Recent Water Damage Posts

If a disaster strikes you and your family, will you be prepared?

8/8/2019 (Permalink)

Water Damage If a disaster strikes you and your family, will you be prepared? An InstaDome Shelter

It’s important to prepare before a disaster strikes your Birmingham, Bloomfield Hills, or Troy home.  One way to do that is by creating a very basic emergency kit.

  1. At least one gallon per person a day.
  2. Food.  Non-perishable & A 3 day supply.
  3. A Manual can opener.
  4. A Battery operated radio. One with an NOAA Weather Radio tone alert and get plenty of extra batteries.
  5. A Flashlight and extra batteries.
  6. A First Aid Kit.
  7. A Whistle to signal for help.
  8. Extra Clothing.
  9. Dust masks or bandanas.
  10. Visqueen or plastic sheeting, garbage bags and duct tape.
  11. A Wrench or pliers to turn off any utilities, if needed.
  12. Local maps.
  13. Hygiene items or toiletries.
  14. Important documents, such as copies of insurance policies, ID and Bank Account info.
  15. Plenty of Cash.
  16. A Fire Extinguisher.
  17. Extra USB cables, power or portable batteries for your cell phones.

Emergencies can happen at any time.  Please create this very simple kit to protect yourself, your family and your property!

Steps You Can Take While You Wait For Help

7/25/2019 (Permalink)

Water Damage Steps You Can Take While You Wait For Help While You Wait Here's What You Can Do To Help

Who can forget what happened on August 11th, 2014?  Metro Detroit was punished with an epic rainfall and it seemed like everyone was effected one way or another.  When you have a disaster that results in water damage, whether it is a leak or a flood, you know to call in the professionals. Yet, after you call for help, it can feel like you’re just waiting around while the problem gets worse.  Here at SERVPRO of North Oakland County, we never want you to feel that way.  We are trying to get to your home as soon as we can, but we also would like to give you some steps to take while you wait.  These steps can help speed up the drying process and prevent further damage.

  1. The first is fairly obvious; you can remove excess water by mopping or blotting if possible.  If you can contain the damage through mopping or towels this can protect your home from further damage.
  2. Along the same lines, you can remove items from wood tables or furniture and wipe excess water off before it has a chance to soak in.
  3. You can also remove wet upholstery and cushions and prop them up where air can reach both sides of the cushion.
  4. If it’s summertime, like now, placing your items in the AC will help your items dry faster.
  5. A side effect of water damage that’s often forgotten is staining.  When two items of differing colors are touching and then get wet, their colors can bleed.  To prevent this or to keep it at a minimum, you should remove any colored rugs that are lying on top of carpet.  You can also place tin foil in between furniture legs and wet carpeting to prevent the furniture from staining the carpet.
  6. You will also want to remove your more sensitive items from the affected area as quickly as possible.  Take any art pieces out of the wet area and place them in a dry safe place.
  7. You can also gather loose items off the floor and put them in a dry area if possible.

Taking these steps will help save some of your belongings from further damage and will help return your home to preloss condition sooner.  This can seem like a lot to remember, especially during a disaster, but even the small things that you can do will help our team make it “Like it never even happened.”

What To Do If Your Apartment In Troy, MI Floods

7/23/2019 (Permalink)

Water Damage What To Do If Your Apartment In Troy, MI Floods Water Damage In Apartment Building

If you rent an apartment or house in Troy, MI and the surrounding communities, the first thing you should do if you experience water damage is contact the owner or property manager to make them aware of the damage.  Water damages are not unlikely to happen, so they should have a plan in place when this occurs.  It's best to alert them immediately, as the extent of the damage will continue to increase as time goes on.  In order for us to come in and mitigate the water damage, the owner of the property must authorize the restoration company to begin services as tenants are unable to make decisions on a property that does not belong to them.

After notifying the property owner or manager, you must then determine if you will file a claim with your renter’s insurance for your contents if they were damaged in the loss.  Typically, contents are not covered by homeowners insurance, but it is possible under certain circumstances.  If you are able to get your contents cleaned, we have a state-of-the-art contents warehouse at our facility where we clean, organize, and store your contents until you are ready for them to be returned.  Ultimately, it depends on the specific situation and the parties involved.  Whatever the case may be, our team here at SERVPRO of North Oakland County is trained to clean and properly document the entire process ensuring that all parties involved are kept informed.

Key Indicators Of Water Damage In Your Home

7/18/2019 (Permalink)

Water Damage Key Indicators Of Water Damage In Your Home Standing Water

You may think a water leak or a busted pipe would be easy to detect and definitely something you'd notice right away.  The truth is, sometimes the signs of water damage are hidden - behind your walls, under your floor boards, or even on the exterior of your house.  Whether the situation happened an hour ago or a month ago, there are a number of ways to remedy the problem with water damage repair and restoration.  First and foremost is finding the source.

What to Look For

Water damage can take on different colors, textures, and even smells, depending on the type of location of the damage.  For example, ceiling water damage is normally easier to spot than water damage in a basement because you will see stains and discoloration on a ceiling, but you may not know that a “musty odor” can be a sign that there is a problem on the lower level of your home.

Water Accumulation

The most obvious sign that you've got water damage on your hands are areas of standing or pooling water.  These can result from old or malfunctioning appliances including washers, water heaters, refrigerators and toilets.  A puddle could also occur from a leaking roof or from drainage pipes if the water is on the outside of your home.


With ceiling water damage, look for water spots and stains.  The area may appear wet or dry and can be a yellow, brown or copper color.  Walls may also have bubbling, cracking or peeling paint or wallpaper in addition to staining.

Another type of discoloration to look for is rust, which can occur on water heaters, pipes under sinks and bathroom fixtures.  While rust isn't necessarily an indicator of water damage, it can alert you to future problem areas.

If you have any questions about whether you may or may not have water damage in your home, call SERVPRO of North Oakland County.

Frozen Pipes

12/3/2018 (Permalink)

Frozen Pipes Are Definitely A Problem You Can Avoid:

Water has a unique property in that it expands as it freezes. This expansion puts tremendous pressure on whatever is containing it, including metal or plastic pipes. No matter the strength of a container, expanding water can cause pipes to break.

Pipes that freeze most frequently are:

  • Pipes that are exposed to severe cold, like outdoor hose bibs, swimming pool supply lines, and water sprinkler lines.
  • Water supply pipes in unheated interior areas like basements and crawl spaces, attics, garages, or kitchen cabinets.
  • Pipes that run against exterior walls that have little or no insulation.

How to Protect Pipes From Freezing

Before the onset of cold weather, protect your pipes from freezing by following these recommendations:

  • Drain water from swimming pool and water sprinkler supply lines following manufacturer's or installer's directions. Do not put antifreeze in these lines unless directed. Antifreeze is environmentally harmful, and is dangerous to humans, pets, wildlife, and landscaping.
  • Remove, drain, and store hoses used outdoors. Close inside valves supplying outdoor hose bibs. Open the outside hose bibs to allow water to drain. Keep the outside valve open so that any water remaining in the pipe can expand without causing the pipe to break.
  • Add insulation to attics, basements and crawl spaces. Insulation will maintain higher temperatures in these areas.
  • Check around the home for other areas where water supply lines are located in unheated areas. Look in the garage, and under kitchen and bathroom cabinets. Both hot and cold water pipes in these areas should be insulated.
  • Consider installing specific products made to insulate water pipes like a "pipe sleeve" or installing UL-listed "heat tape," "heat cable," or similar materials on exposed water pipes. Newspaper can provide some degree of insulation and protection to exposed pipes – even ¼” of newspaper can provide significant protection in areas that usually do not have frequent or prolonged temperatures below freezing.
  • Consider relocating exposed pipes to provide increased protection from freezing.

How to Prevent Frozen Pipes

  • Keep garage doors closed if there are water supply lines in the garage.
  • Open kitchen and bathroom cabinet doors to allow warmer air to circulate around the plumbing. Be sure to move any harmful cleaners and household chemicals up out of the reach of children.
  • When the weather is very cold outside, let the cold water drip from the faucet served by exposed pipes. Running water through the pipe - even at a trickle - helps prevent pipes from freezing.
  • Keep the thermostat set to the same temperature both during the day and at night. By temporarily suspending the use of lower nighttime temperatures, you may incur a higher heating bill, but you can prevent a much more costly repair job if pipes freeze and burst.
  • If you will be going away during cold weather, leave the heat on in your home, set to a temperature no lower than 55° F.

How to Thaw Frozen Pipes

  • If you turn on a faucet and only a trickle comes out, suspect a frozen pipe. Likely places for frozen pipes include against exterior walls or where your water service enters your home through the foundation.
  • Keep the faucet open. As you treat the frozen pipe and the frozen area begins to melt, water will begin to flow through the frozen area. Running water through the pipe will help melt ice in the pipe.
  • Apply heat to the section of pipe using an electric heating pad wrapped around the pipe, an electric hair dryer, a portable space heater (kept away from flammable materials), or by wrapping pipes with towels soaked in hot water. Do not use a blowtorch, kerosene or propane heater, charcoal stove, or other open flame device.
  • Apply heat until full water pressure is restored. If you are unable to locate the frozen area, if the frozen area is not accessible, or if you cannot thaw the pipe, call a licensed plumber.

Check all other faucets in your home to find out if you have additional frozen pipes. If one pipe freezes, others may freeze, too.

Is your toilet leaking...And, what do you do to stop it?

12/3/2018 (Permalink)

Water Damage Is your toilet leaking...And, what do you do to stop it? A Leaking Toilet Could Lead To Money Down The Drain

A leaking toilet can become a serious issue in your home. With constant plumbing issues such as this, you might have to deal with a lot of water damage. To help you prevent any more problems, here are a few common reasons why your toilet might be leaking.

Common Ways a Toilet Can Leak

  • Supply lines direct the water from the toilet into the pipes. Both the joints of this line and the rubber lining can wear out or rupture, which can lead to water escaping and ultimately damaging the area around the toilet.
    • Flappers can also become damaged and can lead to a large loss of water in the tank. Sometimes the flush handle gets stuck and allows the toilet tank to continually fill with water. This can lead to overflow and expensive water bills. 
    • The float is the small ball that floats in the toilet tank. If the float is damaged or cracked, this can mess up the entire flushing process.

How To Identify a Leak

If you notice a bathroom leak but you aren’t sure where the leak is coming from, there is an easy way to identify where the water is escaping. When dealing with a leaking toilet, the tank and bowl are the only two places that water can leak from. Choose one of these locations to pour in a small amount of food coloring.

Wait about an hour before inspecting the surrounding area for the colored water. If the water shows no signs of your food coloring experiment, try the other location of the toilet and test once more. From here, you can make several repairs to prevent any more leaking.

Once you know what’s happening to your leaking toilet, you can act quickly before the leak gets bigger. Some people choose to repair it by themselves, or they call plumbers. Either way, be sure to prevent any water damage to your home.

For more information, visit:

Faster To Any Water Loss

7/30/2018 (Permalink)

Call the Cleanup Team that's fastest to any size disaster.

A pipe bursts.  A water heater leaks.  A bathtub overflows.  Flood waters rush in.  A sprinkler system malfunctions.  Water damage can happen in many different ways.  But if your business or home is under few inches of water, everything else takes a backseats.  Only one thing matters when your business can't operate, and there is just one thing on the mind of the water logged resident: A solution.  

SERVPRO of North Oakland County Professionals is that solution.  Equipped with the knowledge, the experience, and the training to help make your water damage "like it never even happened," SERVPRO of North Oakland County will start helping from the moment you call.  Serving Metro Detroit with more than 20 year’s experience.  We help by putting your worries to ease, because we understand the science of drying.  

When water damage strikes, give SERVPRO of North Oakland County a call (248.439.1160); we will help to make things right, make things dry, and make it "Like it never even happened." 

Water Damage from Contaminated Water

7/10/2018 (Permalink)

Sewage backups can happen to anyone! Here are a few Do's and Don'ts to keep you safe until SERVPRO can get there to assist you with cleanup.


  • Avoid all contact with sewage and items contaminated from sewage.
  • Wash your hands thoroughly after contact with contaminated items.


  • Spread contaminated water by walking unnecessarily on damaged or wet areas.
  • Turn on the HVAC system if there is a possibility of spreading contaminated air.
  • Use household fans to dry the structure and spread contaminants.
  • Use products for personal hygiene and cleanliness if exposed to the contaminated areas.

Toilets are not the only source of a sewage back up, backups can also happen in bath tubs and drains in the basement. If you're not sure if it's contaminated water please call SERVPRO of North Oakland County, to check it out instead of inspecting it yourself. Please Call us today @ 248.439.1160

How To Effectively Handle Water Damage in Birmingham

11/12/2015 (Permalink)

Water Damage How To Effectively Handle Water Damage in Birmingham SERVPRO Extracts Water From Bathroom Flooding

SERVPRO Tips for the Water Damage to Your Birmingham Home

Excessive water intrusion is one of your Birmingham home's biggest enemies. Unfortunately, this intrusion can penetrate almost any surface and space on your property, thereby causing extensive water damage. A secondary effect of a water-damaging event is mold growth and proliferation. Irrespective of the source of water damage, there are several steps you should take to eliminate it quickly and correctly. Doing so will help eliminate economic and emotional strain. SERVPRO suggests that you implement the following steps following the onset of water damage to your property.

Call Your Insurance Provider. When more than a puddle of water impacts your property call your insurance provider. An insurance adjuster will arrive to inspect the water damage, and fill out the necessary paperwork. In some cases, the adjuster will take pictures of damaged personal possessions and visible structural problems. Here is where the professionalism of SERVPRO shines. We can assist and help manage the insurance paperwork and process. We utilize a Content Claim Inventory Service (CCIS) technology to assess and catalogue water damaged items and structural materials. We are a preferred provider of water damage services to over 300 insurance and property management companies and government entities. We will always focus on your best interests concerning expenses and expedition of the related work. And provide documentation of a successful drying of your home.

Avoid DIY Projects. Never, ever attempt to complete water damage restoration services on your own. There are a wide range of dangerous fungi and bacteria that can be present in the water. In fact, exposure to Category 3 water (sewage and flood water backup) can make a resident extremely ill.

Contact Water Damage Restoration Experts. SERVPRO is an industry leader that possesses the specialized equipment necessary to expedite the recovery process. Some of the equipment used by our water damage restoration experts includes moisture meters, heat injectors, dehumidifiers, high volume air movers, pumping systems, and powerful vacuums. Additionally, mold remediation specialists will utilize cleaning products and sanitizers to eliminate microbial threats and mycotoxins from fungi. Any musty mold odor will be eliminated by use of several fogging systems.

Let The SERVPRO Professionals Assist You and restore your Birmingham water damaged home to pre-loss condition. Our industry experts possess the extensive training, experience, and expertise necessary to get the job done fast and efficiently. Our IICRC-certified technicians are happy to provide you with 24/7 emergency services to ensure that all issues can be addressed immediately and effectively corrected.

Locally Owned and Operated

We live and work in Birmingham; we might even be neighbors. As a locally owned and operated business, SERVPRO of North Oakland County is close by and ready to respond to your water or flood damage emergency. We are proud to be an active member of the Birmingham, Troy, and Bloomfield Hills communities. Call us for help. ((248) 439-1160