Recent Water Damage Posts

Do You Know How To Maintain Your Sump Pump?

10/4/2021 (Permalink)

SERVPRO Crew Members Don’t Let Your Sump Pump Go Bad!

If your Beverly Hills, Birmingham, or Bloomfield Hills home has a wet basement, you’re not alone.  The American Society of Home Inspectors estimates that more than 60 percent of homes have issues with water in the basement. 

A sump pump can be an effective option for preventing water damage.  Installed in a pit in the basement, these units sense when the water from rain or snow melt is rising in the pit and approaching the floor level.  The incoming water is then pumped outside before it can damage the home or its furnishings.  Sump pumps are relatively low-maintenance devices, but you can help keep your unit operational by inspecting it regularly.  Steps in a regular maintenance program can include: 

  • Checking the discharge line to make sure it is not stopped up or frozen.  If necessary, unclog the air vent hole in the line. 
  • Checking the inlet screen to ensure that it’s not clogged with residue and debris. Do these three or four times per year. 
  • Making sure the float component is unobstructed and can move smoothly. 
  • Scanning the pit and removing any visible debris, mud, or stones. 
  • Testing the pump by slowly pouring a bucket of water into the pit.  The float should rise with the water level, triggering the unit to start pumping.  If pumping doesn’t begin, check to see that the unit is plugged in.  Your float switch or check valve might also be at fault. 
  • Going outside to see that water is discharging and flowing where it’s supposed to go – well away from your home. 

Once a year, disconnect the pump from the power source and remove the unit.  Flush it thoroughly with water to remove impurities and debris.  While you have the pump out, also clean debris from the sump pit.  Reinstall the pump and reconnect the power source. Test the unit by pouring a bucket of water into the pit and making sure the pump starts.  If your unit has backup battery power, replace the battery every two to three years, or as directed by the manufacturer.  Always refer to your pump’s instruction manual for specific information about maintenance and operation. 

More information about sump pumps is available from the Sump and Sewage Pump Manufacturers Association.  If your sump pump does fail, call 248-439-1160 and a crew from SERVPRO of North Oakland County will come out and dry your basement and all other areas that are wet.

How Do You Protect Your Beautiful Oakland County, MI Home From Floods?

8/3/2021 (Permalink)

A Flooded Basement How to mitigate flooding at your beautiful Oakland County, MI Home.

With water virtually all around us, living in Oakland County Michigan means knowing that flood water can easily rise, turning your home into a flooded building that needs extensive repairs by a water remediation and restoration partner.  Although flooding from a burst pipe or flash flood can come on quickly, if your home is better prepared, the damage may be minimized.  Below are five ways to be ready for unexpected water that can seriously damage your Birmingham, Bloomfield Hills or Troy, MI home.

Install a Sump Pump 

Sump pumps are installed in a pit in the lowest part of the home, such as the basement or crawlspace, and are designed to prevent water from entering the home. They automatically work to pump water out when it rises to a certain level. 

Raise Electric Components 

Along with water damage, flooding also creates potential fire hazard situations.  It is recommended that wiring, outlets, sockets, and other electrical components be at least 12 inches above the structure’s projected flood elevation.  A licensed electrician can raise them to meet those requirements. 

Waterproof Basements 

An easy way to keep basements dry is to regularly maintain outside the home.  Along with keep gutters and drains free of debris, verifying the property slopes, and properly diverts water can keep water flowing away from the home. 

Keep Supplies On-hand 

Flood water can come on fast and rapidly rise. If you know you have foundation issues or have not cleaned the gutters yet, keeping supplies, such as sandbags and tarps, on-hand can minimize the amount of water entering the home. 

Maintain a Checklist 

Even if you are prepared, sometimes Mother Nature does not care.  When that happens, it is important that everyone in the home knows what to do and precautions are taken to minimize damage.  The checklist should be easily accessible and include items such as disconnecting appliances and turning off the main power, gas line, and water supply. 

Dealing with flood water can be a time-consuming mess.  While total prevention may not be possible, being prepared can minimize damage.  If you happen to have flood damage, we are available 24/7 so that when a disaster strikes, we have your back. 

Call us today!  248-439-1160

Are You Maintaining Your Home Appliances Correctly?

7/27/2021 (Permalink)

A Washing Machine Don’t Let Your Home Appliances Wreck Your Day!

All appliances using water are important to all of us.  Washing machines are essential to every household.  Nobody wants to wash clothes the old fashioned way by scrubbing them in a sink or bucket.  That is why it is important to maintain your washer machine and keep it running smoothly.  For some helpful tips on maintaining your washing machine, read below!

  • Inspect the hoses:  Check your machine’s water hoses for signs of wear and tear every month.  Any leak or burst can cause a flood, water damage and even mold in your home.  It is recommended to replace washing machine hoses every five years.
  • Don’t overload it:  Look at the owner’s manual and follow the instructions for appropriate loading sizes.  Overloading your washer machine will throw the machine off balance, causing potential water overflow.
  • Use the right amount of detergent:  Again, follow your owner’s manual for the manufacturer’s recommended amount of detergent.  Using too much can cause foaming along with overflow, causing water damage to your home.
  • Wipe down the drum, gasket and door:  Wiping your machine down once a month will help ensure the waster won’t give off odors that can seep into your clothes.

If your washer machine happens to cause flooding and water damage to your home, no worries, we are here to help! 

Our team here at SERVPRO of North Oakland County will remove the water and use drying equipment to control temperatures and humidity, minimizing secondary damage.  If there is mold damage, we can also control and remove mold contaminants while protecting the health and safety of your home.

Where Is This Insidious Water Leak Coming From?

7/22/2021 (Permalink)

Water Check For Water Leaks Around Your Home On A Routine Basis!

When was the last time you moved your appliances around to inspect for hidden leaks?  Leaks are trouble, that is why it is important to be alert and spot water leaks before they drive up your water bills and cause damage to your Clawson, Madison Heights, or Troy, MI home. 

Here is where to find hidden leaks in your home: 

Check your water meter:  Turn off all the water in your home and record the number on your water meter.  Wait at least 20 minutes, return to check your meter again.  If the meter reading has changed, that means you have a leak. 

Check your usage:  The U.S. Environmental Protection Agency highly recommends checking your winter water usage to find out if a leak is occurring somewhere in your home.  If a family of four is using more than 12,000 gallons of water per month, it is likely that there is a serious leak problem somewhere in your plumbing system. 

Check your bill:  If your bill is rising consistently but your water usage has not changed, a leak may be to blame.  Collect bills from the past few months and compare them to see if there is a steady increase.  Your water bill should remain within the same range month to month. 

Check exterior usage:  Leaks not only happen inside your home – they can occur outside as well.  Check your outside spigots by attaching a garden hose; if water seeps through the connection while the hose is running, replace the rubber hose gasket and check to see all connections are tight. 

Routine check:  Regularly check places such as the toilet base, shower door, ceilings, cabinets, and basement corners for mold or pooling water.  Being alert and proactive is in checking for water leaks is key for avoiding potential problems. 

Spotted a hidden water leak and have damage? SERVPRO of North Oakland County is here to help!  We are water damage restoration specialists and are ready to restore your home back to pre-water damage condition.  We are available 24/7 so that when a disaster strikes, we have your back.  We quickly extract the water and then dry your property using state-of-the-art equipment.  SERVPRO of North Oakland County uses moisture monitoring equipment to effectively measure and document the drying process to ensure your property is dry.  

Call us Today!  248-439-1160

Are You Experiencing Roof Leaks?

7/15/2021 (Permalink)

Stormy Weather Roof Leaks Are Inevitable. Take The Necessary Steps To Mitigate The Damage.

You have heard of the expression, “Be thankful you have a roof over your head!”...right?  When you become a homeowner, you realize how the roof plays a vital role in safeguarding your Birmingham, Bloomfield Hills or Bingham Farms, MI home from rain, wind, storms and extreme temperatures.  Because of this, you should be paying close attention to your roof and making sure it is in great shape.   

Roof leaks happen, it’s just what comes with being a homeowner.  They’re frustrating because of the damage it can cause to your home.  It is also very common for roof leaks to do unnoticed for quite some time.  Unfortunately, they are noticed when there is already a significant amount of damage done to your home. 

As a homeowner, you need to be alerted to avoid these situations.  Follow these tips for prevention measures: 

  • Have regular roof inspections – Have a trained professional inspect your roof. This is essential in spotting early signs of roof damage. 
  • Pay attention to roof flashings – Without good, secure flashings around chimneys, vents, wall/roof junctions, skylights, water can enter a home and cause damage to your walls, ceilings, insultation and even electrical systems. 
  • Maintain gutters and downspouts – Gutters and downspouts that are full of leaves and debris will cause water to back up under your roof shingles causing potential leaks and water damage. 
  • Do not block ventilation – Proper attic ventilation will help prevent structural damage caused by moisture and increase roofing material life. 
  • Keep trees and bushes away – Leaves and falling limbs can cause moisture problems from algae and rot, damage to roof tiles and clogged gutters. 

If your roof does happen to have leak and caused water damage to your home, do not hesitate to call us.  We are water damage restoration specialists and are ready to restore your home back to pre-water damage condition.  We are available 24/7 so that when a disaster strikes, we have your back.   248-439-1160

Water... It’s A Life Saver And A Destroyer!

3/16/2021 (Permalink)

Water Damaged Basement Don’t Let Water Destroy Your Day, Week & Year. We Are Here To Help!

Water is a basic human need for survival.  We live in The Great Lake State and we love water!  We need water to drink, we need it to bathe, we use it for cooking and cleaning, we even use it for recreation.  We use water daily, all of us.  It’s something all living things on earth have in common.  We all need water for survival and we think of it, in general, as harmless and quite helpful.

It isn’t until you have a pipe burst, a sewer back up, a super storm come barreling through, or a leaky roof that you start to see that water can actually be incredibly hazardous and cause major damage.  If you have water damage, it’s important to call a professional like SERVPRO of North Oakland County for all your water restoration needs.  SERVPRO of North Oakland County has been your local water restoration expert for over 30 years.  We have put together a few tips to help guide you in the unfortunate event you have water damage. 

  • If you have water damage, please notify SERVPRO of North Oakland County as soon as possible.  Our staff will help you determine where to go from there.  We will help you determine if you need a plumber or any other professional to help stop the source of the water issue.  The sooner we can start drying and treating your home, will decrease the possibility of mold growing on the affected surfaces. 
  • Take photos for your insurance company.  Taking photos will help your insurance adjuster determine the extent of damage to your structure as well as personal contents.
  • Contact your insurance agent.  Be sure to communicate the extent of damage and that you have photos, they may want you to email or text the documentation to them.  Be sure to ask any coverage questions you may have as well such as, “What is my deductible?” and “Is there a difference between coverage for my structure and my contents?”  Also, it is important to let them know you have hired SERVPRO of North Oakland County to start the water restoration.  SERVPRO of North Oakland County works directly with your insurance company after your initial call to them to submit the claim.  We have a great relationship with insurance companies and adjusters.

As always, if disaster strikes, SERVPRO of North Oakland County is serving Beverly Hills, Bingham Farms, Birmingham, Bloomfield Hills, Bloomfield Township, Clawson, Madison Heights & Troy, M!  We are always ready and we are“Here To Help.”  We can be reached 24/7 at 248-439-1160.

Is Your Attic Free From Water?

2/18/2021 (Permalink)

An Attic Picture Don’t Forget About Your Attic This Winter!

You never really think about your Birmingham, Clawson or Madison Heights, MI attic unless you are wanting to put items in there for storage.  Much like a basement, an attic is typically ignored for long periods of time.  By not paying attention to your attic, damage can happen in no time.

Causes for water damage in your attic are a cracked roof, missing shingle and damage from wind/rain.  Right now, during the winter, ice dams can develop on your roof, which can leak into your attic when the snow/ice melt.

Signs of a leak in your attic:

  • Stains
  • Mold
  • Wet or swollen installation

How to prevent attic water damage:

  • Inspect the roof
  • Prevent ruptured pipes
  • Control condensation
  • Maintain attic appliances

If you’ve had water damage in the past, call SERVPRO® of North Oakland County - 248-439-1160, to dry the structure and prevent secondary water damage such as mold.  We are here to help 24/7 and can fix water damage in your attic “Like it never even happened.”

Do You Know About Water Damage In The Winter?

12/10/2020 (Permalink)

Frozen Gutters Don’t Let The Winter Weather Do Damage!

Winter is officially here in just a few days and our Metro Detroit winters are known to be brutally cold with large amounts of snow.  You can always expect some miserable days with below freezing temperatures.  When snow and ice strike your Birmingham or Bloomfield Hills, MI home or business, you could be in jeopardy for some serious water damage.  It is crucial that you are aware of the hazards and can prepare, prevent or act quickly if faced with winter water damage.


A frozen pipe can burst at the point where the ice blockage inside the pipe is located, but typically the rupture is caused by the backflow pressure between the water source and the blockage.  A burst pipe can cause considerable damage to your property if not addressed quickly.


Ice dams can be a major problem during the winter season.  They form when heated air melts roof snow downward into water dammed behind still-frozen ice.  When the trapped water cannot safely flow or run into the gutter system, it can backflow under the roof ’s shingles and into the structure’s interior areas.


  • If you own a home which is unoccupied during a cold period, ensure you have ample heating fuel and that the indoor thermostat, in all areas of the home, is minimally kept at 55 degrees and ensure that you have a trusted person check the home periodically during your absence.
  • Keep cabinet doors open during cold spells. This allows warm air to circulate around pipes.
  • Keep a slow trickle of water flowing through faucets, especially if the pipes for faucets run through unheated or uninsulated areas of your home.
  • Consider shutting off outdoor faucets.  Find the shut-off valve in the basement or crawl space and turn it to “off.”
  • If you follow the previous step, then open the outdoor faucet to help ensure it drains completely and the inner valve is shut off.
  • Ensure gutters are clean and secure.  Leaves and debris accumulate, causing a damming effect on gutters, which could lead to roof problems and water damage.


  • Check your business property for downed tree limbs and branches.  Weather, such as wind, heavy rain, ice, and snow, can cause branches to fall, which could cause damage to the property and potentially cause personal injuries.
  • Inspect property, especially walkways and parking lots, for proper drainage to alleviate flood hazard potential.
  • Inspect all handrails, stairwells, and entryways to address and correct potential slippery or hazardous areas. Install mats or non-slip surfaces and post caution signs where water could be present.

Cold weather, snow, and ice storms can cause severe damage to your Clawson, Madison Heights and Troy, MI home or business.  When these types of disasters strike, immediate action is necessary to prevent additional damage to your property.  Our dedicated team has the winter storm experience, expertise, and the resources to remediate damage caused by winter weather.  If disaster strikes your home or business during the winter months, know that SERVPRO of North Oakland County has your back and we’re here to help!  248-439-1160.

How To Deal With Sewage Backups

10/5/2020 (Permalink)

Sewage Damage From Bathroom Do Not Mess With Sewage Water Backups!

Water damage to your Beverly Hills, Birmingham & Bloomfield Hills, MI home can be absolutely devastating.  Especially when cleaning areas of your home that were destroyed after flooding or by sewer damage.  Water from sewer system backups should be considered very dangerous.  The water is grossly unsanitary and may contain bacteria and viruses that could cause serious illness.  Special training and equipment is necessary to safely clean this type of contamination.

If you ever face a sewage backup in your bathroom, there are a few things that are helpful to know to speed proper cleanup and ensure a safe and sanitary home for your family.

Call For Help!

If you suspect you have damaged sewer lines, call your sewage company to schedule an inspection.  To protect your home from future mold or rot issues after a toilet overflow, call flood damage remediation experts, like SERVPRO of North Oakland County.  Only with the help of professional water removal specialists can you rest assured that floodwater has not crept into places you cannot see to wreak havoc.

Dry the Area

Though you may be tempted to sanitize your bathroom immediately after a toilet overflows, you should not do so before you start drying out the affected area.  Whether you are dealing with a flooded toilet or an entire flooded basement, the first thing you should do is utilize heavy duty vacuums, drainage systems and fans to remove all the water.


After drying the area, sanitize it as best you can.  Floodwater resulting from sewer damage can be toxic, so be thorough in your cleaning processes.  Once the area is dry from the first round of sanitizer, you should plan to disinfect it one more time.


The presence of excess water in a bathroom often welcomes lingering humidity, which only encourages mold growth in spaces affected by sewer water.  During the process of drying, sanitizing, and restoring, you should make sure that a dehumidifier is always running.

24 Hour Emergency Service

Here at SERVPRO of North Oakland County, we are available 24/7 so that when a disaster strikes, we have your back.  Sewage backups should be considered an emergency and dealt with as quickly as possible.  We are the water damage restoration specialists with specific training and expertise to safely restore your home.

Do You Have Water Damage?

8/3/2020 (Permalink)

An image of a water damaged living room. Water Damage To Your Property Is Serious. Take Action!

Water Damage Anyone?

Unfortunately, you may be here because you have or have experienced water damage at your Beverly Hills, Bingham Farms, or Birmingham, MI property.  Well, SERVPRO of North Oakland County is available 24 hours a day, 7 days a week, 365 days a year for your water cleanup and restoration needs.  The following list shows a timeline of the effects water can have on a structure:

Within Minutes:

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1-2:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to crack and swell.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, Windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risk to occupants.

SERVPRO of North Oakland County can assist you with your claim to the insurance.  Our water certified administrative team works closely with your insurance provider as our trained and certified technicians work diligently to return your home to pre-water conditions.  Our technicians are credited on IICRC principles which brings a peace of mind to homeowners in water cleanup and restoration situation.

Do you have water damage?

Our Team at SERVPRO of North Oakland County is here to answer and assist you with your water damage.  Call us Today at 248-439-1160.

Blackwater Is The Worst Kind Of Water

7/27/2020 (Permalink)

A Sewage water image in a basement home. Stay Out Of Blackwater!

A flood at your Troy, MI home or business can be devastating and a dangerous experience, whether it is big or small. To stay safe, it is imperative to understand the hazards of black water.

Blackwater is referred as wastewater that is contaminated with human waste and other fecal matter.  Blackwater comes from flush toilets and contains human waste including:

  • Urine
  • Fecal matter
  • Used Toilet paper

Raw sewage is also considered as blackwater. Blackwater is full of dangerous bacteria and pathogens, causing serious health threats to those who encounter it. The unsanitary liquid can cause illness in both humans and pets.

It is also important to be aware of gray water after a flood. Instead of human waste, gray water includes household wastewater containing water from:

  • Bathtubs and showers
  • Washing machines
  • Dishwashers
  • Sinks

If you are experiencing dangerous water from flooding, it is best to limit your contact with it. Do not try to clean up the water yourself, call our SERVPRO team instead.  Our team will act quickly to remove dangerous water and restore your home “Like it never even happened.”

Call us Today at 248-439-1160 for more information regarding flood damage and how you can be prepared.

Would You Like To Avoid Toilet Overflows?

7/24/2020 (Permalink)

A Picture of a toilet Overflows Are Very Messy

Overflowing toilets are every homeowner & business owner’s worst nightmare. The mess and odors can be extremely stressful and overwhelming. That is why SERVPRO of North Oakland County is here to help!

A toilet overflow usually occurs when a blockage prevents water and waste from flushing down the toilet drain.  This backup prevents water and waste from flowing down the drain and causes your toilet overflowing.  As your toilet backs up, clean water and waste will overflow the toilet bowl.  If not cleaned up quickly, it may cause extensive water damage to your bathroom floor or even leak through the ceiling below.  Other common causes of overflowing toilets are sewage backups, septic tank issues, low flow toilets and malfunctioning plumbing.

Keep Your Toilet from Overflowing:

  • Shop towels, hunks of hair, cat litter, and other products can clog the toilet
  • Even toilet paper can clog a toilet if there is too much of it
  • Flush in large batches if there is large amount of material
  • Low-flow toilets save water and try patience – hold the handle down for a couple of extra seconds to make sure that there is enough water
  • If the water in the toilet bowl is high, use a plunger to clear the drain
  • Don't wait until the water is up to the bowl's rim – the water will have nowhere to go except the floor
  • If a plunger doesn't work, call a plumber

If your Beverly Hills, Bingham Farms or Bloomfield Hills, MI home or business has water damage from toilet overflow, call SERVPRO of North Oakland County.  248-439-1160.  We are ready 24/7 to make your damage “Like it never even happened.”

Do You Have Water Leaks That You Can’t Find?

7/16/2020 (Permalink)

Photo of leaking ceiling Don’t Wait Until The Water Has Done Serious Damage

When was the last time you moved your appliances to inspect for hidden leaks?  Leaks are trouble, that is why it is important to be alert and spot water leaks before they drive up your water bills and cause damage to your home.

Here is where to find hidden leaks in your Troy, Madison Heights or Clawson, MI home:

Check your water meter: Turn off all the water in your home and record the number on your water meter. Wait at least 20 minutes, return to check your meter again. If the meter reading has changed, that means you have a leak.

Check your usage: The U.S. Environmental Protection Agency highly recommends checking your winter water usage to find out if a leak is occurring somewhere in your home. If a family of four is using more than 12,000 gallons of water per month, it is likely that there is a serious leak problem somewhere in your plumbing system.

Check your bill: If your bill is rising consistently but your water usage has not changed, a leak may be to blame. Collect bills from the past few months and compare them to see if there is a steady increase. Your water bill should remain within the same range month to month.

Check exterior usage: Leaks not only happen inside your home – they can occur outside as well. Check your outside spigots by attaching a garden hose; if water seeps through the connection while the hose is running, replace the rubber hose gasket and check to see all connections are tight.

Routine check: Regularly check places such as the toilet base, shower door, ceilings, cabinets, and basement corners for mold or pooling water. Being alert and proactive is in checking for water leaks is key for avoiding potential problems.

If you have spotted a hidden water leak and have damage?  SERVPRO of North Oakland County is here to help!  We are water damage restoration specialists and are ready to restore your home back to pre-water damage condition.  We are available 24/7 so that when a disaster strikes, we have your back.  We quickly extract the water and then dry your property using state-of-the-art equipment.  SERVPRO uses moisture monitoring equipment to effectively measure and document the drying process to ensure your property is dry.

Contact us today at 248-439-1160!!

Stopping Additional Damage After Water Has Already Done So Much Damage

3/18/2020 (Permalink)

Water Damage In A Basement Damage From Water In A Bingham Farms, MI Home

If a flood starts in your Bloomfield Hills or Bingham Farms, MI home, your priority is to stop the source and get everyone out safely. The initial damage from flooding can be severe. However, sometimes what is known as secondary damage can be an even bigger concern. Issues such as black mold can develop if you don't clean up the water and the effects of primary damage.

Preventing Secondary Damage

You may not be able to stop flooding from occurring.  Issues such as a sewer backup or heavy rainfall are out of your control.  However, you can minimize additional problems with prompt attention and by hiring a professional water & flood remediation company.  Specifically, you should:

  • Repair any pipe leaks or broken appliances that caused the flooding.
  • Remove porous materials from the affected area immediately.
  • If it's safe to do so, extract any water from your home.

Mold Growth

Mold is one of the most common forms of damage after a flood.  This fungus thrives in conditions such as high humidity and dampness.  If you don't act fast and dry up any water, mold can grow and spread quickly.  Many times, black mold can appear within 48 hours after the flood.

Rotting Wood

The flood cleanup team can save the building materials in your home, including wood.  However, if water remains on the wood too long, it will start to rot.  This could compromise the structural integrity of your Bloomfield and Bingham Farms, MI home. Make sure you call SERVPRO of North Oakland County as soon as possible after you discover water in any room.  Our number is 248-439-1160.


If left wet, metal can corrode and wear away.  This can affect the pipes in your home as well as appliances and electronic devices.  Cleanup crews will dry the items and thoroughly sanitize it as well.
To reduce the risk of getting black mold or experience other secondary problems, don't procrastinate flood cleanup.  If you hire professionals, you can have peace of mind.

Water From Above

2/18/2020 (Permalink)

Water Damage Ceiling Fallen Onto Bed Water Damage From Above Caused This Mess

When water damage happens in an apartment unit or condo, it can cause issues for the individuals who live around (above or below) that leak.  There are several different common leaks that happen in those units.  These are leaks from the roof or windows, leaks from the air conditioner, leaks from plumbing fixtures, or leaks from pipes.  Those are common causes of loss when water damage is the ending result.  In the picture here, this leak was in Madison Heights, MI and came from the unit above.  The ceiling became saturated and then ended up breaking and falling through into the unit below.  We were able to respond quickly, which is always our goal.  Our team then began to clean the area in this apartment that was covered with debris from the ceiling and water from the leak.  At SERVPRO of North Oakland County, our team is knowledgeable in water mitigation and strives to respond quickly to any job.  Our goal is to quickly make a disaster "Like it never even happened."

If a disaster strikes you and your family, will you be prepared?

8/8/2019 (Permalink)

An InstaDome Shelter

It’s important to prepare before a disaster strikes your Birmingham, Bloomfield Hills, or Troy home.  One way to do that is by creating a very basic emergency kit.

  1. At least one gallon per person a day.
  2. Food.  Non-perishable & A 3 day supply.
  3. A Manual can opener.
  4. A Battery operated radio. One with an NOAA Weather Radio tone alert and get plenty of extra batteries.
  5. A Flashlight and extra batteries.
  6. A First Aid Kit.
  7. A Whistle to signal for help.
  8. Extra Clothing.
  9. Dust masks or bandanas.
  10. Visqueen or plastic sheeting, garbage bags and duct tape.
  11. A Wrench or pliers to turn off any utilities, if needed.
  12. Local maps.
  13. Hygiene items or toiletries.
  14. Important documents, such as copies of insurance policies, ID and Bank Account info.
  15. Plenty of Cash.
  16. A Fire Extinguisher.
  17. Extra USB cables, power or portable batteries for your cell phones.

Emergencies can happen at any time.  Please create this very simple kit to protect yourself, your family and your property!

Steps You Can Take While You Wait For Help

7/25/2019 (Permalink)

While You Wait Here's What You Can Do To Help

Who can forget what happened on August 11th, 2014?  Metro Detroit was punished with an epic rainfall and it seemed like everyone was effected one way or another.  When you have a disaster that results in water damage, whether it is a leak or a flood, you know to call in the professionals. Yet, after you call for help, it can feel like you’re just waiting around while the problem gets worse.  Here at SERVPRO of North Oakland County, we never want you to feel that way.  We are trying to get to your home as soon as we can, but we also would like to give you some steps to take while you wait.  These steps can help speed up the drying process and prevent further damage.

  1. The first is fairly obvious; you can remove excess water by mopping or blotting if possible.  If you can contain the damage through mopping or towels this can protect your home from further damage.
  2. Along the same lines, you can remove items from wood tables or furniture and wipe excess water off before it has a chance to soak in.
  3. You can also remove wet upholstery and cushions and prop them up where air can reach both sides of the cushion.
  4. If it’s summertime, like now, placing your items in the AC will help your items dry faster.
  5. A side effect of water damage that’s often forgotten is staining.  When two items of differing colors are touching and then get wet, their colors can bleed.  To prevent this or to keep it at a minimum, you should remove any colored rugs that are lying on top of carpet.  You can also place tin foil in between furniture legs and wet carpeting to prevent the furniture from staining the carpet.
  6. You will also want to remove your more sensitive items from the affected area as quickly as possible.  Take any art pieces out of the wet area and place them in a dry safe place.
  7. You can also gather loose items off the floor and put them in a dry area if possible.

Taking these steps will help save some of your belongings from further damage and will help return your home to preloss condition sooner.  This can seem like a lot to remember, especially during a disaster, but even the small things that you can do will help our team make it “Like it never even happened.”

What To Do If Your Apartment In Troy, MI Floods

7/23/2019 (Permalink)

Water Damage In Apartment Building

If you rent an apartment or house in Troy, MI and the surrounding communities, the first thing you should do if you experience water damage is contact the owner or property manager to make them aware of the damage.  Water damages are not unlikely to happen, so they should have a plan in place when this occurs.  It's best to alert them immediately, as the extent of the damage will continue to increase as time goes on.  In order for us to come in and mitigate the water damage, the owner of the property must authorize the restoration company to begin services as tenants are unable to make decisions on a property that does not belong to them.

After notifying the property owner or manager, you must then determine if you will file a claim with your renter’s insurance for your contents if they were damaged in the loss.  Typically, contents are not covered by homeowners insurance, but it is possible under certain circumstances.  If you are able to get your contents cleaned, we have a state-of-the-art contents warehouse at our facility where we clean, organize, and store your contents until you are ready for them to be returned.  Ultimately, it depends on the specific situation and the parties involved.  Whatever the case may be, our team here at SERVPRO of North Oakland County is trained to clean and properly document the entire process ensuring that all parties involved are kept informed.

Key Indicators Of Water Damage In Your Home

7/18/2019 (Permalink)

Standing Water

You may think a water leak or a busted pipe would be easy to detect and definitely something you'd notice right away.  The truth is, sometimes the signs of water damage are hidden - behind your walls, under your floor boards, or even on the exterior of your house.  Whether the situation happened an hour ago or a month ago, there are a number of ways to remedy the problem with water damage repair and restoration.  First and foremost is finding the source.

What to Look For

Water damage can take on different colors, textures, and even smells, depending on the type of location of the damage.  For example, ceiling water damage is normally easier to spot than water damage in a basement because you will see stains and discoloration on a ceiling, but you may not know that a “musty odor” can be a sign that there is a problem on the lower level of your home.

Water Accumulation

The most obvious sign that you've got water damage on your hands are areas of standing or pooling water.  These can result from old or malfunctioning appliances including washers, water heaters, refrigerators and toilets.  A puddle could also occur from a leaking roof or from drainage pipes if the water is on the outside of your home.


With ceiling water damage, look for water spots and stains.  The area may appear wet or dry and can be a yellow, brown or copper color.  Walls may also have bubbling, cracking or peeling paint or wallpaper in addition to staining.

Another type of discoloration to look for is rust, which can occur on water heaters, pipes under sinks and bathroom fixtures.  While rust isn't necessarily an indicator of water damage, it can alert you to future problem areas.

If you have any questions about whether you may or may not have water damage in your home, call SERVPRO of North Oakland County.

Frozen Pipes

12/3/2018 (Permalink)

Frozen Pipes Are Definitely A Problem You Can Avoid:

Water has a unique property in that it expands as it freezes. This expansion puts tremendous pressure on whatever is containing it, including metal or plastic pipes. No matter the strength of a container, expanding water can cause pipes to break.

Pipes that freeze most frequently are:

  • Pipes that are exposed to severe cold, like outdoor hose bibs, swimming pool supply lines, and water sprinkler lines.
  • Water supply pipes in unheated interior areas like basements and crawl spaces, attics, garages, or kitchen cabinets.
  • Pipes that run against exterior walls that have little or no insulation.

How to Protect Pipes From Freezing

Before the onset of cold weather, protect your pipes from freezing by following these recommendations:

  • Drain water from swimming pool and water sprinkler supply lines following manufacturer's or installer's directions. Do not put antifreeze in these lines unless directed. Antifreeze is environmentally harmful, and is dangerous to humans, pets, wildlife, and landscaping.
  • Remove, drain, and store hoses used outdoors. Close inside valves supplying outdoor hose bibs. Open the outside hose bibs to allow water to drain. Keep the outside valve open so that any water remaining in the pipe can expand without causing the pipe to break.
  • Add insulation to attics, basements and crawl spaces. Insulation will maintain higher temperatures in these areas.
  • Check around the home for other areas where water supply lines are located in unheated areas. Look in the garage, and under kitchen and bathroom cabinets. Both hot and cold water pipes in these areas should be insulated.
  • Consider installing specific products made to insulate water pipes like a "pipe sleeve" or installing UL-listed "heat tape," "heat cable," or similar materials on exposed water pipes. Newspaper can provide some degree of insulation and protection to exposed pipes – even ¼” of newspaper can provide significant protection in areas that usually do not have frequent or prolonged temperatures below freezing.
  • Consider relocating exposed pipes to provide increased protection from freezing.

How to Prevent Frozen Pipes

  • Keep garage doors closed if there are water supply lines in the garage.
  • Open kitchen and bathroom cabinet doors to allow warmer air to circulate around the plumbing. Be sure to move any harmful cleaners and household chemicals up out of the reach of children.
  • When the weather is very cold outside, let the cold water drip from the faucet served by exposed pipes. Running water through the pipe - even at a trickle - helps prevent pipes from freezing.
  • Keep the thermostat set to the same temperature both during the day and at night. By temporarily suspending the use of lower nighttime temperatures, you may incur a higher heating bill, but you can prevent a much more costly repair job if pipes freeze and burst.
  • If you will be going away during cold weather, leave the heat on in your home, set to a temperature no lower than 55° F.

How to Thaw Frozen Pipes

  • If you turn on a faucet and only a trickle comes out, suspect a frozen pipe. Likely places for frozen pipes include against exterior walls or where your water service enters your home through the foundation.
  • Keep the faucet open. As you treat the frozen pipe and the frozen area begins to melt, water will begin to flow through the frozen area. Running water through the pipe will help melt ice in the pipe.
  • Apply heat to the section of pipe using an electric heating pad wrapped around the pipe, an electric hair dryer, a portable space heater (kept away from flammable materials), or by wrapping pipes with towels soaked in hot water. Do not use a blowtorch, kerosene or propane heater, charcoal stove, or other open flame device.
  • Apply heat until full water pressure is restored. If you are unable to locate the frozen area, if the frozen area is not accessible, or if you cannot thaw the pipe, call a licensed plumber.

Check all other faucets in your home to find out if you have additional frozen pipes. If one pipe freezes, others may freeze, too.

Is your toilet leaking...And, what do you do to stop it?

12/3/2018 (Permalink)

A Leaking Toilet Could Lead To Money Down The Drain

A leaking toilet can become a serious issue in your home. With constant plumbing issues such as this, you might have to deal with a lot of water damage. To help you prevent any more problems, here are a few common reasons why your toilet might be leaking.

Common Ways a Toilet Can Leak

  • Supply lines direct the water from the toilet into the pipes. Both the joints of this line and the rubber lining can wear out or rupture, which can lead to water escaping and ultimately damaging the area around the toilet.
    • Flappers can also become damaged and can lead to a large loss of water in the tank. Sometimes the flush handle gets stuck and allows the toilet tank to continually fill with water. This can lead to overflow and expensive water bills. 
    • The float is the small ball that floats in the toilet tank. If the float is damaged or cracked, this can mess up the entire flushing process.

How To Identify a Leak

If you notice a bathroom leak but you aren’t sure where the leak is coming from, there is an easy way to identify where the water is escaping. When dealing with a leaking toilet, the tank and bowl are the only two places that water can leak from. Choose one of these locations to pour in a small amount of food coloring.

Wait about an hour before inspecting the surrounding area for the colored water. If the water shows no signs of your food coloring experiment, try the other location of the toilet and test once more. From here, you can make several repairs to prevent any more leaking.

Once you know what’s happening to your leaking toilet, you can act quickly before the leak gets bigger. Some people choose to repair it by themselves, or they call plumbers. Either way, be sure to prevent any water damage to your home.

For more information, visit:

Faster To Any Water Loss

7/30/2018 (Permalink)

Call the Cleanup Team that's fastest to any size disaster.

A pipe bursts.  A water heater leaks.  A bathtub overflows.  Flood waters rush in.  A sprinkler system malfunctions.  Water damage can happen in many different ways.  But if your business or home is under few inches of water, everything else takes a backseats.  Only one thing matters when your business can't operate, and there is just one thing on the mind of the water logged resident: A solution.  

SERVPRO of North Oakland County Professionals is that solution.  Equipped with the knowledge, the experience, and the training to help make your water damage "like it never even happened," SERVPRO of North Oakland County will start helping from the moment you call.  Serving Metro Detroit with more than 20 year’s experience.  We help by putting your worries to ease, because we understand the science of drying.  

When water damage strikes, give SERVPRO of North Oakland County a call (248.439.1160); we will help to make things right, make things dry, and make it "Like it never even happened." 

Water Damage from Contaminated Water

7/10/2018 (Permalink)

Sewage backups can happen to anyone! Here are a few Do's and Don'ts to keep you safe until SERVPRO can get there to assist you with cleanup.


  • Avoid all contact with sewage and items contaminated from sewage.
  • Wash your hands thoroughly after contact with contaminated items.


  • Spread contaminated water by walking unnecessarily on damaged or wet areas.
  • Turn on the HVAC system if there is a possibility of spreading contaminated air.
  • Use household fans to dry the structure and spread contaminants.
  • Use products for personal hygiene and cleanliness if exposed to the contaminated areas.

Toilets are not the only source of a sewage back up, backups can also happen in bath tubs and drains in the basement. If you're not sure if it's contaminated water please call SERVPRO of North Oakland County, to check it out instead of inspecting it yourself. Please Call us today @ 248.439.1160

How To Effectively Handle Water Damage in Birmingham

11/12/2015 (Permalink)

SERVPRO Extracts Water From Bathroom Flooding

SERVPRO Tips for the Water Damage to Your Birmingham Home

Excessive water intrusion is one of your Birmingham home's biggest enemies. Unfortunately, this intrusion can penetrate almost any surface and space on your property, thereby causing extensive water damage. A secondary effect of a water-damaging event is mold growth and proliferation. Irrespective of the source of water damage, there are several steps you should take to eliminate it quickly and correctly. Doing so will help eliminate economic and emotional strain. SERVPRO suggests that you implement the following steps following the onset of water damage to your property.

Call Your Insurance Provider. When more than a puddle of water impacts your property call your insurance provider. An insurance adjuster will arrive to inspect the water damage, and fill out the necessary paperwork. In some cases, the adjuster will take pictures of damaged personal possessions and visible structural problems. Here is where the professionalism of SERVPRO shines. We can assist and help manage the insurance paperwork and process. We utilize a Content Claim Inventory Service (CCIS) technology to assess and catalogue water damaged items and structural materials. We are a preferred provider of water damage services to over 300 insurance and property management companies and government entities. We will always focus on your best interests concerning expenses and expedition of the related work. And provide documentation of a successful drying of your home.

Avoid DIY Projects. Never, ever attempt to complete water damage restoration services on your own. There are a wide range of dangerous fungi and bacteria that can be present in the water. In fact, exposure to Category 3 water (sewage and flood water backup) can make a resident extremely ill.

Contact Water Damage Restoration Experts. SERVPRO is an industry leader that possesses the specialized equipment necessary to expedite the recovery process. Some of the equipment used by our water damage restoration experts includes moisture meters, heat injectors, dehumidifiers, high volume air movers, pumping systems, and powerful vacuums. Additionally, mold remediation specialists will utilize cleaning products and sanitizers to eliminate microbial threats and mycotoxins from fungi. Any musty mold odor will be eliminated by use of several fogging systems.

Let The SERVPRO Professionals Assist You and restore your Birmingham water damaged home to pre-loss condition. Our industry experts possess the extensive training, experience, and expertise necessary to get the job done fast and efficiently. Our IICRC-certified technicians are happy to provide you with 24/7 emergency services to ensure that all issues can be addressed immediately and effectively corrected.

Locally Owned and Operated

We live and work in Birmingham; we might even be neighbors. As a locally owned and operated business, SERVPRO of North Oakland County is close by and ready to respond to your water or flood damage emergency. We are proud to be an active member of the Birmingham, Troy, and Bloomfield Hills communities. Call us for help. ((248) 439-1160