slip ‘N Slide.

Step 2. Slow down.  Wet pavement causes tires to lose traction and vehicles become more difficult to handle.

Step 3. Use headlights.  Always use headlights in the rain – even if it’s just a sprinkle. Headlights help you see and be seen in wet weather.

Step 4. Keep your windshield wipers in tip-top shape.  Summer can wreak havoc on your blades, so get them checked before fall’s showers arrive.

Step 5. Defog your windows.  Precipitation can cause your windshield to quickly fog up, so use the front and rear defrosters to maximize visibility.

Step 6. Avoid pooling water.  By splashing through puddles you can impair your vision and other drivers’.  Additionally, standing water often shields potholes and debris from view and it can reduce the effectiveness of your vehicle’s brakes.

Step 7. If your car begins to hydroplane, do not brake or turn the wheel abruptly as this may cause your vehicle to go into a skid or spin.  Take your foot off the gas and keep the wheel straight until your car reclaims traction.

Step 8. Increase your following distance.  Slick roads, wet brakes and reduced visibility can lead to collisions.  Give other vehicles plenty of room and brake early with reduced force.

Step 9. Don’t use cruise control.  It can cause your car to accelerate when hydroplaning and reduces driver attentiveness.

Step 10. Drive in the tracks of the car in front of you.  This allows the vehicle ahead to displace any standing water that’s on the road.

By employing these safe driving techniques you can keep yourself and your passengers safe during spring drizzles and downpours.  Rainy roads can be dangerous, but if we all slow down and use extra caution, rainy days might actually be a little brighter.

Blackwater Is The Worst Kind Of Water

7/27/2020 (Permalink)

A Sewage water image in a basement home. Stay Out Of Blackwater!

A flood at your Troy, MI home or business can be devastating and a dangerous experience, whether it is big or small. To stay safe, it is imperative to understand the hazards of black water.

Blackwater is referred as wastewater that is contaminated with human waste and other fecal matter.  Blackwater comes from flush toilets and contains human waste including:

  • Urine
  • Fecal matter
  • Used Toilet paper

Raw sewage is also considered as blackwater. Blackwater is full of dangerous bacteria and pathogens, causing serious health threats to those who encounter it. The unsanitary liquid can cause illness in both humans and pets.

It is also important to be aware of gray water after a flood. Instead of human waste, gray water includes household wastewater containing water from:

  • Bathtubs and showers
  • Washing machines
  • Dishwashers
  • Sinks

If you are experiencing dangerous water from flooding, it is best to limit your contact with it. Do not try to clean up the water yourself, call our SERVPRO team instead.  Our team will act quickly to remove dangerous water and restore your home “Like it never even happened.”

Call us Today at 248-439-1160 for more information regarding flood damage and how you can be prepared.

Would You Like To Avoid Toilet Overflows?

7/24/2020 (Permalink)

A Picture of a toilet Overflows Are Very Messy

Overflowing toilets are every homeowner & business owner’s worst nightmare. The mess and odors can be extremely stressful and overwhelming. That is why SERVPRO of North Oakland County is here to help!

A toilet overflow usually occurs when a blockage prevents water and waste from flushing down the toilet drain.  This backup prevents water and waste from flowing down the drain and causes your toilet overflowing.  As your toilet backs up, clean water and waste will overflow the toilet bowl.  If not cleaned up quickly, it may cause extensive water damage to your bathroom floor or even leak through the ceiling below.  Other common causes of overflowing toilets are sewage backups, septic tank issues, low flow toilets and malfunctioning plumbing.

Keep Your Toilet from Overflowing:

  • Shop towels, hunks of hair, cat litter, and other products can clog the toilet
  • Even toilet paper can clog a toilet if there is too much of it
  • Flush in large batches if there is large amount of material
  • Low-flow toilets save water and try patience – hold the handle down for a couple of extra seconds to make sure that there is enough water
  • If the water in the toilet bowl is high, use a plunger to clear the drain
  • Don't wait until the water is up to the bowl's rim – the water will have nowhere to go except the floor
  • If a plunger doesn't work, call a plumber

If your Beverly Hills, Bingham Farms or Bloomfield Hills, MI home or business has water damage from toilet overflow, call SERVPRO of North Oakland County.  248-439-1160.  We are ready 24/7 to make your damage “Like it never even happened.”

SERVPRO of North Oakland County Can Help Your Business

7/22/2020 (Permalink)

Heavy Duty Equipment For Disaster Cleanup We Are Here To Help!

As a Troy, Birmingham, or Bloomfield Hills, MI business owner, you have invested a lot of time, energy and resources to maintain, protect and increase the value of your business. Your facility is a central component in achieving success.

When you experience a fire, water or mold damage in your facility, you need a fast response and the expertise to handle the situation and to get back into operation as quickly as possible.

SERVPRO of North Oakland County is committed to providing expert fire and water cleanup and restoration services to reduce business interruptions and recovery costs.  Our team can also provide specialized commercial cleaning services to maintain the best appearance of your facility.

Here is what we can do for you:

  • Fire, Smoke and Soot Cleanup and Restoration: Pretesting helps us determine what type of fire has taken place. Knowing the types of smoke and their behavior patterns are vital to proper restoration.
  • Water Removal and Dehumidification: Our professionals identify the source and type of water, which determines the proper course of action. Drying equipment controls temperature and humidity, minimizing secondary damage.
  • Crime scene, Biohazard and Vandalism Cleanup: Franchise Technicians are trained to safely and effectively clean biohazardous substances and prepare waste for proper disposal according to OSHA, EPA and state and local health regulations.
  • Mold Mitigation and Remediation: Our professionals work to control and remediate mold contaminants while protecting your health and safety.
  • Contents Claim Inventory: Accurate inventory helps keep cost low and reduces job completion time. Our professionals can provide an itemized, area-by-area loss inventory.
  • Air Duct and HVAC Cleaning: Our Franchise Professionals can inspect your HVAC system and ductwork. Cleaning services can be provided to help restore peak energy efficiently, eliminate offensive odors and improve indoor air quality.
  • Carpet and Hard Floor Cleaning and Care: We use the latest IICRC training as well as state-of-the-art equipment to remove entrapped soils from deep within your carpet’s pile and backings.
  • Stain Removal, Stain Resistance Applications: Using IICRC standards for carpet as a guide, our team will show you what your cleaning option would be best for your carpet’s level of soiling and explain the benefits of soil protection.
  • Odor Identification and Deodorization: Our Franchise Professionals will find the source of the odor and determine the best methods to neutralize and eliminate it.
  • Upholstery and Drapes: Wet or Dry-Cleaning Methods: Fabrics are inspected and tested to determine the safest and most effective cleaning method.

When you need it done right and done fast, do not hesitate to call SERVPRO of North Oakland County!  Call us today (248) 439-1160!

What Do You Know About Lightning?

7/20/2020 (Permalink)

A Great Lightning Photo Don’t Mess With Nature

Michigan summers are the best, no question, but the thunderstorms barreling through can be a punishing blow to your home or business.  During thunderstorms, many of us like to sit and watch the bright flashes of lightning.  It can be peaceful just to watch and listen as lightning and thunder strikes with the smooth sound of rain in the background.  Since we are in thunderstorm season, let's learn about lightning!

The National Geographic defines lightning as an electrical discharge caused by imbalances between storm clouds and the ground, or within the clouds themselves.  Most of the time, lightning occurs within the clouds.  

Here are some interesting facts you might not know about lightning:

  • Lightning creates heat hotter than the sun – Experts believe that lightning can be as hot as 50,000 degrees Fahrenheit.
  • Lightning can strike the same place more than once – Tall buildings or areas with conducive topography can see numerous lightning strikes. For example, the Empire State Building has been reportedly struck by lightning around 23 times per year.
  • Lightning strikes multiple places at once – A single lightning bolt can strike more than one place at the same time. A videographer from Chicago once recorded a single lightning strike hitting the Willis Tower, Trump Tower and the John Hancock Building, three of the city’s tallest buildings.
  • Lighting can be up to 90 miles long – Martin Uman, lightning researcher, detected lightning channels as long as 90 miles.
  • Florida experiences more lightning than any other state – Out of the top 15 counties in the United States with the most lightning strikes in 2018, 14 were in Florida.
  • Venezuela experiences more lightning more than anywhere – Lake Maracaibo holds the record for “highest concentration of lightning,” according to The Guinness Book of World Records.
  • More than 1 billion lightning strikes hit earth annually – The planet is hit by lightning an average of 1.4 billion times per year. If each of those strikes hit a person, humanity would come to an end in five years.
  • Thunder does not exist without lightning – Thunder is the sound of lightning, it is the noise created as air expands and contracts rapidly in the lightning’s resonating tube.
  • A lightning bolt can have up to a billion volts of electricity – This is about the same amount of power as 79.4 million car batteries.
  • Benjamin Franklin came up with lightning protection – Franklin came up with the idea of securing lightning rods to the tops of buildings to protect structures from the impact of lightning.

Be careful out there.  Troy, Clawson, & Madison Heights, MI storms can be brutal.  Call us when you’re dealing with the aftermath of lightning strikes.  248-439-1160!

For more interesting facts about lightning, go to The National Geographic and BestLife.

Do You Have Water Leaks That You Can’t Find?

7/16/2020 (Permalink)

Photo of leaking ceiling Don’t Wait Until The Water Has Done Serious Damage

When was the last time you moved your appliances to inspect for hidden leaks?  Leaks are trouble, that is why it is important to be alert and spot water leaks before they drive up your water bills and cause damage to your home.

Here is where to find hidden leaks in your Troy, Madison Heights or Clawson, MI home:

Check your water meter: Turn off all the water in your home and record the number on your water meter. Wait at least 20 minutes, return to check your meter again. If the meter reading has changed, that means you have a leak.

Check your usage: The U.S. Environmental Protection Agency highly recommends checking your winter water usage to find out if a leak is occurring somewhere in your home. If a family of four is using more than 12,000 gallons of water per month, it is likely that there is a serious leak problem somewhere in your plumbing system.

Check your bill: If your bill is rising consistently but your water usage has not changed, a leak may be to blame. Collect bills from the past few months and compare them to see if there is a steady increase. Your water bill should remain within the same range month to month.

Check exterior usage: Leaks not only happen inside your home – they can occur outside as well. Check your outside spigots by attaching a garden hose; if water seeps through the connection while the hose is running, replace the rubber hose gasket and check to see all connections are tight.

Routine check: Regularly check places such as the toilet base, shower door, ceilings, cabinets, and basement corners for mold or pooling water. Being alert and proactive is in checking for water leaks is key for avoiding potential problems.

If you have spotted a hidden water leak and have damage?  SERVPRO of North Oakland County is here to help!  We are water damage restoration specialists and are ready to restore your home back to pre-water damage condition.  We are available 24/7 so that when a disaster strikes, we have your back.  We quickly extract the water and then dry your property using state-of-the-art equipment.  SERVPRO uses moisture monitoring equipment to effectively measure and document the drying process to ensure your property is dry.

Contact us today at 248-439-1160!!

Storms & Standing Water

7/14/2020 (Permalink)

Picture of standing water Keep out of the standing water. It can be dangerous.

When the summer storms come barreling through, and when floodwater enters your Birmingham, Bloomfield Hills, and Troy, MI home or business, it can cause "standing water.”  Standing water is a pool of water that does not flow.  This can be a dangerous thing if it is not dealt with properly.  Standing water should be dealt with right away.  The cleanup can sometimes take up to 10 or 11 days to completely disappear unless it is mitigated immediately.  Here are some protective measures to take into consideration when dealing with standing water:

Stay Away Out of Standing Water

  • Sewage, debris, and other unpleasant things can be in the standing water leftovers
  • Standing water is a breeding ground for bacteria and other parasites
  • Swimming, wading, or rafting can make you sick
  • Wash your hands after contact with standing water
  • Do not drink the water
  • Water conducts electricity.  Underground power lines can give you a dangerous shock

Standing Water vs. Animals:

  • Snakes and other animals may get into your home or building.  Wear work boots and heavy gloves when you clean up
  • Mosquitoes can breed and grow in standing water
  • Some animals might find your home or business a cozy place to live
  • If tap water is unsafe to drink, it is unsafe for your pets
  • If you find yourself dealing with standing water of any kind, we are here to help make it “Like it never even happened."

Call us today at 248-439-1160.  We are Here To Help!

Solidify Your Commitment To Clean

7/1/2020 (Permalink)

A Logo That Shows It’s Certified: SERVPRO Cleaned Get Your Certified: SERVPRO Cleaned Logo Today

Getting back to your Troy, Birmingham, & Clawson, MI business relies on getting your customers back through your doors. And that will only happen if they feel safe and secure in your space. The COVID-19 pandemic has changed what it means to be clean with 40% of consumers citing store cleanliness as a top concern. Are you ready to not only help keep your customers and employees safe but to communicate that you have chosen a higher standard of clean for all Americans?

Certified: SERVPRO Cleaned is a defensive cleaning program that goes way beyond janitorial or carpet cleaning. This is proactive viral pathogen cleaning. As the #1 choice in cleanup and restoration,we stand on over 50 years of experience and expertise so you can rest assured that you have selected a higher standard of clean for all Americans – you are Certified: SERVPRO Cleaned.

Certified: SERVPRO Cleaned

When the stakes are this high, you want a partner who has developed an industry-leading and proprietary training program, cleaning solutions, and remediation processes over decades. The program is grounded with our unique 3 Cs: Consult, Clean, and Certify.

  1. CONSULT: A TAILORED CLEANING PROGRAM TO MEET YOUR NEEDS.
  • We will assign you a Cleaning Protocol Specialist who understands your business.
  • Programs are based on a range of factors: type of industry, business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  1. CLEAN: PROACTIVE AND COVID-19 EMERGENCY RESPONSE CLEANING PROGRAM.
  • Trained and experienced in biohazard cleaning and decontamination for porous and non-porous surfaces – always adhering to the cleaning and decontamination standards for your facility set by the CDC.
  • EPA-approved products, including our proprietary cleaning agent SERVPROXIDE, a hospital-grade disinfectant that is NSF certified for direct food surface use.
  1. CERTIFY: A COMMITMENT TO CLEAN FOR YOUR EMPLOYEES AND CONSUMERS.
  • Leverage SERVPRO’s trusted brand to reassure your customers and employees that you are taking the steps needed to keep your space at a higher level of clean.
  • Communication touchpoints include a Certified: SERVPRO Cleaned window emblem, signage, marks for your digital footprint and more.

DISPLAY YOUR COMMITMENT TO CLEAN WITH THE CERTIFIED: SERVPRO CLEANED LOGO.

Customers and employees will know that SERVPRO, the nation’s #1 choice in cleanup and restoration, was there.  Call us today for an appointment.  248-439-1160

Certified: SERVPRO Cleaned - the best defensive cleaning program

5/28/2020 (Permalink)

SERVPRO’s Certified: SERVPRO Cleaned Table Tent Our exclusive defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Let us help you get back to business

As our Troy, Bloomfield Hills, and Birmingham, MI businesses re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning.  By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of North Oakland County today for your Certified: SERVPRO Cleaned consultation!  248-439-1160

We Are Here To Help With COVID-19 Cleaning and Disinfecting

5/14/2020 (Permalink)

COVID-19 Graphic We can help you re-open your business.

Yes, Michigan may still be on shut down but hopefully... not for too much longer.  Reopening the state of Michigan is near (fingers crossed) and we want to ensure all our Michiganders are following up on guidelines and protocols regarding the coronavirus.

With that being said, it is important to be updated on the latest information of the Coronavirus (COVID-19). For the most accurate and up to date information, you can visit the CDC’s website.  Michigan.gov also has vital information you can follow to continue to be informed.  Both the CDC and Michigan.gov have information about popular topics such as:

  • COVID-19 cleaning
  • Preventative cleaning techniques
  • Post-coronavirus cleaning
  • Commercial cleaning
  • Business disinfection
  • Post confirmed case cleaning
  • EPA-approved disinfectants
  • Best hand sanitizers to use
  • Should you need cleaning and sanitizing services

Why Choose SERVPRO for COVID-19 Cleaning?

If you are need a deep and professional clean, trust your certified SERVPRO cleanup and restoration experts.  Our team is trained to perform a proactive cleanup that involves facility or structure cleaning and disinfection.  Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of waste.

Why Choose SERVPRO Disinfectants?

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus.  Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims.  While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Our proprietary disinfectant, SERVPROXIDE™ currently has dozens of EPA-approved claims including Feline coronavirus, Canine coronavirus, Staphylococcus (MRSA), E. coli, Salmonella, Rotavirus, Swine flu (H1N1) and more.  Porous materials like carpet, rugs, upholstered items, and draperies that are not water sensitive can also be wet cleaned using SERVPROXIDE™.

Trust your certified SERVPRO cleanup and sanitization experts and give us a call today!  248-439-1160

Are You Preparing To Re-Open Your Business? We Can Help.

5/5/2020 (Permalink)

We Can Professionally Clean Your Business We Can Your Business Get Back On Track Safely

As you prepare to get back to business in Troy, Birmingham and Bloomfield Hills, MI, SERVPRO of North Oakland County is here to help!  Our sanitization and disinfection services will help minimize the transmission of emerging pathogens and give you, your staff and your customers a fresh start.

Upon competition, our team will provide you with a certificate showing that your facility meets CDC recommendations and that service was completed by IICRC Certified firm.  You will also receive signage stating that your facility has been cleaned and sanitized by SERVPRO that you can proudly display to let others know you have taken the proper proactive steps for reopening your business.

Now, more than ever, it is important to provide a safe, clean environment for your staff and clientele.  Bring them peace of mind by having your facility sanitized and disinfected by SERVPRO.  Our team is available around the clock to help you get back to business.  Give us a call today, 248-439-1160.

Protecting The Businesses That Protect Your Kids

4/27/2020 (Permalink)

Commercial Cleaning Services For Daycare Daycares & Schools Are Important To Us Too.

As we prepare to slowly start opening businesses, we all want to make sure that buildings are cleaned and sanitized, especially those with our little ones in it.

When returning to work, no parent should have to stress about their children being safe while at a childcare program such as daycare. It is imperative to ensure that all high-touch surfaces and areas are cleaned and disinfected before children come in.

Areas that should be cleaned include:

-Offices

-Playrooms

-Cribs

-Bedding

-Bathrooms

-Common play areas

High-touch surfaces include:

-Doorknobs

-Counters

-Changing tables

-Toys

-Light switches

-Faucet handles

-Toilets

-Tablets

-Keyboards

-Crib railings

Remember to always clean from the least contaminated areas (light switches, doorknobs) to the most contaminated areas (faucet, toilet, handle).

Daycare Health Strategies:

Daycare staff and parents can promote a healthy environment for children to follow. These healthy learning and play measures include:

-Encourage hand washing with real soap for at least 20 seconds.

-Put hand sanitizer in numerous stations around the facility for daycare workers and older children.

-Provide disinfectant wipes for workers to wipe down items and surfaces such as toys, tables, chairs, learning stations, inside recreational areas, outside playground equipment, and other frequently touched items or surfaces.

-Workers may wear disposable gloves when needed and appropriate.

-Remind parents and workers of daycare sickness policy.

-Coordinate with the facility cleaning team regarding special measures to be taken during flu and cold season or during periods of a significant increase in sickness.

These measures are very simple and can help keep childcare programs happy and healthy. For more information about childcare precautions, visit the CDC and Michigan.gov.

Need a Professional Deep Clean?

It is never too late to have SERVPRO come into your daycare for disinfecting services. Our team is available 24/7 and is ready to help. Using advanced cleaning technologies, tools, and techniques, we clean to the most thorough standard. For worried parents and staff, you can encourage peace of mind by having a professional deep clean. We are here in your community and here to help. For more information about our cleaning services, call 248-439-1160.

Grilling Season Is Upon Us. Here Are Some Tips To Be Safe

4/22/2020 (Permalink)

Be Smart During Grilling Season When You’re Dealing With Smoke & Fire, Call SERVPRO of North Oakland County. 248-439-1160

Social distancing is a drag, I know.  Fear not.  We’ll be done with this soon, I hope, and what’s in store next?  Grilling Season!  Outdoor grilling is a family favorite during the warmer months here in Birmingham, Madison Heights and Troy, MI.  It’s very important when operating an outdoor grill, whether charcoal or gas, to be aware of the following grilling safety tips to keep yourself and your home safe:

  • Keep your grill at least 10 feet away from your house. You do not want walls, overhangs, or carports catching fire from flames created by the grill.
  • Clean your grill regularly.  Grease buildup can serve as a fuel source for flame ups that can easily get out of hand.
  • Check for gas leaks.  Gases can easily go undetected when leaking in small amounts, which can lead to the potential for an explosion when lighting.
  • Keep a spray water bottle and fire extinguisher handy while grilling.  A spray water bottle can be used to quickly extinguish small flare ups, while a fire extinguisher may be necessary if flames become too large or out of control.

In the unfortunate event that outdoor grilling leads to structure damage, call the professionals here at SERVPRO of North Oakland County for help.  We have the knowledge, experience, and equipment to take care of fire damages, both large and small.

Critical Areas To Clean In Stores

4/20/2020 (Permalink)

Commercial Cleaning In Stores Yes... We Can Clean Your Stores!

Every day more and more shoppers visiting grocery stores in Troy, Birmingham, Bloomfield Hills and Madison Heights, MI, means more and more hands touching things you’re going to buy.  Scary right?  By giving more attention to germ-prone areas, store workers play a significant role in preventing the spread of viruses. 

How do you properly clean sections of a grocery store?  Read our store checklist below!

Store Cleaning Checklist

  • Shopping carts: As carts are used throughout the day, constantly wipe down the touch areas of the cart (especially the handles) with disinfectant cleaner.  Treat hand baskets the same way.  Nightly power washing serves as a proactive measure to sanitize and prepare the carts for use the next day.
  • Checkout aisles: Cashiers (and with the assistance of baggers) should frequently clean the checkout area.  The conveyor belt, rails on each side of the belt, customer counter, and the bagging area should be wiped down at pace with the number of customers passing through. 
  • Credit Card Machines: Keep credit card reading machines clean.  Cash and plastic cards are known for harboring germs.
  • Restrooms: Public restrooms in a store probably already receive several cleanings per day, but with a recent emphasis on public health, it’s wise to increase the frequency of cleaning.  Customer and employee restrooms should be sanitized throughout the day: floors, doors, stall walls/doors, all handles (including paper towel and soap dispensers), sinks, counters, baby changing sections, etc.  Once the store is empty for the day, a more comprehensive cleaning should be done from top to bottom.  You should sanitize everything.
  • Floors: Floors are high-traffic areas, and grocery store floors get even more foot traffic now that restaurant traffic is prohibited beyond carry-out.  For more efficient and thorough floor sanitization, consider using an industrial auto-scrubber.
  • Walk-in freezers and refrigerators: Because freezers and refrigeration units house more prepared food these days, it’s a best practice to keep them clean for food safety. Give extra attention to these areas where products are handled by customers.  These areas should be routinely cleaned.  At a time that works best for your store schedule, remove the items from the refrigerator or freezer and clean the surfaces with no-touch products.  This helps mitigate any contamination.

Be aware of places where hands leave behind germs and coughs/sneezes may leave behind pathogens. As always, we are here to help!  It can be overwhelming for your team members and our cleaning teams are ready and available 24/7 to proactively clean your business.  Please call us today!  248-439-1160

It’s Now Time. 30 More Days To Squash This Beast

3/31/2020 (Permalink)

COVID-19 Virus Let’s Destroy COVID-19

The surge is coming and it’s hitting all of Metro Detroit including, Troy, Beverly Hills, Birmingham, Bingham Farms, Bloomfield Hills, Clawson, and Madison Heights.  Please abide by these social distancing guidelines so we can conquer this awful, ruthless warrior of a virus, COVID-19.

We understand that it’s extremely important to have a specialized cleaning done properly and by a professional virus remediation company before returning to work.  We’ve been helping out many businesses in need right now.  

SERVPRO of North Oakland County is here for you and your business.  We are here to help.  Please call us today. 248-439-1160

We are Here to Help® Your Business & Home

3/30/2020 (Permalink)

SERVPRO Crew Wearing PPE On Job Here to Help®

SERVPRO of North Oakland County offers cleaning services including the removal of bio-hazard contaminants.  We have the specialized training and products to get your property back to business.

The COVID-19 Pandemic is serious and everyone needs to take action.  We're all in this together and we need to fight this battle as a TEAM!  SERVPRO is being called on by numerous businesses and community leaders to perform the necessary bio-remediation services to clean, disinfect and sanitize their properties.  All of our cleanup practices are in accordance with the guidelines provided by the CDC and local authorities.  If you are interested in inquiring about our services we’re here to help – 24 hours a day, seven days a week, while life gets back to normal in our metro Detroit communities, we all call home.

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the corona-virus.  Multiple products in the SERVPRO product line meet this standard and carry the EPA-registered emerging pathogens claims.  While there is currently no product tested against this particular strain of the corona-virus, we are following all guidelines as provided by the CDC and local authorities.

SERVPRO can respond quickly and effectively to help minimize business interruption to your company.

We are uniquely prepared during this unprecedented time to clean and disinfect your business or home according to the protocols set forth by the CDC.  We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets, and tables at a minimum. These same surfaces are mentioned in the CDC’s guidance for commercial spaces as well.

Our team is trained to perform a proactive cleanup that involves facility or structure cleaning and disinfection. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of waste.

Call SERVPRO of North Oakland County today.  We are… Here to Help®. 248-439-1160.

Be Vigilant During This Time Of Caution

3/23/2020 (Permalink)

A Picture Of A Fire Damaged Kitchen Caused By Food On Stove Don’t Forget What You’re Doing In Your Kitchen Because You Do Not Want This To Happen

I was recently visiting a senior family member here in Troy, MI during this time of help, care and caution. We were practicing “social distancing”, staying inside and cleaning around the house more than usual and preparing dinner at the same time.  We found out quickly that when pre-occupied on one thing, we forgot about the other thing that was going on in the kitchen.

While we were in the other room away from the kitchen, we forgot about the food that was on the stove and it started to overheat and began to burn.  I started to smell the smoke and ran in the kitchen knowing exactly what was happening. I removed the burning pan from the stove, opened the sliding door from the kitchen to the outside deck and placed it on the ground.  We opened the windows in the kitchen and left the sliding kitchen door open with the screen door closed, of course.  Wow!  This could have been a major disaster on top of the COVID-19 chaos already in full swing.

We were so preoccupied with cleaning we forgot about what was on the stove cooking.  Thankfully we avoided a full blown fire and major smoke damage.  Had that happened, though, I know who we would have called.  SERVPRO of North Oakland County.  We can clean up smoke and fire damaged homes and restore contents if they’re not completely ruined.

Please stay vigilant during this COVID-19 Pandemic.  Stay focused on the task at hand and do not let your guard down.  Thank you!

Protect Your Property When Dealing With Flood Waters

3/19/2020 (Permalink)

A Flooded Family Room With Sofa Floating Don’t Get Caught Unprepared When Storms Flood Your Clawson, MI Home

Flash Flood Warning!! -- That dreaded alert many of us fear because of the concerns with our homes might possibly be affected by it.  SERVPRO of North Oakland County understands that your Clawson or Madison Heitghts, MI home is more than a structure: it's your family’s furniture, clothing, keepsakes, and other belongings that help transform a house into a home.  Here are some helpful suggestions on how to protect your property just in case disaster happens.

 How to Protect Your Property:

  • Keep insurance policies, documents, and other valuables in a safe-deposit box.  Keep them in a place where it's least likely to be damaged by a flood.
  • Raise your furnace, water heater, and electric panel to higher floors if there are areas in your home that are capable of being flooded. 
  • Install check valves in building sewer traps to prevent flood water from backing up into drains of your home. 
  • Seal walls in basements with waterproofing elements to avoid leakage through cracks. 

Call us today when you’re dealing with any flood water issues.  248-439-1160

Stopping Additional Damage After Water Has Already Done So Much Damage

3/18/2020 (Permalink)

Water Damage In A Basement Damage From Water In A Bingham Farms, MI Home

If a flood starts in your Bloomfield Hills or Bingham Farms, MI home, your priority is to stop the source and get everyone out safely. The initial damage from flooding can be severe. However, sometimes what is known as secondary damage can be an even bigger concern. Issues such as black mold can develop if you don't clean up the water and the effects of primary damage.

Preventing Secondary Damage

You may not be able to stop flooding from occurring.  Issues such as a sewer backup or heavy rainfall are out of your control.  However, you can minimize additional problems with prompt attention and by hiring a professional water & flood remediation company.  Specifically, you should:

  • Repair any pipe leaks or broken appliances that caused the flooding.
  • Remove porous materials from the affected area immediately.
  • If it's safe to do so, extract any water from your home.

Mold Growth

Mold is one of the most common forms of damage after a flood.  This fungus thrives in conditions such as high humidity and dampness.  If you don't act fast and dry up any water, mold can grow and spread quickly.  Many times, black mold can appear within 48 hours after the flood.

Rotting Wood

The flood cleanup team can save the building materials in your home, including wood.  However, if water remains on the wood too long, it will start to rot.  This could compromise the structural integrity of your Bloomfield and Bingham Farms, MI home. Make sure you call SERVPRO of North Oakland County as soon as possible after you discover water in any room.  Our number is 248-439-1160.

Corrosion

If left wet, metal can corrode and wear away.  This can affect the pipes in your home as well as appliances and electronic devices.  Cleanup crews will dry the items and thoroughly sanitize it as well.
To reduce the risk of getting black mold or experience other secondary problems, don't procrastinate flood cleanup.  If you hire professionals, you can have peace of mind.

Flattening The Curve

3/17/2020 (Permalink)

This Virus Is Serious We’re Here To Help!

This is an unprecedented time in our lives and for our Country.  Please remember that this Health Emergency is really happening and it’s not some online hoax or fad.  We’re all in the same boat and the only way to conquer this COVID-19 Virus is to play as a team.  This is important so please take a look if you have time.

15 Days To Slow The Spread

Know How it Spreads 

  • There is currently no vaccine to prevent coronavirus disease 2019 (COVID-19).
  • The best way to prevent illness is to avoid being exposed to this virus.
  • The virus is thought to spread mainly from person-to-person.
  • Between people who are in close contact with one another (within about 6 feet).
  • Through respiratory droplets produced when an infected person coughs or sneezes.
  • These droplets can land in the mouths or noses of people who are nearby or possibly be inhaled into the lungs.

Take steps to protect yourself

Clean your hands often

  • Wash your hands often with soap and water for at least 20 seconds especially after you have been in a public place, or after blowing your nose, coughing, or sneezing.
  • If soap and water are not readily available, use a hand sanitizer that contains at least 60% alcohol. Cover all surfaces of your hands and rub them together until they feel dry.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.

As always, SERVPRO of North Oakland County is here to help. With the continuous spread of the Coronavirus (COVID-19), time is the upmost priority. We can help minimize the transmission of emerging viral pathogens, including COVID-19. For more information, please call us at 248-439-1160.

SERVPRO® Of North Oakland County is trained to adhere to the highest cleaning and sanitization standards.

3/12/2020 (Permalink)

Art Designed Photo of COVID-19 Virus We are here to help!

SERVPRO® of North Oakland County offers cleaning services including the removal of biohazard contaminants. We have the specialized training and products to get your property back to business.

About Coronavirus

The CDC is responding to an outbreak of a respiratory disease caused by a novel (new) coronavirus that was first detected in Wuhan City, Hubei Province, China and has spread to 60 locations internationally (as of this publication), including cases in the United States. The virus known as “coronavirus disease 2019” (abbreviated “COVID-19”)i is thought to spread mainly from person-to-person or through respiratory droplets when an infected person coughs or sneezes.  It may be possible that a person can get COVID-19 by touching a surface or object that has the virus on it and then touching their own mouth, nose, or possibly their eyes, but this is not thought to be the main way the virus spreads.

Scope of Cleanup Protocol 

SERVPRO of North Oakland County can perform a proactive cleanup that involves facility or structure cleaning and disinfection where the customer states that there is no active known threat of COVID-19 contamination or exposure.  The customer will be required to acknowledge that cleaning and disinfecting will only apply to the current state of the structure and contents.  The structure would not be protected from future COVID-19 contamination if an infected person was to enter and occupy the building.

Cleanup Scope of Work and Planning 

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets, and tables at a minimum. These same surfaces are mentioned in the CDC’s guidance for commercial spaces as well, including:  

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving and Racks
  • Sales Counters
  • Carpets and rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Cleanup and Disinfecting Procedures

Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of waste.  

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar type organisms to COVID-19. 

SERVPROXIDE™, SERVPRO’s proprietary disinfectant, is a hospital-grade disinfectant that has demonstrated effectiveness against viruses similar to COVID-19 on hard, non-porous surfaces. Currently there are no disinfectants that have been tested specifically for this particular emerging viral pathogen. However, per the CDC, this product can be used against COVID-19.  In addition, SERVPROXIDE™ currently has dozens of EPA-approved claims including Feline coronavirus, Canine coronavirus, Staphylococcus (MRSA), E. coli, Salmonella, Rotavirus, Swine flu (H1N1) and more. Porous materials like carpet, rugs, upholstered items, and draperies that are not water sensitive can also be wet cleaned using SERVPROXIDE™.

What Do You Do When A Fire Has Left Behind Damage In Your Troy, MI Home

3/11/2020 (Permalink)

Structural And Smoke Damage In A Kitchen Fire & Smoke Can Not Only Discolor Your Home But Damage The Structure Of Your Home

From the first blaze onward, the fire damage that is left behind can be mortifying.  The trouble with a fire occurring is that it can cause multiple types of damage to your property and not only structural damage.  While it can be overwhelming to learn that fire can cause such extensive damage, it is fortunate that help is nearby to take care of the damage for you.
 
We are close by, and we understand how to help.  Our skilled technicians know how to identify the correct solution to the fire damage left on your Clawson, Madison Heights or Troy home.  We arrive within hours on the scene and start the mitigation process in your home.  After all, the quicker the damage is seen to might just reduce further loss and therefore the cost associated with it.
 
Structural damage is one of the most prominent impacts of a fire, but a less apparent effect is the extent that smoke can damage items all over your home.  Smoke carries soot with it, and that soot attaches itself to everything that it can reach.  It can cause an unpleasant odor, discolor your belongings, and ruin them in extreme cases.  Without question, smoke damage can impact many of your belongings, including your clothes, curtains, carpets, artwork, and electronics.
 
However, depending on the extent of the damage, our SERVPRO technicians might be able to restore these items by employing multiple cleaning techniques.  If an item is salvageable, we can revive it through restoration, and then return it to you in its preloss condition after thorough cleaning. We can employ these same techniques to the smoke damage in your home that has left behind discoloration, odors, and greasy soot.  Depending on the extent of the fire damage, SERVPRO of North Oakland County can accomplish a successful cleaning and restoration.
 
If a fire occurs on your property, do not wait. 24/7, you can call SERVPRO of North Oakland County at (248) 439-1160 to receive the help you need. Let us come and restore your home to its preloss condition.

Where Does Water Damage Start In A Commercial Building?

3/3/2020 (Permalink)

Commercial Toilet Paper Will Help Prevent Clogged Toilets How To Stop The Clogged Toilets? How About Using Thinner Toilet Paper?

Owning and managing a commercial building in Troy, Birmingham or Bloomfield Hills, MI means that you have a lot on your plate and are extremely busy.  You probably want to avoid reacting to problems, but instead you’ll want to anticipate problems and be prepared.

When It Comes to Water Damage, How Do You Do That?

Drainage

Bathrooms and kitchens in a place of business get a lot of foot traffic.  This means that your drains and toilets are doing a lot of work, so you should do what you can to keep them flowing and avoid flooding.   Schedule your maintenance crew to check on them regularly and consider conducting a camera-scope inspection every so often.  Some tips to avoid a clogged toilet:

  • Buy thinner, commercial grade toilet paper.
  • Post signage about what can go in the toilet.
  • Provide plenty of labeled waste receptacles.

Pipes

First, you should look into what type of pipes you have.  If they’re older, they might be polybutylene, copper or galvanized iron.  These materials are prone to damage and don't last forever.  Please consider replacing if this is the case.  Regardless of material, it is important to check them for corrosion or leaks on a regular basis because even the smallest drip can accumulate and bring headaches.  Winter is not over and this time of year can also be hard on pipes, so be sure to keep your building warm enough to avoid freezing and broken pipes.

Fire Sprinklers

Sometimes your sprinklers can be triggered to go off without a fire.  A warm light nearby or even some burnt food in the microwave may cause the blaze.  This can cause water damage, especially if not taken care of right away.  You should have a water damage restoration company (SERVPRO of North Oakland County) picked out so you can move forward right away with water repair should something like this happen.  It’s even more important if the incident was in a carpeted area, because this may eventually turn into a mold problem.  There's a lot to manage in a large building.  If you know what to add during a regular maintenance routine and some simple preventative measures, your life will be much easier.

You'll Want Fire & Water Restoration Professionals To Help With Your Storm Damage

3/3/2020 (Permalink)

Trees Downed Across a Road After Storm Came Through Storm Damage Can Be Severe Enough To Knock Out Roads and Power

When natural storms or man-made disasters occur and cause flood damage in your Madison Heights or Clawson, MI home, the flooding itself is only the beginning of the catastrophe. Subsequent damage to flooring, walls, personal items and furniture will escalate for weeks or months if left unattended.  Wood will swell and crack; carpets will rot and walls will weaken.  Within hours, mold and mildew can arrive and the air can become dangerous to breathe. 

Seek Professional Restoration

The time to act is critical.  You can’t wait long at all.  As a homeowner, you need to contact a professional cleaning and restoration company, such as SERVPRO of North Oakland County, to manage the situation and bring the risk of further damage to a halt.  However, it's important to understand that not all cleaning and restoration companies are equal.  Only the best are qualified and certified by the IICRC, the Institute of Inspection Cleaning and Restoration Certification. The IICRC is THE agency dedicated to ensuring that companies offering disaster cleaning and restoration, like SERVPRO of North Oakland County, are professional, qualified, and reputed to deliver what they promise.

Stop Contamination and Deterioration

While one might think that flood damage restoration is a simple, straightforward process, but that’s hardly the case.  Certainly, throwing away damaged furniture, carpeting, and decor is often a necessary first step, but with the proper professional restoration tools many household furnishings and items can be recovered and restored.  The presence of hidden moisture and the potential for mildew must be detected and re-mediated properly.  Special drying and dehumidifying equipment is utilized to stem mold and mildew proliferation.  Dangerous microbial agents in walls, flooring, and clothing must be rooted out and removed properly.  If caught quickly, the contamination and deterioration may be limited, saving the homeowner a tremendous amount of money.

SERVPRO is an Excellent Option

The process of restoration includes the inspection of literally everything in the house, whether it was directly in contact with the water or not.  Mattresses, drywall, and anything exposed to the same air where the flood water occurred should be inspected.  Even the sewage system needs to be inspected for possible contamination into the living area or water supply and neutralized if necessary.  To perform those necessary tasks safely, professionals utilize hand and eye protection as well as respirator equipment.  It is only with trained, qualified professionals, like SERVPRO of North Oakland County, that proper containment and restoration can be achieved safely and effectively.

Only after the entire process has been completed, is it safe for the homeowner and family members to rebuild and move back in.  Flood damage is a serious, complex catastrophe to be inspected, evaluated, and handled only by experienced professionals.

Locally Owned Company with National Storm Resources

We live and work in this community!!  As a locally owned and operated business, SERVPRO of North Oakland County is close by and ready to respond to your storm or flood damage emergency.  We are proud to be an active member of the Troy and neighboring communities, and want to do our part to make our community the best it can be.

SERVPRO of North Oakland County has the specialized training and expertise to restore your home back to its pre-storm condition.  Call us at today at 248-439-1160.

Water From Above

2/18/2020 (Permalink)

Water Damage Ceiling Fallen Onto Bed Water Damage From Above Caused This Mess

When water damage happens in an apartment unit or condo, it can cause issues for the individuals who live around (above or below) that leak.  There are several different common leaks that happen in those units.  These are leaks from the roof or windows, leaks from the air conditioner, leaks from plumbing fixtures, or leaks from pipes.  Those are common causes of loss when water damage is the ending result.  In the picture here, this leak was in Madison Heights, MI and came from the unit above.  The ceiling became saturated and then ended up breaking and falling through into the unit below.  We were able to respond quickly, which is always our goal.  Our team then began to clean the area in this apartment that was covered with debris from the ceiling and water from the leak.  At SERVPRO of North Oakland County, our team is knowledgeable in water mitigation and strives to respond quickly to any job.  Our goal is to quickly make a disaster "Like it never even happened."

The Worst Kind Of Downtime

2/18/2020 (Permalink)

Commercial Water Damage From Toilet Overflow Don't mess around with water damage!

Toilets overflow with sewage from time to time due to a sewage backup, and commercial properties are just as vulnerable as a home, apartment complex, and condominium.  That means if the main sewer line to your office building gets clogged, then your entire office will be overwhelmingly contaminated with sewage water. If you are a business owner in Troy, MI and the surrounding area, and you have to close your office for any period of time this could be detrimental to your business.  In moments like this, it is important to remember to think calmly and act quickly.  Contacting your property owner is always a priority.  Next to that, you want to us here at SERVPRO of North Oakland County to handle this type of emergency.  Our team is highly trained to handle, mitigate and restore any size property loss.  Please call us at 248.439.1160 today!!

Common Water Issues for Commercial Properties

1/23/2020 (Permalink)

Commercial Property Water Damage Commercial Water Damage In Troy, MI

For a commercial property owner in Troy, MI and its surrounding neighbor cities, unexpected water problems can be a big issue. Fortunately, a water damage professional can help you assess, clean, and repair damages from any flooding or leaks you may have. Here are a few of the most common water problems a business may face from leaking pipes to foundation cracks.

1. Pipe Breaks

A pipe break can occur in a number of ways.  Over time, the pipe can age and loosen in its fittings, or extensive use can lead to pinhole leaks.  Extreme heat or cold can also affect a pipe’s integrity.  A blocked pipe can lead to pressure buildup and eventually burst.

2. Plumbing Backup

Blocked plumbing can even lead to a toilet backup or sink overflow.  When a pipe is blocked, water can take the shortest path out regardless of its intended flow path.  Blockages can occur from a number of things, including the buildup of water minerals over time inside a pipe or someone pouring a solidifying material, such as plaster or grease, down a drain.

3. Weather

Extreme weather conditions can also lead to leaking pipes.  Cold temperatures can cause the water in pipes to freeze and expand.  The expansion puts pressure on the pipe and can create a crack or even cause it to burst altogether.  If you know cold weather is coming, you can check with a local professional about what preventive measures to take.

4. Foundation Cracks

Foundation cracks can also become a problem leading to water damage.  Water can seep through cracks and pool up, leading to further issues such as mold.  Any crack should be investigated and assessed as soon as possible to determine the best course of action.

Water damage can happen to a commercial property.  Fortunately, a professional can fix the damage caused by leaking pipes, foundation cracks, backed up toilet, or weather and help you repair your property.

Fires In The Winter

1/23/2020 (Permalink)

Burning Home In The Winter This Winter Home Fire Was Preventable

Freezing temperatures are here and that means a lot of people trying to do what they can to stay warm.  What people do not think about are the damages one can cause while trying to stay warm on a freezing cold day.

Cold weather in North Oakland County, MI means turning up the heat and the use of other heating methods like space heaters, heated blankets, candles, and fire places.  All of these sources can light up the room if used improperly.  For example, keeping them on for too long or placing some of these heat sources too close to flammable objects.

Freezing winter air contains less moisture compared to the air during other seasons throughout the year.  Because of the freezing air, the physical wood structure of the home becomes drier and can lead to disastrous fires under the right conditions.

The older the home is, the higher the risk of fire possibilities.  To prevent these problems, get an annual safety inspection to make sure your home is not at risk of lighting up in flames.

Emergency Service 24 Hours A Day

1/23/2020 (Permalink)

We're Available 24 Hours A Day, 7 Days A Week We're Here For You 24/7, 365!

Is water where it’s not supposed to be in your Bloomfield Hills, MI home or business?  This is not a situation that can wait.  Immediate mitigation services are definitely needed.  Our dedicated technicians at SERVPRO of North Oakland County are ready 24 hours a day, 7 days a week to help.  You can expect a fast response and quick action.

A speedy response reduces the migration of the water.  That in turn reduces the amount of moisture absorbed by materials and contents in the affected area.  These fast actions reduce the drying time, lessen the need for demolition, and keep costs lower.  We want to make sure you feel “Like it never even happened.”

Faster to Any Size Emergency

In many cleaning and restoration situations, immediate action is needed.  With over 1,700 U.S. and Canadian Franchise locations, SERVPRO is strategically positioned to be faster to any size emergency.  An immediate response helps to minimize the damage and the cleaning and restoration costs.

Water is particularly invasive, quickly spreading throughout your property and being absorbed into floors, walls, furniture, etc.  SERVPRO of North Oakland County arrives quickly and starts the water extraction process almost immediately.

Family Emergency Plans For Fires

1/23/2020 (Permalink)

Winter Fire Destroying A Home Always Be Prepared And Have A Family Emergency Plan

Do you have a Family Emergency Plan for your Birmingham, MI home?

One of the most important parts of your family's emergency plan should include a Fire Escape Plan.

A Family Fire Escape Plan is crucial to have in place and for every member of the family to be familiar with, before a residential fire occurs.  According to experts, people have as little as 2 minutes to escape a burning building before it becomes impossible to get out.  Believe us… Every second counts!  In a matter of moments, a small flame can become a major fire, making it critical to be prepared and have an escape plan in place.

In a survey conducted by the American Red Cross, only 26% of families have developed and practiced a home fire escape plan.  Once a plan is developed, it is critical that everyone in the home understands the plan.  The best way to familiarize all family members with the plan is to practice it at least twice per year, especially if you have children.

The following steps can assist in developing and implementing a plan:

  • Ensure that all smoke detectors work and have fresh batteries.
  • Draw a map of each level of the home, showing all doors and windows.
  • Consider escape ladders for second floor bedrooms.
  • Choose an outside meeting place for when after you’ve all escaped.
  • Teach children how to escape on their own.  Have them do so, until they can do so unaided.
  • Practice the escape plan during both day and night hours.

SERVPRO of North Oakland County hopes that you and your family never have to experience the tragedy of a fire in your home.  In the event that it happens, we hope that an escape plan will help to keep your family safe.  If you do experience a fire please call your highly trained fire and water damage specialists at SERVPRO of North Oakland County to help make it “Like it never even happened.”

We Strive For Excellent Customer Service At SERVPRO of North Oakland County

1/23/2020 (Permalink)

SERVPRO Trucks Ready For Service We Are Always Ready To Help And Strive For Excellence

Being in the field service industry, we understand that our technicians, visiting the home or business property of our customers, are often our company’s first impression to our customers.  And, we all know that we only get one chance at making a good first impression!

That is why, at SERVPRO of North Oakland County, we place very high expectations on our technicians.  We want them to take pride in their work, their appearance and the relationships that they build with our customers.

What to Expect from a SERVPRO of North Oakland County Crew Member

When you contact SERVPRO of North Oakland County for water, fire or mold restoration services, our technicians will arrive promptly to begin service.  They will be dressed professionally in SERVPRO branded gear and will be driving our SERVPRO branded vehicles.  They will have open lines of communication, letting you know when to expect them and how long they estimate your project will take to complete.  They will clearly explain the restoration process and answer any questions you may have regarding the process.  Upon project completion, they will make sure that you’re satisfied with the results and ask for any recommendations as to how they can improve their service for future customers.  We are always striving to improve!

So when you contact SERVPRO of North Oakland County, you can relax knowing that great customer service is our top priority!  We value our customers and our hope is to always make every impression a great one!

If a disaster strikes you and your family, will you be prepared?

8/8/2019 (Permalink)

An InstaDome Shelter

It’s important to prepare before a disaster strikes your Birmingham, Bloomfield Hills, or Troy home.  One way to do that is by creating a very basic emergency kit.

  1. At least one gallon per person a day.
  2. Food.  Non-perishable & A 3 day supply.
  3. A Manual can opener.
  4. A Battery operated radio. One with an NOAA Weather Radio tone alert and get plenty of extra batteries.
  5. A Flashlight and extra batteries.
  6. A First Aid Kit.
  7. A Whistle to signal for help.
  8. Extra Clothing.
  9. Dust masks or bandanas.
  10. Visqueen or plastic sheeting, garbage bags and duct tape.
  11. A Wrench or pliers to turn off any utilities, if needed.
  12. Local maps.
  13. Hygiene items or toiletries.
  14. Important documents, such as copies of insurance policies, ID and Bank Account info.
  15. Plenty of Cash.
  16. A Fire Extinguisher.
  17. Extra USB cables, power or portable batteries for your cell phones.

Emergencies can happen at any time.  Please create this very simple kit to protect yourself, your family and your property!

Maintaining Your Commercial Properties

8/7/2019 (Permalink)

Downtown Detroit

Maintaining your commercial property in your Bingham Farms, Birmingham or Bloomfield Hills area is very important indeed.  You’ll always want to make sure your building is appealing to potential customers or tenants.  In order to ensure that you are taking sufficient care of your property, you have to take into account many things. 

Preventative maintenance is a huge for commercial properties.  This means making sure that things such as the heating and air conditioning and plumbing are working correctly.  Staying on top of this consistently can save you a lot of time and money from avoiding any major disasters.

Landscaping and waste removal are other important aspects of maintaining your commercial property.  Making sure that your grass is cut and there are no dead plants or trees can go a long way to giving your property a more attractive look.  With waste removal, you just need to make sure that waste is picked up regularly and also that wind blown waste that falls on to your property is picked up regularly as well.  People notice the smallest things and a tidy property is important.

If you own a commercial building, it is important that you have an emergency budget.  This can be used in the event when a disaster strikes, because no one ever really knows when they’ll arrive.  Please call SERVPRO of North Oakland County, (248) 439-1160 when you do need help.

Storm Damage at your North Oakland County Home

8/7/2019 (Permalink)

Water Ruined This Troy, MI Basement Carpet

After arriving at your flood-damaged Birmingham, Clawson, Madison Heights or Troy area property, our technicians carefully pre-inspect all aspects of the flooded area.  It’s our team's job to begin mitigating damage immediately.  If the water invading your property is clean and safe to enter, we start implementing a specific set of actions right away. 

First and foremost, we inform everyone on the crew and the homeowner if the flood damage in your home presents any immediate dangers. Electrical hazards, falling ceilings, and deteriorated subfloors are all common occurrences after a flood.  Spending a few minutes securing the structure can save lives. 

Next, SERVPRO’s water damage restoration technicians (WRT’s) use a variety of hand-held, truck-mounted, and submersible extraction equipment.  We pump out all standing water found on your property, checking floors, walls, and crawlspaces whenever necessary.  Using the proper equipment for any given situation allows us access to hard-to-reach areas otherwise overlooked. 

SERVPRO technicians use a water meter to determine the extent of water penetration in carpets, floors, walls, and ceilings.  We move and block any furniture found in your home and extract water from all carpeting and hard-surface flooring.  Our team also detaches the carpet from the floor to extract water from both padding and subfloor underneath.  However, in most cases, replacement of padding is necessary. 

SERVPRO examines the back of the carpet for damages, looking for delamination, bad seams, or visible mold.  We check for pre-existing damages and determine whether or not your carpeting remains salvageable.  Technicians treat the floor and back of carpet with an appropriate deodorizer and an anti-microbial before putting the carpet back in place for additional extraction. Once fully extracted, the top of the carpet also receives deodorizer and anti-microbial treatments to the face fibers. 

We pay close attention to carpeting overall, continually searching for any furniture stains caused by the flood. As this type of stain is extremely difficult, if not impossible, to remove after your carpet fully dries.  With extraction complete, your assigned restoration team places dehumidifiers and air-movers strategically around the affected area, which begins the drying process.

Call us at SERVPRO of North Oakland County for full-service flood damage solutions throughout the Birmingham, Clawson, Madison Heights and Troy areas.  We have emergency responder’s available 24-hrs a day, 7-days a week, with access to all of the equipment, tools, and resources needed to tackle any size job. (248) 439-1160.

Do You Know The Categories Of Water??

7/25/2019 (Permalink)

Learn The Categories Of Water

Categories of water define the sanitation of the water that has made its way into your North Oakland County home or business.  There are 3 categories of water and they’re classified by the Institution of Inspection Cleaning & Restoration Certification (IICRC).  You will often hear remediation specialists refer to the 3 categories as: Cat 1, Cat 2, and Cat 3 for short. 

Category 1 - Is the cleanest of the 3 and does not cause serious threat to inhabitants.  Here are some examples of sources for Cat 1 water:  a broken water heater tank, an ice maker water line, and falling rainwater.

Category 2 - Contains considerable contamination and has the potential to cause health concerns if someone were to come in contact with or consume it.  The following are examples of sources containing Cat 2 water:  a fish tank, a washing machine overflowing, or an overflow from a toilet bowl on the room side of the trap with some urine present but no feces.

Category 3 - Is grossly contaminated and can cause rather hazardous health concerns to someone that may come in contact with or consume it.  Examples of this would be:  a sewage back up, or flood water.

If you have water damage in the Berkley, Birmingham, Bloomfield Hills or Troy area, give us a call 248-439-1160.  We are here to help.

Steps You Can Take While You Wait For Help

7/25/2019 (Permalink)

While You Wait Here's What You Can Do To Help

Who can forget what happened on August 11th, 2014?  Metro Detroit was punished with an epic rainfall and it seemed like everyone was effected one way or another.  When you have a disaster that results in water damage, whether it is a leak or a flood, you know to call in the professionals. Yet, after you call for help, it can feel like you’re just waiting around while the problem gets worse.  Here at SERVPRO of North Oakland County, we never want you to feel that way.  We are trying to get to your home as soon as we can, but we also would like to give you some steps to take while you wait.  These steps can help speed up the drying process and prevent further damage.

  1. The first is fairly obvious; you can remove excess water by mopping or blotting if possible.  If you can contain the damage through mopping or towels this can protect your home from further damage.
  2. Along the same lines, you can remove items from wood tables or furniture and wipe excess water off before it has a chance to soak in.
  3. You can also remove wet upholstery and cushions and prop them up where air can reach both sides of the cushion.
  4. If it’s summertime, like now, placing your items in the AC will help your items dry faster.
  5. A side effect of water damage that’s often forgotten is staining.  When two items of differing colors are touching and then get wet, their colors can bleed.  To prevent this or to keep it at a minimum, you should remove any colored rugs that are lying on top of carpet.  You can also place tin foil in between furniture legs and wet carpeting to prevent the furniture from staining the carpet.
  6. You will also want to remove your more sensitive items from the affected area as quickly as possible.  Take any art pieces out of the wet area and place them in a dry safe place.
  7. You can also gather loose items off the floor and put them in a dry area if possible.

Taking these steps will help save some of your belongings from further damage and will help return your home to preloss condition sooner.  This can seem like a lot to remember, especially during a disaster, but even the small things that you can do will help our team make it “Like it never even happened.”

What You Can Do While You Wait

7/25/2019 (Permalink)

Water Is Insidious

Last weekend some serious storms made its way through Clawson, Madison Heights, Birmingham and Troy, that brought heavy rains, hail and damaging winds.  Thousands across the area have lost power and have experienced flooded basements, crawl spaces, fallen trees on homes and businesses.  Water damage during these storms can impact your home or business if it’s not addressed quickly.

Luckily, we here at SERVPRO of North Oakland County have the tools and people-power to address your needs as quickly as possible.  However, since we cannot get to everyone at the same time, we can offer tips and measures to take while you wait for help to arrive.

What To Do Until Help Arrives:

  • Shut off the source of water is possible.
  • Turn off circuit breakers when access to the power distribution panel is safe from electrical shock.
  • Remove as much excess water as possible by mopping and blotting.
  • Wipe excess water from wood furniture after removing lamps and tabletop items.
  • Remove and prop up wet cushions for even drying.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Remove and store in a dry area, any paintings, antiques, PC’s, tablets, important documents and other materials that are valuable or sensitive to moisture.
  • Use wooden clothespins to keep furniture skirting off damp floors.
  • Hang draperies with coated hangers to avoid contact with wet carpeting or floors.
  • Hang furs and leather goods to dry separately at room temperature.

SERVPRO of North Oakland County will get there as fast as possible and take care of your water damage needs.  In the meantime, please take the above steps to help save your affected furniture and personal items.

When Your Business Loses Power, Here's What You Can Do

7/25/2019 (Permalink)

Blackouts Are No Fun

We all know that summer storms in Metro Detroit can cause unplanned interruptions in your utility service at home and at work!  In fact, with the last storm system that came through two weekends ago, thousands around Berkley, Bloomfield Hills, Bingham Farms, and Birmingham, MI were without power for 4 days or more and just recently power was restored!

When power lines are down, you need a way to continue your business without losing important information.  A power outage doesn't have to bring your business operations to a halt.  Here are three ways you can continue working even if you are temporarily without your normal power or internet sources.

1. Seek Alternate Locations

One convenient thing about the internet is that you can access it from almost anywhere.  If you know your business is going to be without power for a few hours, use some creative restructuring to get work done.  Allow employees to work from home until power is restored in your building. Take a working lunch to a restaurant with a strong Wi-Fi signal.  There are many places where you can work comfortably while technicians are repairing power lines and restoration experts are fixing anything wrong within the building.

2. Use Backup Power

If you are able to stay in the building to work, a backup power source can help you do so.  A portable generator or battery backup can get you through a temporary power outage.  Use an uninterrupted power supply to avoid losing data on an unsaved document during a sudden outage.

3. Follow Internet Tips

If you have a limited data plan on your phone, you can use Wi-Fi if available.  If you have unlimited data on your phone plan, you can use your phone as a mobile hotspot by turning on the “mobile hotspot.”  This can help you finish what you have started if you experience a momentary lapse of service in your building.  If power is limited, make sure that you only using the essential services you need.  You may be tempted to log on to check social media or play games while you are waiting on the power to come back, but this can drain your battery quickly.  Conserve energy by only using what you need until you have full service again.

A power outage can be frustrating, but it doesn't have to be devastating.  Having a backup plan can save data and allow your business to continue functioning.

3 Things To Avoid When Putting Out A Fire

7/25/2019 (Permalink)

Fires Are Devastating

Three Things to Avoid When Attempting to Extinguish a Fire

A fire extinguisher is not difficult to use.  Fire safety experts generally recommend the P.A.S.S. technique.  Pull, Aim, Squeeze, Sweep.  Pull the pin and break the tamper seal before aiming the dispenser at the base of a fire.  Squeeze the handle and sweep the spray from side to side. There are also three things to avoid doing when attempting to extinguish a fire.

1. Allowing the Fire to Block Your Exit

You must be able to get away from a fire if an extinguishing effort is not successful.  Monitor the movement of the flames and do not allow them to spread between you and the nearest exterior door.  If this occurs, you should pursue a secondary escape route.

2. Spray Suppressant Directly at a Grease Fire

Fire extinguishers contain pressurized suppressants.  If you aim an extinguisher hose, horn or nozzle directly at flaming grease, the fat or oil may spatter and carry flames.  Using a fire extinguisher may actually spread a grease fire.  You may have better results by dousing a kitchen fire with baking soda and salt before smothering the flames with a metal baking sheet, lid or another pan. 

3. Neglect a Recently Extinguished Fire

A fire may seem to be out and then suddenly reignite or a hidden fire may be present.  It is important to monitor the area of a fire, even if you step outside for a moment.  It may be a good idea to contact the fire department to make sure that the fire is out.

You may be able to extinguish a small to moderately-sized fire by using proper fire extinguisher technique.  If a fire is too large, try to close doors and seal off the affected area before evacuating the premises and calling the fire department.  Any structural damage and following demolition can be handled by SERVPRO of North Oakland County.

Are Storm Damages Something You Can Write Off?

7/24/2019 (Permalink)

Are you prepared for the next major storm?

Business owners must think of innovative ways to meet customer demands.  There is, however, one variable that can throw a monkey wrench into the workings of any company: severe weather. As you probably know, storms and other natural disasters can bring your Bloomfield Hills, Birmingham, or Troy, MI Company to a standstill.  If your business has sustained storm damage, you may be able to deduct some of it on your annual tax return.


Determine the Source of Your Business Damage


To know whether damage to your Oakland County, MI business is tax deductible, you must first determine the source of the damage.  Damage from the following types of natural disasters is often deductible:

  • Thunderstorms
  • Hurricanes
  • Tornadoes
  • Floods
  • Earthquakes
  • Blizzards


When determining whether damage is caused by a storm, you must look for sources of other possible damage.  For example, failure to properly maintain your business before the storm hit may render your organization ineligible to list it as a deductible expense.


Consider Whether Your Insurance Policy Covered the Damage


The next part of the analysis involves your insurance.  If your commercial policy covered storm damage, you likely cannot deduct it on your tax filing.  If, on the other hand, your insurer did not pay for the damage, you may be able to list it as a deduction.  You can also usually list the difference between actual damage and the amount your insurer paid as a deduction.  If you failed to file an insurance claim that would have otherwise been covered, you are probably ineligible to claim the damage as a deduction, though.


Virtually all business eventually sustains some type of storm damage.  While relying on insurance to help control costs is a good idea, you must have a full-throttled strategy to ensure business continuity.  Restoration companies like SERVPRO of North Oakland County can likely help return your company to its pre-storm condition.  Then, you may be able to deduct some storm-related expenses on your business tax return.  Please call 248-439-1160.

How Do You Cleanup After A Fire?

7/24/2019 (Permalink)

Smoke Sponge

Cleaning after a fire doesn’t require for you to use water initially.  Soot should never be cleaned up with water first.  Soot should initially be removed with dry sponges.  Dry soot cleaning sponges are used to remove soot and dirt where you don’t want the surface to get wet.  It is made of a natural rubber and is used like an eraser.  Once the surface of the sponge is dirty it has to be thrown out.  They cannot be reused.  The sponges hold a remarkable amount of soot in the pours of the sponge.  After wiping the fine particles of soot off the surface the area can be wet washed.  This process needs to be done by a professional.  If not done properly surface damage can occur.  There is a science to fire cleaning and you should trust and hire a professional for the cleanup. 

SERVPRO of North Oakland County works hard and we have trained professionals ready to make it “Like it never even happened.”

What To Do If Your Apartment In Troy, MI Floods

7/23/2019 (Permalink)

Water Damage In Apartment Building

If you rent an apartment or house in Troy, MI and the surrounding communities, the first thing you should do if you experience water damage is contact the owner or property manager to make them aware of the damage.  Water damages are not unlikely to happen, so they should have a plan in place when this occurs.  It's best to alert them immediately, as the extent of the damage will continue to increase as time goes on.  In order for us to come in and mitigate the water damage, the owner of the property must authorize the restoration company to begin services as tenants are unable to make decisions on a property that does not belong to them.

After notifying the property owner or manager, you must then determine if you will file a claim with your renter’s insurance for your contents if they were damaged in the loss.  Typically, contents are not covered by homeowners insurance, but it is possible under certain circumstances.  If you are able to get your contents cleaned, we have a state-of-the-art contents warehouse at our facility where we clean, organize, and store your contents until you are ready for them to be returned.  Ultimately, it depends on the specific situation and the parties involved.  Whatever the case may be, our team here at SERVPRO of North Oakland County is trained to clean and properly document the entire process ensuring that all parties involved are kept informed.

SERVPRO Emergency Ready Profiles Help Identify Key Areas For Building Maintenance

7/23/2019 (Permalink)

Get Your Commercial Property Ready For A Disaster

Building Maintenance within a commercial property can be made easier by identifying possible issues with the property before they become hazardous.  This isn’t a detailed list, but here are some very helpful tips from SERVPRO of North Oakland County on how to consistently maintain your commercial property:

Daily

Check for hazards that might have occurred over night, especially after a severe storm.

Weekly

Monitor relative humidity in all areas of the building as an indicator of possible moisture issues. The most obvious is an accumulation of moisture on the inside of the windows.

Check HVAC thermostats, humidistats and other control systems.

Monthly

Inspect HVAC air filters as recommended in the operations and maintenance manual.

Check all HVAC vents, hoses and especially filters for debris or obstructions.

Check drain pans and condensate drains, especially if your building provides cooling systems.

Check rooftop drains to ensure there is no debris hindering the drainage

These are some, but not of the maintenance that is required on commercial properties.  If you have questions, SERVPRO of North Oakland County is here to help.

Call us today and ask about our free, Emergency Ready Profile (ERP) that provides an electronic copy of all your critical systems.  Call Us Today to schedule an appointment, 248-439-1160.

Understanding How To Use & Maintaining A Sump Pump

7/23/2019 (Permalink)

When used a lot, your sump pump may require some maintenance.

Sump Pump Maintenance

As a homeowner, you know how much work it is to remove storm water from your home after heavy rain or snowfall.  If interior flooding from ground water or storm runoff is a common problem in your Troy, MI and surrounding community homes, you may want to consider using a sump pump.  This helpful tool not only redirects water away from your house, it can also prevent the costly water damage you deal with and pay for season after season.  Learn more about pump maintenance to determine if this device is right for your home. 

Plug-In the System

Once you get your new pump, you want to start by plugging it in.  If the pump is not attached to a reliable power source it won't do any good when water reaches your house.  Because power outages are often associated with large storms, some homeowners attach a backup power source such as a battery or generator to operate the pump if power fails. 

Clear Blockages

Overtime, your sump pump may require some low-key maintenance.  Small particles and debris may begin to create blockages within the pump that need to be cleaned out.  Neglecting regular inspection for obstructions may result in the following:

  • The pump works harder than necessary
  • Debris may cause permanent damage 
  • Blockages may result in water overflow

Test the System

Regular testing of your pump will help you rest assured that your home is not unprotected.  To test your pump, pour a bucket of water into the floor opening.  Listen for the pump to switch-on and watch for it to quickly and efficiently pull the water out and reduce the water level back to zero.  Slow water extraction may be a sign of pump blockages or debris. 

Swap Out the Backup Battery

Finally, keep an eye on your backup power source.  If you use a battery as your alternative energy connection, charge or replace it every two to three years to make sure it is reliable.  With these simple tips for sump pump operation and maintenance, you may be able to save the time and money on dealing with home storm damage.

Don't Do These Things After A Flood

7/18/2019 (Permalink)

Submerged Car On A Rain Flooded Road Most people are unprepared after a major storm comes through. Please Contact SERVPRO of North Oakland County for your restoration needs.

It’s one of many homeowners’ worst nightmares: a large storm or local disaster has flooded your neighborhood in Troy, Birmingham, Bloomfield Hills and other neighboring communities.  Many who experience flooding for the first time are unprepared and uninformed, not knowing what to do after floodwater has covered the streets or entered their home. To help you prepare, whether you’re facing a flooded home now or foresee its possibility in the future, here are three things NOT to do after a flood.

1. Remain in your home.  For safety reasons, if water has entered your home, it’s important to leave and not reenter until the flooding has subsided.  In a flood’s immediate aftermath, the risk of rising water is still imminent due to the possibility of more rain.  Please find refuge outside the flood area, whether it be in a hotel, a friend or other family member’s home or a public shelter.

2. Touch the water.  Flood water can be contaminated with any number of bacteria, sewage and/or chemicals that can be harmful to your skin and health.  It’s also imperative to avoid standing water to minimize the risk of electric shock from electrical lines and equipment touching the water.  If you must enter or be around the water for any reason, protective clothing such as rubber boots should be worn.

3. Fixing things yourself.  Repairing flood damaged items in a home can require a large number of construction materials, professional knowledge and skill to ensure the damaged items are fully repaired and any mold is removed.  Instead of trying to take on the job all by yourself, it’s best to save time and additional headaches by contacting a water damage repair and restoration company.

For any homeowner, flood water is most definitely an unwelcome sight.  Knowing what to do, or not do, in this type of disaster is imperative to keep you and your family safe and to begin the restoration process successfully.

Key Indicators Of Water Damage In Your Home

7/18/2019 (Permalink)

Standing Water

You may think a water leak or a busted pipe would be easy to detect and definitely something you'd notice right away.  The truth is, sometimes the signs of water damage are hidden - behind your walls, under your floor boards, or even on the exterior of your house.  Whether the situation happened an hour ago or a month ago, there are a number of ways to remedy the problem with water damage repair and restoration.  First and foremost is finding the source.

What to Look For

Water damage can take on different colors, textures, and even smells, depending on the type of location of the damage.  For example, ceiling water damage is normally easier to spot than water damage in a basement because you will see stains and discoloration on a ceiling, but you may not know that a “musty odor” can be a sign that there is a problem on the lower level of your home.

Water Accumulation

The most obvious sign that you've got water damage on your hands are areas of standing or pooling water.  These can result from old or malfunctioning appliances including washers, water heaters, refrigerators and toilets.  A puddle could also occur from a leaking roof or from drainage pipes if the water is on the outside of your home.

Discoloration

With ceiling water damage, look for water spots and stains.  The area may appear wet or dry and can be a yellow, brown or copper color.  Walls may also have bubbling, cracking or peeling paint or wallpaper in addition to staining.

Another type of discoloration to look for is rust, which can occur on water heaters, pipes under sinks and bathroom fixtures.  While rust isn't necessarily an indicator of water damage, it can alert you to future problem areas.

If you have any questions about whether you may or may not have water damage in your home, call SERVPRO of North Oakland County.

Is Your Business Ready For A Disaster

1/11/2019 (Permalink)

Dehumidifier and Air Movers At Work in Commercial Water Loss

SERVPRO of North Oakland County is a national sponsor of the American Red Cross' Ready Rating Program, and as part of our community service, we are helping local businesses prepare for disasters. We call these, ERP’s. (Emergency Ready Profiles).  One of the best reasons to start an ERP is because disasters seem to happen when you are away from the office or on vacation.  Our SERVPRO ERP is a start-up approach that provides critical information needed to begin mitigation and recovery services so that in the event of a disaster, you are already prepared and ahead of the game!

Many businesses have an emergency contingency plan in place, but few have a plan to get back into their buildings following a disaster.  Knowing what to do, who to call, and what to expect in advance is the key to mitigation.  Timely mitigation minimizes the effects of water and fire damage allowing your property and business to be restored at an advanced rate with minimal downtime.

For more information about starting an ERP for your business today please call SERVPRO of North Oakland County at 248-439-1160 to help prepare you in case of a disaster.

Is There A Correct Way To Stop Mold Growth?

1/11/2019 (Permalink)

If you’ve recently found a patch of black mold in your North Oakland County home, you’re likely beside yourself with worry.  Mold cleanup does not have to be stressful.  In fact, the easiest and most reliable method of mold remediation relies on the knowledge and equipment of professionals. These experts can help get your home back to normal by taking the following five steps.

Find the moisture source.  Because mold needs moisture to grow, it’s important to find the source of moisture.  A roof leak or condensation buildup may be the culprit of your mold problem. However, if this source isn’t found, the fungus will continue to come back.  Finding and fixing the issue helps contain your mold growth.

Wear personal protective equipment.  While mold can cause structural damage to your home, it can also be a hazard.  For this reason, professionals often put on masks, gloves and goggles before working with the mold in your home.

Remove the porous materials.  Porous materials have to be discarded when affected by moisture and mold damage.  For this reason, any affected dry wall will have to be cut out of the home and discarded.

Carpets, mattresses and other objects may also have to be tossed out.

Clean and disinfect non-porous objects.  Professionals may use a detergent-based disinfectant to clean the hard surfaces affected by black mold. This cleaning should remove all spores.

Dry out the area.  After the cleaning, the entire area of your home affected by mold should be properly dried out.  The remediation team may bring in fans and wet vacuums to help remove moisture from your home.

The growth of black mold can be stopped by the proper cleaning steps.  The only true way to stop this growth is to remove the source of the moisture and get rid of as much of the spores as possible. It may be tempting to do the remediation yourself, but remediation experts, SERVPRO of North Oakland County have the knowledge and equipment necessary to do this task well. Visit https://www.SERVPROnorthoaklandcounty.com/ for more information on mold.

What To Do About Smoke Damage And Odors After A Fire

1/11/2019 (Permalink)

If your business in North Oakland County, MI has been affected by a fire, not all of the damage was a result of the flames. In addition to repairing burned spaces and equipment, soot and smoke cleaning will be a major part of returning your business to full operational capacity. Identifying all of the damage as soon as possible will make it easier for you to get back to business faster.

Identify Fire and Smoke Issues

Smoke damage affects many different areas of your business, and smoke odor can linger if you don't identify all of the destroyed areas where offensive aromas occur and can be trapped. Make sure to address large and small areas of your office spaces:

  • Exterior and interior windows and doors stained by smoke
  • Carpets, curtains, furniture and soft surfaces that retain odors
  • White boards, projection screens, speakers and other multimedia components that can become discolored in a fire
  • Structural walls, ceilings and cubicle walls made of porous materials that can retain smells
  • Hardcopy records, manuals, training materials and paper files that can trap acrid air in cabinets and closets

Surfaces Can Be Cleaned and Restored

Once materials and structures that have been damaged are removed from your facility, repairs and renovations can begin. Wood, glass and metal hard surfaces can be sanitized and restored with proper smoke cleaning. Smoke damage in fabric, woven and permeable soft surfaces can be addressed with cleaning equipment that removes the dirt and soot and then cleanses the surface. Air and residual smells can be addressed by placing equipment such as ozone machines, air filtration devices and thermal foggers that target smoke odor in strategic places throughout the affected spaces.

By identifying all of the fire, smoke, and odor damage as soon as possible after firefighters have extinguished the flames, you can be better prepared when it's time for you to call a professional smoke cleaning company for your business in North Oakland County, MI.

What Is Mold And What Is Involved Getting It Removed?

1/11/2019 (Permalink)

Once the existence of mold has been unearthed in your North Oakland County, MI office building or home, it’s difficult to know where exactly to turn next. However, one answer is… NEVER to try and take care of the situation yourself.  Mold growth is dangerous to your health and should be avoided, at least until specialists can examine the problem and identify whether the fungus is black mold or another less harmful strain.  Please contact SERVPRO of North Oakland County (248-439-1160) ASAP!  So, what does mold cleanup entail?  Read more about the various steps of the mold remediation process and how your office or home can safely become habitable again.

1. Contain the area and change into protective gear.  When professional remediation experts appear on the scene, the first step they take is containing the area.  This includes repairing any moisture problems that are customarily the source of mold growth and isolating the room by closing all windows and doors.  The technicians then take extra precautions by suiting up in protective gear before handling or dislodging any mold colony development. 

2. Remove wet or moldy materials and clean the affected area.  Any damaged goods are removed or placed in thick plastic bags to be taken care of later, meaning they’ll be heavily cleaned or simply thrown away depending on the severity of the black mold contamination.  Cleaning then ensues, with many items being wiped down or dipped in strong detergents or professional-grade cleaning solutions.  If the level of contamination is severe, a HEPA vacuum is used to disinfect the entire room.

3. Conduct a visibility test and dry the newly washed areas.  Any visible signs of mold should now be erased, and the drying of all belongings and other wet materials can be set into motion.  The remediation team uses dehumidifiers and fans to speed up the process, ending with deodorizing solutions that eliminate any trace of the musty smell. 

Demolish any signs of black mold in your office building by calling in a team of mold remediation specialists who can handle mold cleanup with ease.  Now that the steps of the process are clear, you can be more informed once the operation takes place.

For more on mold visit us at: https://www.SERVPROnorthoaklandcounty.com/.

What's Important When Getting Mold Removed Correctly?

1/11/2019 (Permalink)

Air scrubbers are used to retract or contain any mold in your home or business.

There are several phases in the mold remediation process.  The following list does not include mold testing, which is the precursor to mold cleanup.  If testing reveals the presence of any type of mold in your home, including black mold, you should retain the services of a certified remediation company in North Oakland County, MI.

1. Containment: The first step to handling mold is to determine how much mold is present and containing the problem to avoid mold from spreading during cleanup.  Mold should be removed by experts who adhere to industry best practices.

2. Personal Protection: The next step to handling a mold problem is determining whether the remediation process will pose a threat to any residents in the household with weak or compromised immune systems including very young children or elderly people.

3. Tear Out:  Only experts trained in industry best practices are qualified to safely tear out mold infested building materials such as drywall or insulation.  This is particularly the case when black mold is involved.

4. Cleaning and Disinfection: Once the worst of the mold has been removed, remediation experts will clean and disinfect the affected area of a home.

5. Drying and Restoration:  The most critical phase in remediation is preventing a mold problem from returning.  It is important to keep affected areas dry and even run a dehumidifier to prevent moisture from collecting.  Once the moisture problem has been handled, the area is ready to be restored to pre-damage condition.

If you discover mold in your home or suspect that non-visible mold is present, you should contact remediation specialists based in North Oakland County to schedule mold testing.  Once you determine whether you are dealing with black mold or another type of mold and the extent of the growth, you will be better prepared to make the best choices to eliminate the presence of mold in your home. 

Call us today at: 248-439-1160

Visit https://www.SERVPROnorthoaklandcounty.com/ for more information on mold. 

Winter Headaches!!

12/28/2018 (Permalink)

Winter weather brings more than just slippery roads and sidewalks to shovel. In Michigan where temperatures sink below freezing level, frozen pipes and ice dams can create a major disaster for your home or business.  

FROZEN PIPES

Frozen pipes are often exposed to cold weather, whether they are outside your home or in cold areas such as basements, attics, garages, or kitchen/bathroom cabinets. A frozen pipe bursts typically where the ice blockage is located inside the pipe however the rupture is caused by the backflow pressure between the water source and the blockage. A burst pipe can cause considerable damage to your property if not addressed quickly. To help prevent pipes from freezing, here are a few steps you can take, according to The American Red Cross:

  • Completely drain water from swimming pool and sprinkler lines, as well as outside hoses.
  • Open kitchen/bathroom cabinets to allow warm air to circulate around plumbing.
  • When the weather is extremely cold, let water drip from faucets that may come from exposed pipes.
  • Keep your heat set to the same temperature both day and night.

ICE DAMS

Ice dams can be a major problem during the winter. Ice build-up on the eaves of your roof often times will prevent melting snow to flow off the roof or run into the gutter system. The water then is trapped under the ice which can backflow under the shingles and into the structures interior causing major water damage. Ice dams can also cause gutters and shingles to move or fall. Icicles can be an initial sign of an ice dam, according to Travelers.com. To spot ice dams inside, “check for water stains or moisture in your attic or along the ceiling of exterior walls of your house. Water stains or moisture may be an indication that an ice dam has formed and water has penetrated the roof membrane.” Removing an ice dam as soon as it is found is vital to helping prevent damage to your property and can be done using heated cables, a roof shovel, or calcium chloride ice melter. If winter weather causes water damage to you or your insured’s
property, SERVPRO of North Oakland County is only a call away, 24/7, ready to restore to preloss condition. 248-439-1160

Are You Ready for Winter Weather??

12/28/2018 (Permalink)

The Cold Weather is here.  Are you prepared? Heavy rain and freezing temperatures, damaging winds, sleet and snow can cause serious and costly property damage to your home or business if you are not ready. You can't control the weather however you can make provisions and be prepared to help take the sting out of winter weather.

Protect your property by taking these precautions before colder weather hits to help prevent costly damages from old man winter. 

  • Inspect tree limbs and branches around your property. Strong winds, heavy rain, snow and ice can cause branches to fall, which could potentially lead to damages to the structure and even cause personal injuries.
  • Inspect roofs, water pipes, and gutters to ensure they are in proper working order. Direct gutter downspouts away from your structure. Clear all debris from gutters. Leaves, pine needles and other obstructions can cause a damming effect, which can lead to roof damage and interior water problems.
  • Inspect walkways and parking lots for proper drainage to alleviate potential flood hazards.
  • Inspect all handrails, stairwells, and entryways to prevent potential slippery or hazardous areas. Install mats or non-slip surfaces. Post caution signs where water could be present.
  • When temperatures dip below freezing, allow faucets to drip to help prevent pipes from freezing. Leaving cabinet doors open allows warm air to circulate around pipes located underneath cabinets helping to prevent freezing. If the structure has outdoor faucets, consider shutting water off at the main valve in the basement or crawl space. Once the valve is off, open the outdoor faucet to ensure it drains, preventing any remaining water from freezing in the pipe.
  • Ask SERVPRO® of North Oakland County about completing an Emergency READY Profile® (ERP) for your business. The ERP is a no-cost assessment of your facility and provides you with a plan to get back in business fast following a disaster.

When winter weather strikes, call SERVPRO® of North Oakland County to strike back. 248-439-1160

Don't Let The Flu Effect Your Business

12/28/2018 (Permalink)

Businesses (and homes) can depend on  SERVPRO of North Oakland County to clean and sanitize building materials, surfaces and contents following restoration industry standards, using professional cleaning products and EPA-registered cleaners and disinfectants SERVPRO of North Oakland County professionals are also trained and equipped to clean your HVAC and duct systems to help provide better air quality and help reduce the risk of circulating harmful contaminants. If you have concerns about the cleanliness and sanitation of your place of business (or home), call SERVPRO of North Oakland County today 248-439-1160.  

According to the Centers for Disease Control and Prevention, people may take action every day to stay healthy in the wake of the recent flu outbreak.

  • Cover your nose and mouth with a tissue when you cough or sneeze. Throw the tissue in the trash after you use it
  • Wash your hands often with soap and water, especially after you cough or sneeze. Alcohol-based hand cleaners are also effective
  • Avoid touching your eyes, nose or mouth. Germs spread that way

Try to avoid close contact with sick people. For more helpful information regarding Flu Germs, contact the Center for Disease Control and Prevention's website https://www.cdc.gov/

An Easy 5 Steps To Handle A Commercial Pipe Break

12/28/2018 (Permalink)

5 Easy Steps To Deal With Burst Pipes

Bursting pipes can cause extensive damage in a commercial property. There are several steps you can take to limit the extent of the damage.

1. Call a Plumber

Contact a plumber with an emergency work order to fix a broken pipe. If more than one person is on site, one person should make the call while the other shuts off or collects water.

2. Shut Off the Water

Shutting off the flow of water to your building can limit the amount of water that can cause damage. Notify all occupants that the water is turned off.

2. Collect Water in Containers

Collect as much water from bursting pipes as possible in any containers you have on hand. Once again, if more than one person is present, you should cycle out containers as each becomes full. These containers will be heavy, and a sturdy cart may help prevent strain or injury.

3. Fix Broken Pipes

A plumber should resolve the source of the leak before you can start removing water and restoring the area. Continue to try to mitigate the damage until help arrives.

4. Eliminate All Standing Water

Use any method available such as buckets, mops, towels, or a wet vacuum to start getting rid of standing water. You may want to call SERVPRO of North Oakland County, your commercial damage restoration professionals with specialized equipment to pump out water. Water from a burst pipe is clean Category One water. If water leaks through building materials to another floor, it becomes contaminated Category Two water. 248-439-1160

5. Dry the Affected Area

Prevent mold or other secondary damage by completely drying the area affected by the leak. Use a dehumidifier to draw moisture out of porous or semi-porous building materials and contents.

For more information, visit https://www.SERVPROnorthoaklandcounty.com/water-damage-tips/.

Preventing Ice Dams On Your Home

12/28/2018 (Permalink)

Ice Dams At Home

Every year Michiganders deal with an excessive amount of snow and cold temperatures that take a toll on your property. When the snow falls the last thing that you think about are ice dams that form on your home and the damage that they can cause. With some steps of prevention and things to look for you can save a lot of headache and money this winter season.

Things to look for when you suspect you have an ice dam problem:

  • You see icicles forming behind the gutter
  • Ice or water starts to form on the siding or around windows
  • Ice begins to build on top of the gutters or lower edge of roof
  • You see icicles forming on the edge of your roof this can be with or without gutters
  • Ice begins coming through the soffit vents or through the soffit itself.
  • PREVENTING ICE DAMS
  • You can scrape snow from the roof whenever it falls, using a snow rake or a broom or plastic shovel. Keeping the access snow from building up on the edge of the roof.
  • Heated cables are another prevention tip for ice dams. Attached with clips along the roof's edge in a zigzag pattern, heated cables combat ice dams that lift shingles and cause leaks

These simple tips and things to look for will make it easier to know what the next steps are when dealing with water leaks in your home. Prevention is the key focus but sometimes the damage is done to the home and you need help cleaning up the water that made its way in from your roof and that’s where SERVPRO of North Oakland County comes in and helps you make it "Like it never even happened."

About SERVPRO of North Oakland County

SERVPRO of North Oakland County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

If you need help with cleaning up after water damage in your home, call the Professionals at SERVPRO of North Oakland County - 24/7  248-439-1160.

Avoiding Disasters Each Winter

12/28/2018 (Permalink)

The winter season is final here and with it comes shorter days and lower temperatures.  No matter where you live, winter brings a change in the weather. Many people use alternative heat sources like fireplaces, portable space heaters, and wood burning stoves to help keep homes warm. Did you know, heating equipment is a leading cause of home fire deaths?  According to the National Fire Protection Association, heating equipment fires cause an estimated $1 billion in direct property damage annually. Keep the following safety tips in mind to help reduce your risk of heating-related fires in your home the winter season.

  • Make sure the fireplace has a sturdy screen to stop sparks from flying into the room. Ashes should be cool before putting them in a metal container. Keep the container a safe distance away from your home.
  • Remember to turn portable heaters off when leaving the room or going to bed.
  • Keep anything flammable at least three feet away from heating equipment, like the furnace, fireplace, wood stove, or a portable space heater. Have a three foot “kid-free zone” around open fires and space heater
  • Test smoke alarms monthly
  • Have heating equipment and chimneys cleaned and inspected every year by a qualified professional.

Source: National Fire Protection Association

About SERVPRO of North Oakland County

SERVPRO of North Oakland County specializes in the cleanup and restoration of residential and commercial property after a storm damage, fire, and smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

If you need help with cleaning up after a fire damage event, please call us 24/7 at 248-439-1160

When It Comes To MOLD... SERVPRO is THE Choice!

12/28/2018 (Permalink)

Even if you are a clean person, that doesn’t guarantee that you won’t have an issue with mold. Unfortunately, mold, like bed bugs, doesn’t care about your level of cleanliness, level of income, or where you went to college. Anyone can have a mold problem in their home or business at any time.

The scary thing is that mold can be growing for quite a while before it becomes noticeable; your professional at SERVPRO of North Oakland County has compiled this handy list of some do's and don’ts you should follow when it comes to mold removal:

24/7 support - 248-439-1160

Do:

  • Examine your home or business regularly. Most types of mold share some obvious warning signs. For example, a musty smell in a damp basement usually means there’s mold around. Black, gray, brown, or even white clusters of mold on walls, carpeting or flooring are easy to spot with the naked eye. Be observant about your home and check it regularly for mold.
  • Call us 24/7 -  248-439-1160 A professional can determine which type of mold you might have, where it originates from, and how to safely perform mold removal.

Don’t:

  • Try the DIY approach. Because some molds are toxic to pets and humans, it’s not safe to tackle this problem on your own. The money you think you might save by DIY-ing this isn’t worth your health.
  • Wait. Mold can grow quickly and can be dangerous. If you suspect a problem, call it in ASAP!
  • Make the mold feel unwelcome. Mold likes the darkness and warm, moist air. Don’t roll out the red carpet with their favorite things! Fix the leaks, install dehumidifiers and don’t ignore the warning signs of more mold growth.

For more mold do's and don’ts, contact our trusted mold removal professionals at SERVPRO of North Oakland County today.  248-439-1160

Frozen Pipes

12/3/2018 (Permalink)

Frozen Pipes Are Definitely A Problem You Can Avoid:

Water has a unique property in that it expands as it freezes. This expansion puts tremendous pressure on whatever is containing it, including metal or plastic pipes. No matter the strength of a container, expanding water can cause pipes to break.

Pipes that freeze most frequently are:

  • Pipes that are exposed to severe cold, like outdoor hose bibs, swimming pool supply lines, and water sprinkler lines.
  • Water supply pipes in unheated interior areas like basements and crawl spaces, attics, garages, or kitchen cabinets.
  • Pipes that run against exterior walls that have little or no insulation.

How to Protect Pipes From Freezing

Before the onset of cold weather, protect your pipes from freezing by following these recommendations:

  • Drain water from swimming pool and water sprinkler supply lines following manufacturer's or installer's directions. Do not put antifreeze in these lines unless directed. Antifreeze is environmentally harmful, and is dangerous to humans, pets, wildlife, and landscaping.
  • Remove, drain, and store hoses used outdoors. Close inside valves supplying outdoor hose bibs. Open the outside hose bibs to allow water to drain. Keep the outside valve open so that any water remaining in the pipe can expand without causing the pipe to break.
  • Add insulation to attics, basements and crawl spaces. Insulation will maintain higher temperatures in these areas.
  • Check around the home for other areas where water supply lines are located in unheated areas. Look in the garage, and under kitchen and bathroom cabinets. Both hot and cold water pipes in these areas should be insulated.
  • Consider installing specific products made to insulate water pipes like a "pipe sleeve" or installing UL-listed "heat tape," "heat cable," or similar materials on exposed water pipes. Newspaper can provide some degree of insulation and protection to exposed pipes – even ¼” of newspaper can provide significant protection in areas that usually do not have frequent or prolonged temperatures below freezing.
  • Consider relocating exposed pipes to provide increased protection from freezing.

How to Prevent Frozen Pipes

  • Keep garage doors closed if there are water supply lines in the garage.
  • Open kitchen and bathroom cabinet doors to allow warmer air to circulate around the plumbing. Be sure to move any harmful cleaners and household chemicals up out of the reach of children.
  • When the weather is very cold outside, let the cold water drip from the faucet served by exposed pipes. Running water through the pipe - even at a trickle - helps prevent pipes from freezing.
  • Keep the thermostat set to the same temperature both during the day and at night. By temporarily suspending the use of lower nighttime temperatures, you may incur a higher heating bill, but you can prevent a much more costly repair job if pipes freeze and burst.
  • If you will be going away during cold weather, leave the heat on in your home, set to a temperature no lower than 55° F.

How to Thaw Frozen Pipes

  • If you turn on a faucet and only a trickle comes out, suspect a frozen pipe. Likely places for frozen pipes include against exterior walls or where your water service enters your home through the foundation.
  • Keep the faucet open. As you treat the frozen pipe and the frozen area begins to melt, water will begin to flow through the frozen area. Running water through the pipe will help melt ice in the pipe.
  • Apply heat to the section of pipe using an electric heating pad wrapped around the pipe, an electric hair dryer, a portable space heater (kept away from flammable materials), or by wrapping pipes with towels soaked in hot water. Do not use a blowtorch, kerosene or propane heater, charcoal stove, or other open flame device.
  • Apply heat until full water pressure is restored. If you are unable to locate the frozen area, if the frozen area is not accessible, or if you cannot thaw the pipe, call a licensed plumber.

Check all other faucets in your home to find out if you have additional frozen pipes. If one pipe freezes, others may freeze, too.

Avoid Holiday Fires At Home

12/3/2018 (Permalink)

Prevent Holiday Fires

Each Holiday Season, families gather to celebrate Turkey Day & Christmas by preparing a tons of delicious meals, but if you don't practice safe cooking habits, your holiday could become hazardous very quickly. According to the National Fire Protection Association, “cooking fires” are the #1 cause of home fires and home injuries. The leading cause of fires in the kitchen is unattended cooking. It's important to be alert to prevent cooking fires.

  • Be on alert! If you are sleepy or have consumed alcohol don't use the stove or stove top.
  • Stay in the kitchen while you are drying, grilling, boiling or broiling food.
  • If you are simmering, baking or roasting food, check it regularly, remain in the kitchen while food is cooking, and use a timer to remind you that you are cooking.
  • Keep anything that can catch fire-- oven mitts, wooden utensils, food packaging, towels or curtains-- away from the stove top.

More Winter Holiday Fire Safety!!

12/3/2018 (Permalink)

Burning Christmas Trees = Catastrophic Damage

Did you know?

Nearly half of holiday decoration fires happen because decorations are placed too close to a heat source.

It’s fun to decorate for the winter holidays, but holiday decorations can increase your risk for a home fire. As you deck the halls this season, be fire smart.

  • Inspect holiday lights each year before you put them up. Throw away light strands with frayed or pinched wires.
  • Water your Christmas tree every day. A dry tree is dangerous because it can catch on fire easily.
  • Consider using battery-operated flameless candles, which can look, smell and feel like real candles.
  • If you do use lit candles, make sure they are in stable holders and place them where they cannot be knocked down easily.

Is your toilet leaking...And, what do you do to stop it?

12/3/2018 (Permalink)

A Leaking Toilet Could Lead To Money Down The Drain

A leaking toilet can become a serious issue in your home. With constant plumbing issues such as this, you might have to deal with a lot of water damage. To help you prevent any more problems, here are a few common reasons why your toilet might be leaking.


Common Ways a Toilet Can Leak


  • Supply lines direct the water from the toilet into the pipes. Both the joints of this line and the rubber lining can wear out or rupture, which can lead to water escaping and ultimately damaging the area around the toilet.
    • Flappers can also become damaged and can lead to a large loss of water in the tank. Sometimes the flush handle gets stuck and allows the toilet tank to continually fill with water. This can lead to overflow and expensive water bills. 
    • The float is the small ball that floats in the toilet tank. If the float is damaged or cracked, this can mess up the entire flushing process.


How To Identify a Leak


If you notice a bathroom leak but you aren’t sure where the leak is coming from, there is an easy way to identify where the water is escaping. When dealing with a leaking toilet, the tank and bowl are the only two places that water can leak from. Choose one of these locations to pour in a small amount of food coloring.


Wait about an hour before inspecting the surrounding area for the colored water. If the water shows no signs of your food coloring experiment, try the other location of the toilet and test once more. From here, you can make several repairs to prevent any more leaking.


Once you know what’s happening to your leaking toilet, you can act quickly before the leak gets bigger. Some people choose to repair it by themselves, or they call plumbers. Either way, be sure to prevent any water damage to your home.

For more information, visit:  http://www.SERVPROnorthoaklandcounty.com//

Do you know how to use your fire extinguisher?

12/3/2018 (Permalink)

Here are 4 easy steps you should follow when using an extinguisher to put out a fire in your home.

  1. First, call the fire department if it’s a large fire.  Then, if it’s safe to do so… grab the extinguisher.
  2. Identify Your Evacuation Path - The last thing you want to do is focus so much on putting out the fire that you become trapped in the blaze. Take a moment to look around you and ensure you have a safe escape route to use as needed before pulling out the extinguisher.
  3. Follow Instructions on Extinguisher - Fortunately, most extinguishers come with easy-to-read instructions printed directly on them. Follow the instructions and make sure you discharge the extinguisher within the effective range listed on the container. 
  4. Back Away From the Fire - It’s possible for a kitchen fire to flare up again even after you’ve put parts of it out, so make sure you back away from extinguished flames instead of moving toward them. 


Once the fire is safely put out with a fire extinguisher, call SERVPRO of North Oakland County. We can help repair and restore your home after fire damage has occurred.  248-439-1160.

For more information, visit https://www.SERVPROnorthoaklandcounty.com/

After A Fire... What Do You Do?

12/3/2018 (Permalink)

After you experience a fire, you may be overwhelmed and unsure about what to do.

Whenever you experience things such as fire damage, smoke damage and soot damage, you will be in need of repairing your property.

Your property getting damaged from a fire can be a bit difficult to cope with at first. There are solutions to this problem. The most effective way to deal with the negative effects of a fire is to contact a restoration company like, SERVPRO of North Oakland County and they will provide fire damage cleanup & restoration for you.

A restoration company, like SERVPRO of North Oakland County, will come to your property and help you resolve any problems that occur from any residential & commercial fire damage.  Also,  eliminating any smoke smell. 

They also have the capability to board up your house or building to provide the protection it needs during the restoration process.

For more information visit: https://www.SERVPROnorthoaklandcounty.com/

Flooded Basement Cleanup & Restoration

7/30/2018 (Permalink)

How many homeowners have descended their basement steps to find a pool of murky water? Water follows the path of least resistance, finding cracks and holes through basement walls. Flooding can often be attributed to insufficient drainage around basement walls, heavy rains, a faulty sump pump, or a combination of these factors.

SERVPRO of North Oakland County is highly trained in water damage restoration including basement and crawlspace flooding. We have the experience, expertise, and equipment to remove the water and dry your basement properly. Our water removal and drying process emphasizes monitoring and documentation to validate your property is dry.

  • 24 Hour Emergency Service
  • Faster to Any Size Disaster
  • Highly Trained Water Damage Restoration Specialists
  • Locally Owned and Operated

Basement Flooding? Call SERVPRO of North Oakland County Today – 248.439.1160 

24 Hour Emergency Water Removal Service

Basements can flood day or night, on weekends and even holidays, and that’s why SERVPRO of North Oakland County offers 24 emergency service, 365 days a year. You can expect an immediate response time, day or night.

Helping Your Home Adjuster Helps Your Home Repair

7/30/2018 (Permalink)

Insurance claims can be an easy process with proactive action.

After significant damage to your home in Metro Detroit, your insurance company starts the process of determining adequate compensation and cleanup. As one of the first steps, a home adjuster is sent to personally investigate the damage, declare fault and approve coverage. Adequate preparation for this visit saves valuable time for starting up the cleanup and ensures the coverage is comprehensive.

Prepare Proof of Possession Damage

The representative sent for the insurance claim will ask for information about any damaged property. Researching and gathering records beforehand is very effective at stopping the need to scramble for it during or after the visit. There are several pieces of information that are helpful to have ready to hand over:

• Item description
• Purchase date
• Cost to repair or replace
• Hard copy of receipt to validate claims
• Videos or pictures of the damage and item before damage if possible

Inspect Your Own Home

Your own inspection should be conducted before a professional one. You will notice structural damage that wasn’t there before. As you go through your home, you should take notes on any new damage to structures. The home adjuster can then be guided to minor damage that may be missed and uncovered otherwise.

Shop Around

Multiple contractors can be contacted to figure out the price of materials and labor. It’s typical to reach out to an affordable professional restoration company. You can use all gathered information to understand what costs should look like to determine a fair price. Shopping around simplifies the process if you can offer bids for the work to your insurance that are affordable and dependable.

Keep Records

Throughout the entire process, you should maintain copies of every document sent to and from your insurance for your reference. Written records of names and phone numbers are effective so you never find yourself struggling to recall with whom you spoke to.

Insurance claims can be an easy process with proactive action. By helping out a home adjuster with preparation, you can ensure the repairs are timely and thorough. For more information, visit:  http://www.SERVPROnorthoaklandcounty.com/

How To Check For Roof Damage After A Storm

7/30/2018 (Permalink)

After a major storm, it's a good idea to inspect your property for damage.

After a major storm, it's a good idea to inspect your property for damage. Your home's main line of defense is your roof, and it takes a beating. Since it's hard to see your roof, be sure to pay special attention to things like dings in your gutters or tears in your window screens which indicate hail damage. Even from the ground, you may see missing tiles or other signs of roof damage, but most leaks don't represent a need for whole roof replacement. Usually, the leak is coming from something requiring only minor roof repair. Find the source of the leak, stop it and clean the water damage.

Find the Leak Source

During storms, wind damage lets the rain into your roof. From the inside of your home, look for stains that indicate the source of a leak and the area that needs roof repair. You may see water stains on your ceiling or coming down a wall. When you see that, get your flashlight and head to the attic to look for the source of the leak in that area. Here are five common sources for a roof leak:

1. Vents and fans
2. Chimneys
3. Window dormers
4. Vent pipes
5. Unsecured nails and nail holes

Fix Water Damage

To complete your roof repair, start looking for materials that have been damaged by water. Check for discolorations and rotting wood, as well as wet drywall and insulation. If you find mold, you will need to be very careful not to spread the problem during cleanup. A mold remediation professional can help by creating a containment area while working on the water and mold damage. If you haven't found mold, be sure to start drying any wet materials right away. Mold can begin growing on wet damaged materials in as little as 48 hours. Complete drying is critical to preventing mold, and it may take longer than you realize, especially in a humid attic space. Specialists have monitoring equipment that they use to ensure materials are completely dry. For more information, visit: http://www.SERVPROnorthoaklandcounty.com/

Inspecting A Commercial Property For Mold

7/30/2018 (Permalink)

A mold inspection can remove at least one of the unknowns before a business adds a building to its property portfolio.

Buying a building is a significant investment for any businessperson, and there are a lot of moving parts to this type of transaction in Metro Detroit. Though it can be an expensive undertaking, hiring a professional to perform a mold inspection before the sale can head off major problems and remediation costs in the long term. 

Where Mold Growth Can Be Problematic

To live in this world is to live with mold. At its best, it makes life better by contributing to the creation of bread, wine, cheese and some medicines, like penicillin. It does, of course, have serious drawbacks as well, though. 

Prime spots in a building for a mold problem are well-known:

• Bathrooms are a place where mold can grow in grout, between wall tiles, and in the tub or shower.
• Windows that have been improperly sealed can allow moisture into walls or ceilings and facilitate mold growth. A mold inspection can reveal this to a potential buyer.
• Exterior doors without effective seals can allow moisture to collect and harbor mold.

Even slightly high humidity can facilitate the growth of mold. Experts recommend the prudent move of keeping indoor humidity levels below 45 percent. 

Why Mold Growth Can Be Problematic

It isn’t only visible mold that can be troublesome to a property owner. Left unchecked, mold can destroy wood because it is an organism that feeds on surface nutrients. Mold that infiltrates drywall cannot be removed, and the affected area must be cut away. Carpets and insulation are also moisture-holding materials that mold can compromise to the point that they must be replaced. 

Buying real estate can be a complicated process, and it is impossible to know everything there is to know about a building’s history or future. However, a mold inspection can remove at least one of the unknowns before a business adds a building to its property portfolio. For more information, visit: http://www.SERVPROnorthoaklandcounty.com/

Emergency Ready Plan

7/30/2018 (Permalink)

As many as 50% of businesses close down following a disaster, according to the latest research. Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place. Pre-planning can serve as an insurance policy aimed at peace of mind. And knowing you are "Ready for whatever happens" speaks trust to your clients and employees that in the event your business is affected by a disaster, they don’t necessarily have to be.

By developing a SERVPRO Emergency READY Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

    • A no-cost assessment of your facility.
      This means there is no need to allocate funds, giving you a great value at no cost.
       
    • A concise Profile Document that contains only the critical information needed in the event of an emergency.
      It will only take a little time to complete and will not take you away from current projects. But it will save a lot of time if ever needed.
       
    • A guide to help you get back into your building following a disaster.
      This can help minimize the amount of time your business is inactive by having an immediate plan of action.
       
    • Establishes your local SERVPRO Franchise Professional as your disaster mitigation and restoration provider.
      You have a provider that is recognized as an industry leader and close by.
       
    • Identification of the line of command for authorizing work to begin.
      This saves time so we can begin the work of mitigating the damage which can save you time and money.
       
  • Provides facility details such as shut-off valve locations, priority areas, and priority contact information.
    Having a quick reference of what to do, how to do it and who to call provides solutions in advance of an emergency so that during the emergency you are "Ready for whatever happens."

Faster To Any Water Loss

7/30/2018 (Permalink)

Call the Cleanup Team that's fastest to any size disaster.

A pipe bursts.  A water heater leaks.  A bathtub overflows.  Flood waters rush in.  A sprinkler system malfunctions.  Water damage can happen in many different ways.  But if your business or home is under few inches of water, everything else takes a backseats.  Only one thing matters when your business can't operate, and there is just one thing on the mind of the water logged resident: A solution.  

SERVPRO of North Oakland County Professionals is that solution.  Equipped with the knowledge, the experience, and the training to help make your water damage "like it never even happened," SERVPRO of North Oakland County will start helping from the moment you call.  Serving Metro Detroit with more than 20 year’s experience.  We help by putting your worries to ease, because we understand the science of drying.  

When water damage strikes, give SERVPRO of North Oakland County a call (248.439.1160); we will help to make things right, make things dry, and make it "Like it never even happened." 

Are you dealing with Mold?

7/10/2018 (Permalink)

What mold looks like.

"Mold" is a term used to refer to fungi that grow in the form of multi-cellular thread-like structures called hyphae. Fungi that exist as single cells are called yeasts. Some molds and yeasts cause disease or food spoilage, others play an important role in bio-degradation or in the production of various foods, beverages, antibiotics and enzymes.

Mold is also found in damp building materials where it often appears like stains and comes in a variety of colors. A must smell is an indication of microbial growth even when there is no visible growth. If mold is allowed to grow in homes or offices it can contribute to poor indoor air quality. Some molds such as the Dry Rot Fungus, Serpula lacrymans, are highly destructive. For more details about dry rot fungus read Occurrence and Significance of Dry Rot Fungus, Serpula lacrymans.

Mold growth requires moisture. The sources of moisture could be Washing, cooking, air humidifiers, condensation or leaks from plumbing or from the outside. Poor ventilation contributes to higher humidity levels and leads to condensation, which also allows mold growth.

Molds release small “spores” into the air. So, when mold grows indoors, the number of mold spores and fragments is usually higher indoors than it is outdoors. These spores are small enough that people can actually inhale them deep into the lungs. Inhalation of spores poses risk of developing respiratory problems. With the exception of winter months mold spores are always present outdoors.

Please give us a call at SERVPRO of North Oakland County for an inspection at your house or business if you suspect a problem. Our ph. # is: 248.439.1160

Fire Safety Tips for the Workplace

7/10/2018 (Permalink)

Safety Is Key!!

Fire Safety Tips for the Workplace by Alarm.org

No matter what type of business you conduct at your workplace, fire safety should always be a main concern. Here are a few fire safety tips you can distribute to your staff.

Fire Prevention

  • Keep your work area free of waste paper, trash and other items that can easily catch fire. 
  • Check on your electrical cords. If a cord is damaged in any way, replace it. Try not to lay cords in places where they can be stepped on, as this will contribute to deterioration of the protective outside coating.
  • Don't overload your circuits. 
  • Turn off electrical appliances at the end of each day. 
  • Keep heat producing equipment away from anything that might burn. This includes copiers, coffee makers, computers, etc.   

In the Event of a Fire

  • Upon finding a fire, call 911 immediately and don't hang up with the emergency responder until told to do so.
  • Close doors when exiting to help limit the spread of smoke and fire throughout the building.
  • Never use elevators during an evacuation.
  • Follow the escape plan and meet at a per-determined place outside of your building and away from danger. Conduct a headcount to ensure all of your staff has evacuated.
  • The best way to ensure the safety of your staff is through fire prevention and preparation. Talk with your staff about fire safety in the workplace today. 

SERVPRO of North Oakland County is always Here to Help. Our experts are standing by 24/7  - 248.439.1160

What to do if your house gets struck by lightning

7/10/2018 (Permalink)

Lightning is extremely dangerous

What to Do If Your House Gets Struck by Lightning

by Shawn Hedrick

What happens when lightning strikes a house?

If your home ever gets struck by lightning, you will hear a very loud, powerful boom that might shake your entire house. Many homes are built to withstand lightning strikes without succumbing to major damage. While staying inside your home, away from doors and windows, is the safest place to be during a storm, a couple of dangers exist inside the home when lightning is involved, regardless of whether you have lightning protection in place.

  1. Power Surges: When lightning strikes a house, the electricity often surges through a home’s wiring or plumbing system, searching for the quickest possible route to the ground. Make sure to unplug any electronics (especially valuable ones like TVs or computers), or they could be destroyed. Avoid running water during a lightning storm. You could get electrocuted if you are touching or standing near water or any electronics that are plugged into walls.
  2. Fire: When lightning shoots through a home, there’s a risk for fire. The most common place for a fire to ignite is in the attic, when a lightning bolt comes through the roof or top of the house. However, the heat from the electricity of a lightning bolt that runs through the walls inside your plumbing or wiring could start a fire as well. You may notice it immediately, or it may burn slowly inside the walls without your realizing it for some time.

What to do if your house gets struck by lightning?

    1. First, make sure everyone is okay. If you see fire or smell smoke, evacuate your home immediately.
    2. Call 911, and tell them your home was struck by lightning. Do this regardless of whether or not you detect a fire hazard.
    3. The fire department will come out to your property and assess the area for damage, including using thermal imaging cameras to search inside walls for heat that could or already has started a fire.
    4. Once your home is assessed and found to be safe, you will be able to return inside.
    5. Call your insurance company and explain what has happened.
  • If there is damage to your home call us at SERVPRO of North Oakland County. We are always here to help – 24/7.  Our experts are standing by -  248.439.1160

Water Damage from Contaminated Water

7/10/2018 (Permalink)

Sewage backups can happen to anyone! Here are a few Do's and Don'ts to keep you safe until SERVPRO can get there to assist you with cleanup.

  DO:

  • Avoid all contact with sewage and items contaminated from sewage.
  • Wash your hands thoroughly after contact with contaminated items.

DON’T:

  • Spread contaminated water by walking unnecessarily on damaged or wet areas.
  • Turn on the HVAC system if there is a possibility of spreading contaminated air.
  • Use household fans to dry the structure and spread contaminants.
  • Use products for personal hygiene and cleanliness if exposed to the contaminated areas.

Toilets are not the only source of a sewage back up, backups can also happen in bath tubs and drains in the basement. If you're not sure if it's contaminated water please call SERVPRO of North Oakland County, to check it out instead of inspecting it yourself. Please Call us today @ 248.439.1160

What To Do Following A House Fire in Birmingham

12/9/2015 (Permalink)

Fire Damage Can Be Fixed by SERVPRO

Fire Damage to Your Birmingham Home Can Be Restored by SERVPRO

A house fire causing Birmingham fire damage can lead to a complex series of events. However, homeowners who familiarize themselves with the fire damage remediation process can simplify and streamline the process of home restoration by making coherent choices. Learn more about how to realize this important objective by reviewing the short outline provided by SERVPRO.

Put Your Safety First. Once a major fire transpires in your home, there will be a wide range of health and safety hazards present. For this reason, it's very important for you to put you and your family's safety first. For starters, make sure that you do not reenter your residential property until you receive the go-ahead from an authoritative source as the fire department. Factors like falling debris, electrical hazards, smoke contamination, and the compromised structural integrity of your property could result in an accident. Also, be sure that you do not attempt to complete any aspect of the restoration process on your own. Doing so can result in significant injuries or illness.

Call Your Insurance Company. In addition to putting your safety first, make sure that you call your insurance company immediately. Your insurance agent will send out an adjuster enabling you to start and complete the process of filing your claim. The adjuster may also help you with the photographing all damaged areas of your property. Be sure that you do not overlook this important process. The pictures you take of damaged materials and structural elements can help determine how much coverage you receive.

Contact A Premier Fire Damage Restoration Company like SERVPRO. Our rep will inspect the property and assess the damage using our CCIS generated form. The result is an inventory listing all damaged items and building materials. We can help manage the insurance paperwork and work closely with you and your insurance adjuster to expedite the fire damage restoration process and claim. We will provide the following while also relieving you of some stress that can be overwhelming.
• Rapid response. Local with 24/7 availability.
• Communication of procedures.
• Construction of a detailed estimate.
• Prevention of ongoing damage. Water removal, protection of personal items.
• Prevention of cross-contamination. Inhibit the continued circulation of smoke and soot. Disinfecting and mold remediation.
• Proper cleaning and processing of the entire remediation project. On-site and shipped out utilizing the standards set forth by the Institute of Inspection, Cleaning and Restoration Certification, (IICRC).
• Providing effective odor control. Foggers, Ozone machines, air movers, and dehumidifiers.

Trust The Professionals from SERVPRO . Once Birmingham fire damage has impacted your home and life, you may feel a sense of despair, and anxiety. Allow us, industry experts with extensive experience, to complete each component of the restoration process following a fire. We will keep you informed and offer a final walk-through to ensure your satisfaction with the restored condition of your home. Like it never even happened.

Why Choose SERVPRO of North Oakland County?

 We’re Faster to Any Size Disaster 

 We’re dedicated to responding immediately when you need help with water or fire damage. A fast response lessens the damage, limits further damage, and reduces cost. We are proud to serve the communities of Birmingham, Troy, and Beverly Hills. Call us for help. (248) 439-1160

Mold Remediation in Commercial And School Buildings in Bloomfield Township

11/26/2015 (Permalink)

Call SERVPRO to Keep the Kids Safe from Mold Infestations

Bloomfield Township Mold Remediation in Commercial And School Buildings Serviced by SERVPRO

Mold invasions are a common problem in schools and commercial buildings. As these buildings age, their susceptibility to invasion increases due to factors like leaky roofs, tendencies for moisture retention, and the erosion of waterproofing material. However, learning more about Bloomfield Township mold remediation and building maintenance techniques can help guard against these unwanted infestations. Read this short article provided by SERVPRO to get information regarding this issue.

Mold Remediation in Schools. As reported by the Health Schools Network, children are at a greater risk of exposure to mold than their adult counterparts. This is the case because the organs of small children are still in the developmental stage. A child's lungs are disproportionately large in relation to total body mass. This means that inhaled mycotoxins can have a profound impact on the child's body. Unfortunately, the school setting often creates the right condition for the development of mold. This risk can increase as the school ages. Common areas for mold growth include storage closets, cafeterias, locker rooms, and bathrooms. The mold spores can then circulate throughout the school by way of the air ducts, one of the major factors contributing to "bad air." Clean ambient air quality provides a safer environment for our students.

For the prevention of these fungi from spreading in school buildings, it is important for school officials to have regular maintenance work and inspections scheduled and completed. Since malfunctioning HVAC systems and leaky pipes are the most frequently reported causes of mold proliferation, having this equipment and plumbing checked can drastically decrease mold growth in schools, or hopefully, prevent its occurrence.

Mold Remediation in Commercial Buildings. Just as school buildings are susceptible to mold infestations, commercial buildings can become a hotbed for the fungi. One of the common places for mold to grow within the commercial setting is the HVAC system. The systems that are not functioning optimally or are ill-equipped to handle the workload can generate moisture buildup. This can lead to mold growth as the spores within the air ducts will adhere to organic matter and develop into mold colonies. The mold can now spread throughout the office via the A/C network. SERVPRO can inspect and, if necessary, clean, sanitize and deodorize the HVAC system as part of a regular maintenance and cleaning program.

Call SERVPRO Now. To ensure that mold does not become a problem in your school or commercial business setting, securing a mold prevention and extermination service is important. Bloomfield Township mold remediation can usually be prevented if proactive inspections and maintenance plans are followed. The IICRC-certified professionals of SERVPRO possess the advanced skills and knowledge, along with top-notch equipment, necessary to expedite and optimize all mold services.

Commercial Mold Remediation Presents Unique Challenges

Mold can spread quickly through a Bloomfield Township property if left untreated. SERVPRO of North Oakland County can respond quickly, working to first contain the infestation to help prevent its spread to other parts of the building. We are ready 24/7 to help in the communities of Troy, Beverly Hills, and Macomb to remediate the structure to preloss condition. Call us at (248) 439-1160

Tips You Should Follow After A House Fire in Troy

11/16/2015 (Permalink)

Protect Your Family and Property from Flames

In Troy, SERVPRO Suggests Safety First for Any Fire Damaging Event to Your Home

How a homeowner reacts to a house fire should follow the tenet of "Safety First."  Troy fire damage, as the result of a large-scale fire, can be repaired and restored. However, knowing what to do during and after a fire can help save you money and limit the structural damages impacting your property. SERVPRO suggests that learning what steps to take in the face of a house fire may save a life.

During a Fire

1. Check Doors before Entering A Room. Before you open a door, be sure to check the door. If you see smoke coming from under the door, do not enter. You can also touch the doorknob to see if it is hot. If so, avoid this door and seek another exit. If you cannot find a door to exit the premises safely, you will need to use a window. Hopefully, you had fire drills with an evacuation plan for such an emergency.

2. Leave The Premises. Once you're aware that a fire is present, don't panic. Instead, focus on quickly removing you and your family (do a head count) from the property. Although you may want to grab some valuables, doing so is not advisable, if super-heated air or roaring flames are close. Safety first.

3. Be Aware Of Smoke. Smoke inhalation, charged with temperatures reaching 1200 degrees F, is the leading cause of death during a house fire. Stay low to the floor as possible while exiting your home in Troy.

4. Do A Head Count. DON'T PANIC if someone is missing. If reentry is not safe, tell the 1st responders so that they can find the missing family member.

After a Fire

5. Call A Fire Damage Restoration Company like SERVPRO. Our premier company will immediately dispatch a team to assess the damage and offer a plan for restoration. Upon a signed work authorization form, we will begin the water extraction to mitigate secondary water damage caused by the fire-extinguishing efforts of the Troy FD.  We will fill out a CCIS inventory listing of your room by room water and fire-damaged personal items, furniture, and structural materials. We will categorize them as salvageable, non-salvageable, or questionable. The final decision for repairing, restoring, or discarding rest with you and your insurance adjuster.

6. Call Your Insurance Agent. Your insurance agent will help you with important processes such as independent documenting of fire damaged items and obvious structural degradation. SERVPRO has a working relationship with many insurance companies and is willing to coordinate the cleanup and fire damage restoration services with your adjuster. This will expedite your return home while limiting costs to you.

7. Do Not Go Back In The House. Don't attempt to re-enter the home until you have obtained permission from the fire department or local authorities to do so.

8. Manage Important Documents. Find all of your important documents and records and put them in a safe place.

9. Keep Records Of Damage Expenses. Obtain receipts for any expenses entailed by the disaster so that your insurance agent can work with you and SERVPRO to limit costs.

Trust The Talented Technicians Of SERVPRO to use their training, experience, and equipment to return your home in Troy to pre-fire damage condition, in a professionally and empathetic manner.

Locally Owned, with National Resources

We live and work in Troy too; we might even be neighbors. As a locally owned and operated business, SERVPRO of North Oakland County is close by and ready to respond to your fire damage emergency. We are faster to any size disaster. Call us 24/7 at (248) 439-1160

How To Effectively Handle Water Damage in Birmingham

11/12/2015 (Permalink)

SERVPRO Extracts Water From Bathroom Flooding

SERVPRO Tips for the Water Damage to Your Birmingham Home

Excessive water intrusion is one of your Birmingham home's biggest enemies. Unfortunately, this intrusion can penetrate almost any surface and space on your property, thereby causing extensive water damage. A secondary effect of a water-damaging event is mold growth and proliferation. Irrespective of the source of water damage, there are several steps you should take to eliminate it quickly and correctly. Doing so will help eliminate economic and emotional strain. SERVPRO suggests that you implement the following steps following the onset of water damage to your property.

Call Your Insurance Provider. When more than a puddle of water impacts your property call your insurance provider. An insurance adjuster will arrive to inspect the water damage, and fill out the necessary paperwork. In some cases, the adjuster will take pictures of damaged personal possessions and visible structural problems. Here is where the professionalism of SERVPRO shines. We can assist and help manage the insurance paperwork and process. We utilize a Content Claim Inventory Service (CCIS) technology to assess and catalogue water damaged items and structural materials. We are a preferred provider of water damage services to over 300 insurance and property management companies and government entities. We will always focus on your best interests concerning expenses and expedition of the related work. And provide documentation of a successful drying of your home.

Avoid DIY Projects. Never, ever attempt to complete water damage restoration services on your own. There are a wide range of dangerous fungi and bacteria that can be present in the water. In fact, exposure to Category 3 water (sewage and flood water backup) can make a resident extremely ill.

Contact Water Damage Restoration Experts. SERVPRO is an industry leader that possesses the specialized equipment necessary to expedite the recovery process. Some of the equipment used by our water damage restoration experts includes moisture meters, heat injectors, dehumidifiers, high volume air movers, pumping systems, and powerful vacuums. Additionally, mold remediation specialists will utilize cleaning products and sanitizers to eliminate microbial threats and mycotoxins from fungi. Any musty mold odor will be eliminated by use of several fogging systems.

Let The SERVPRO Professionals Assist You and restore your Birmingham water damaged home to pre-loss condition. Our industry experts possess the extensive training, experience, and expertise necessary to get the job done fast and efficiently. Our IICRC-certified technicians are happy to provide you with 24/7 emergency services to ensure that all issues can be addressed immediately and effectively corrected.

Locally Owned and Operated

We live and work in Birmingham; we might even be neighbors. As a locally owned and operated business, SERVPRO of North Oakland County is close by and ready to respond to your water or flood damage emergency. We are proud to be an active member of the Birmingham, Troy, and Bloomfield Hills communities. Call us for help. ((248) 439-1160

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